I wanted to set my wax heater at 155°F but it just heated up & up and wouldn’t stop.

Confusing it might seem to be, this is absolutely NORMAL. The KOTAMU wax pot is designated to heat all the way up so as to FULLY melt the wax beads and later IT’LL BRING ITSELF BACK TO THE TEMP YOU SET IT TO.

Can't it just heat up to the temp I want and then sit on it?

Superb advice! Our product engineering team has been craving for a better user experience and your voice def will be heard. Currently, the machine still needs to go for a highest temp for fast, even melting of waxes.

So how long will it take for the whole process?

For the melting it takes about 10 minutes to reach 240° or so; then another 10 to 15 mins to cool to the temp you set. You’ll see the indicator light switches from red to GREEN when the desired temperature is reached.

I’m a total newbie. Is there anything I should be aware of beforehand?

You bet. One simple but often ignored tip for waxing is: you can always rely on the consistency of the wax much more than the machine’s thermometer. Scroll down to Product guides and documents, download the detailed PDF instruction book for MORE.

I am not happy with my purchase. What should I do?

Let’s get in touch on Amazon any time you need help! Your experience with KOTAMU matters a lot to us so any thought/opinion/feedback you would like to share with us would be most welcome!

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Description

🔥 Melt away fuzz, not your patience!

MESS FREE FRESH - Non-stick silicone bowl and lightly scented wax make cleanup and waxing a breeze.
SENSITIVE SKIN SAVIOR - Hard wax formula sticks only to hair, not skin—perfect for delicate areas like bikini and face.
SALON GRADE SMOOTHNESS - Removes hair from root to tip for up to 6 weeks of flawless skin.
ALL INCLUSIVE HOME SALON - 25 accessories plus a detailed guide empower both beginners and pros to achieve professional results.
EFFORTLESS TEMPERATURE MASTERY - Digital thermostat with automatic keep-warm function ensures perfect wax consistency every time.

The KOTAMU Pink Digital Wax Kit is a professional-grade, hypoallergenic hair removal system designed for sensitive skin and all body areas. Featuring rapid 10-minute heating with precise digital temperature control and an automatic keep-warm function, it delivers salon-quality waxing results at home. The kit includes 25 accessories and a non-stick silicone bowl for easy cleanup, making it ideal for both beginners and experienced users seeking long-lasting smoothness up to 6 weeks.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.