Question 1

Does this frame come with glass or another synthetic substitute for glass?

Accepted Answer

The "glass" is plastic and really reflect light very badly.  Seeing the puzzle displayed inside is very difficult to see when there is any light reflecting on it.

Question 2

Is the frame 24x30 or is the mat that size as shown in the picture?

Accepted Answer

The frame is 24x30. A smaller puzzle can be framed to use the mat.

Question 3

Do you have to glue the puzzle before framing it?

Accepted Answer

If your puzzle is the same size as the frame, probably not.  My puzzle was 1/4 inch too long, and a friend cut it with a utility knife without destroying the puzzle. I didn't glue it, and it's snug. But if the puzzle is smaller than the frame, I'm guess that any movement or jarring could knock it apart, The instructions tell you to glue it.  I didn't, but I'm happy. Be sure to measure your puzzle before ordering. It must be EXACTLY 24x30 or smaller.

Question 4

does this come with a plexi glass? thats a very important decsription that should have been indicated.

Accepted Answer

Yes it does. In the product description it says it has a Clear styrene front that protects the image from dust. It's not real thin either. I've used 6 of these for 1000 piece buffalo puzzles that are 26.75x19.75in. and it works great (comes with white/black full reversing backing for smaller puzzles). Just check the product for shipping damage upon receiving it because they are of composite construction and can be damaged quite easily (I've had a couple that were not in ‘good’ condition). They were replaced quite quickly with no issues (Free shipping and they picked up the damaged ones at my door [UPS] ). I always glue both sides of the puzzle. Pic side first. Then wait ~24 hrs after application so it's easy to flip over and won't stick to work surface.I’ve been using puzzle guard glue (can be found at walmart) with amazing results. I haven't tried other glues/laminates. This is My go to frame for puzzles.

ASIN	B01M74UGXP
Back Material Type	Medium Density Fiberboard
Best Sellers Rank	#1,266 in Toys & Games ( See Top 100 in Toys & Games ) #6 in Puzzle Accessories
Brand Name	MCS
Color	Black
Cover Material	Paper
Customer Reviews	4.4 4.4 out of 5 stars (6,189)
Finish Type	Natural
Frame Material	Polystyrene
Frame Opening Count	1
Frame Type	Puzzle Frame
Global Trade Identification Number	00044021657447
Included Components	One Frame
Item Dimensions L x W	27"L x 20"W
Item Length	68 centimeters
Item Shape	Rectangular
Item Type Name	or smaller, Black
Item Weight	4 pounds
Item Width	50 centimeters
Manufacturer	MCS Industries
Model Number	65744
Mounting Type	Wall Mount
Number of Items	1
Occasion	Grandparents Day, New Year, Retirement
Orientation	Horizontal
Other Special Features of the Product	Lightweight
Part Number	65744
Pattern	Picture Frame
Product Care Instructions	Wipe With Dry Cloth
Product Style	19 x 26 in or smaller
Recommended Uses For Product	Decor, Puzzle Preservation, Wall Hanging
Size	20 x 27 in or smaller
Target Audience	Unisex Adult
Theme	One Size
UPC	044021657447
Unit Count	1 Count
Warranty Description	No Warranty

MCS Puzzle Frame, 20x27, Black, Wall-Mounted

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