BIZEWOMilk Frother Electric, Warm and Cold Milk Steamer, 4 IN 1 Automatic Milk Warmer Stainless Steel with Touch Screen for Coffee, Latte, Macchiato, Cappuccino, Hot Chocolate

This is a tale of an extraordinary foamer and even more extraordinary customer service. First - the foaming. I've had a number of Nespresso Foamaccinos in different countries. For some reason, it foams up some milks, others not. I've tested theories as to why (it often seems like organic wouldn't foam, which makes no sense, but anyway) - suffice it so say foamless milk from a frother is sad. This foamer, however, has never failed to froth a milk, fresh or old, organic or not. And it has super foam and medium foam (as well as cold foam). So bottom line - it's inexpensive and works great.But, if like me, you appreciate award-winning customer service, read on. I lost the electric base of the foamer - (100% our fault) and tried to buy a replacement. But base-only was not for sale - except for used on E-bay for basically the price of a new one (makes no sense). So on a lark, because I honestly did NOT even expect a reply in this mostly customer service free world - I sent an email. What followed was a beautiful dialogue about the foamer, my wish to BUY a replacement base, and... They sent me a NEW base for free.Now I'm sure I (or they) can't promise to do that. But finding an awesome product backed by a responsive company is about as good as it gets in the cold world of on-line shopping.

Forget about Starbucks buy this brother and do it yourself. I purchased liquid creamer and this makes the most amazing froth. It's so sweet you dont need sugar. It has 4 options and can be used for cold brews. Great product.

Oh my goodness, I did not know I needed this! This is the best frother I've ever had and I will NOT go back to those cheap little handhelds ever again. Perfect foam every time. Great for lattes and cappucinos at home. Can also make hot cocoa extra decadent. Makes cold foam as well. Recommending to all of my friends!

I had an issue with the product but the company immediately resolved it. great customer service!Thank you for your help.

Wow! Didn't expect to love so much. Amazing, brings your drinks to the next level.

Fav foam maker. So easy to use and clean

Great product to my milk. My own Starbucks at home

Update: I am changing my star rating to 4 stars because of my EXCELLENT experience with the company's customer service dept, who promptly answered my email over the weekend and ultimately gave me a full refund after asking for a short video demonstrating the issue. I will be buying another one as I believe this one could've been defective because when it worked, it produced perfect, thick foam for cappuccinos and airy, light foam for lattes (not to mention the sleek design). I will update my review here after another 3 months if this new one stops working.Bought in Jan, stopped working in March. Heats milk but stops frothing it, so just comes out as hot milk. Tried steps in troubleshooting but they don't work (unplug/plug back in). Don't buy this!