Shark AV2501S AI Ultra Robot Vacuum, with Matrix Clean, Home Mapping, 30-Day Capacity HEPA Bagless Self Empty Base, Perfect for Pet Hair, Wifi, Dark Grey | Matrix Clean, 360° LiDAR Home Mapping, 30-Day HEPA Bagless Self-Empty Base, Self-Cleaning Brushroll, Wi-Fi

My Usage and Overall Comments:==============================Have had the Bot for 2-3 weeks now.Mostly used on 2nd floor (bedrooms/bathrooms/Loft area) which is 90% carpet. I mapped this floor only.Occasionally used on 1st floor, which is about 50% carpet. (Not mapped).Overall it seems to do a pretty good job, keeping in mind these Bot Vacs are not meant for DEEP cleaning carpets.Much quieter than my old Neato Botvac80!Cleans my 2nd floor on a single charge with BOOST cleaning, and recharging takes about 3 hours.Overall I feel it's a good Robot Vac, but wouldn't spend more than $300 for it.Floor Mapping Review:==============================- My 2nd floor is about 1,000sq ft and it takes about 10-12 mins to map it.- It's not the greatest at mapping. It will sometimes take 2-3 "Explore" runs for it to get it right because itoccasionally misses entire wall sections.- Adding/Changing/Removing Room Labels and No-Go Zones on the app is pretty easy.If you're older, it's easier to do it on a Tablet vs the phone.- I noticed that once it completes the entire cleaning run on the 2nd floor, it seems like it internally compares the resultswith the full map(??), and if it detects area's that it missed it will go back to them to clean them.When it does do that, it doesn't always clean them in the most efficient order, often running from one end of thehouse to the other to address these areas. I have also seen this behavior when tasked with cleaning a specific room.It's will sometimes bounce around in the room getting the spots it feels it missed.- There have been times where I've seen it do several clockwise/counter-clockwise spins in the same spot as if it's tryingto decide where to go next. Sometimes these crazy spins can last 30-40 seconds.- So far no problems with it finding the Base Unit and Docking with it.- Mapping is only required if you need to specify No-Go Zones or want the ability to vac a specific room(s) so you CANdo like in my case, map the most commonly vacuumed floor (ie: 2nd floor) then manually initiate a cleaning for the 1st floor.(see more about mapping in my "CONS" section).Detailed Review:==============================PROS:- It's fairly quiet. You can actually have a conversation standing next to it as it's cleaning.- Their SHARK CLEAN app is easy to use. Again, if you are older using it on a Tablet (larger screen0 will be a better experience.- The self-vacuuming / evacuation unit works well, typically removing 95% of the bot vac's contents.- So far have not had any issues with it getting stuck in a corner, going over room thresholds/transitions, etc.- Bump avoidance it pretty good as long as objects are high enough for the Lidar Sensor to see it.- No issues transitioning between carpet and hardwood/tile surfaces.- Although it may not take the most efficient paths on occasion, and sometimes re-cleans a section(s) 2-3 times during it's total run,it does appear to do a very through clean, cleaning all the places that it possibly can reach.- It does well respecting No-Go Zones.- Ledge detection works well also, but the fall-off is only detected after about 25% of the bot is hanging over the edge - depending on it's speed.It can be nerve wracking to watch near stairs!!- The Evacuate and Resume feature is nice to have. (After every 30 mins of cleaning, it will return to the Dock to empty its dust bin thenreturn to clean where it left off.- The Do Not Disturb Schedule works well.- The No-Go Zones work well.- Although I have not had a need for it as of yet, I'm confident the Recharge and Resume feature will work fine.FYI:- Initial WiFi Setup: I did have an issue trying to pair the Bot with my phone. I think after I rebooted my phone it finally worked.- Annoying - if you remove the Bot's dust bin while it's ON, it will complain stating it's dust bin needs to be replaced.- The foam roll filter in the Docking station gets VERY dirty real fast and needs to be cleaned every 2-3 runs.It's easy to clean, just tap over a garbage can to get the bulk off, then slide off the foam roll from it's base and rinse in a sink.Let dry completely before returning to docking station.- The Evacuation system will engage EVERY TIME you return the Bot to the dock. So if you pull the Bot off just to check the roller, as soon as youre-dock it, the evacuation system will turn on.- The Evacuation system is as loud as a typical upright vacuum, so keep that in mind when deciding on a location for it!!!- I have not tried the SCHEDULED Cleaning at all. I personally prefer to manually initiate when/where I want it to clean.CONS:- I was not able to Register the Bot via the app - kept saying "Something went wrong". Had to do it online.- The app could use some improvements/updating, like showing the current location of the BOT and what it's cleaned so far as it's running,estimated time of completion, etc.- Deleting your map when you want to do a "Re-explore" (ie: Re-Map) can take a minute or two to complete.- "Matrix" cleaning can only be performed on one room at a time. So if you have 3 kids bedrooms you want to Matrix clean you have to select one,do the cleaning, then send it out again to do the Matrix cleaning on the 2nd bedroom, etc.You might be able to work around this by setting up 3 Scheduled cleanings(??), one for each room.- The Mapping system could be MUCH better. I can understand it not mapping a shoe on the floor, but missing an entire 10-FOOT WALL SECTION???Would be nice to have Multi-Floor/Level mapping also.- I've run into an occasional issue where after doing a manual cleaning (via press of the CLEAN button) on the 1st floor (not mapped),then using the app to vac a specific room on the 2nd floor (mapped), it will clean the room, but then starts re-cleaning the last 3-foot sectionover-and-over until I manually stop it. Others also have reported odd issues jumping between "Mapped" cleaning and "non-Mapped" cleaning areas.The fix for me was to delete my map and have the bot do a re-explore to build it again (and hope it does it correctly on the 1st pass).If this issue continues, I'm toying with the idea of not doing any mapping at all and just letting the Bot figure it out as it goes regardless of the floor it's on.I'll loose the No-Go Zones and Specific Room Clean functions and it will likely take longer to run,but it might be worth it until the Mapping Logic is improved.CUSTOMER SUPPORT:==============================I did reach out to them when I had the "re-cleaning the same 3-foot section" issue after bouncing between a Mapped and Un-Mapped floor.This was during Black Friday weekend, and I only waited 5-10 minutes to speak with someone. They were OK, some easier to understand than others.I was eventually connected with one of their Technical Support staff and had to re-explain the issue. He asked if I could run the cleaning sessionagain (I was fine with that) and he wanted to video record the Bot in action, so he sent me a link for the video connection. I was unable to getthat working (Android phone issue??). He asked me to re-explain the issue to him again, and we got into a brief disagreement about how the MATRIX CLEANfunction worked - he claimed that was only for "Spot cleaning", which I told him was NOT true.He finally suggested I delete my floor map and re-run another mapping session then try to replicate the problem again.I was assigned a Ticket# to reference when I called them back with my findings.After re-doing the mapping, I haven't been able to replicate the problem yet, and I'm leaning towards assuming the Bot works best with Mapped areas only,and jumping between Mapped/Non-Mapped floors is not 100% supported (???)

I did a good bit of research before deciding on the Shark. We have a Shark upright and another dustbuster size Shark so we are very positive about their products.I chose a spot for the dock that doesn't really comply with the instructions but it hasn't affected the operation in the least. It is under a side table in a bedroom. Works very well from there.I used the app to map my apartment, which it did very well. I closed the doors to rooms i didn't want it to go - either because i just want them cleaned more thoroughly by our cleaning service or i thought it might get stuck on the rugs. It handles rugs pretty well, though.Minor complaint that others have mentioned: it doesn't take the same route each time. And it goes over the same areas more than once.The first time it ran, it got itself stuck under a low riser dresser so i now put a stool in front of the dresser to prevent that.I think the app is pretty slick and easy to use. You can set it to vacuum every day or any odd assortment of days. Ours runs twice a week to be sure the cat hair gets cleaned out.First run complaint: since it was vacuuming under beds, it was probably going places that had not been vacuumed in a long time. So that first time, it filled the bin with cat hair and just stopped in mid run. I had to take it back to the dock but even then it couldn't off load the hair. It was too full and compacted so i had to remove the bin from the robot and clean it by hand. That hasn't happened again though. Just be aware if you have any areas like that.The app lets you do the whole house, just one room, or a selected 5 ft square space. In the app, choosing Spot, it puts a square in the middle of the screen with the house map over laid. You choose the spot by moving the map under the square until it is over the area you want cleaned. It's not intuitive, but once you see it, you know how it works.I read many of the older reviews that mentioned a magnetic strip to keep it from going certain places like off a step. I was wondering where those strips were because mine did not come with any. I almost returned it before the first run because i do have a sunken room and was concerned about it going off the step but it ran right up to the edge, stopped, and then ran along the entire width without a problem. Pretty impressive.It will obviously have trouble negotiating table and chair legs so if you want those areas cleaned you will need to move the chairs.It would also be nice to know how to deal with the sunken area of our home. For now, i take it off the dock and carry it to that room before turning it on. It does the room completely and returns to the starting point where i again have to pick it up and return it to the dock. Then, i have to use the app or the button on top to tell it to return to the dock, which works ok. Im just concerned if this confuses the mapping of the rest of the house. I wish the instructions addressed this issue.UPDATE, Nov 13, 2025: I have been using the robovac for two years now and I still love it. I have discovered a few irritating features-1. Make sure you don't have anything on the floor that could jam the machinery. My cleaning lady left a dryer sheet somewhere and it got sucked into the filter on the Shark. There is no warning and no other notification that the robot is no longer working.2. The app keeps asking me to re-logon every time I need to start vacuuming. I have it set up to NOT do that but it seems to forget every so often. It's very inconsistent. The app just needs a little tweaking to be perfect,3. If you have a separate room that isn't on the same level as the majority of your home, it isn't able to "map" the separate area. That would be a very-nice-to-have feature.

absolutely abysmal cleaning and battery performanceI bought this botvac to replace our Neato. The neato has been good but Neato is no longer producing botvacs and the support is all but gone. With that in mind we decided to replace the Neato even though it’s still performing well, at least for now.We started looking for a self emptying model and one that’s only a vac because we have very little hard floors, a mopping unit would be a waste. Not having a proprietary bag was a big plus too. We looked at a lot of reviews after much debate settled on the Shark AV2501S AI Ultra as it checked all the boxes and had decent reviews. $550 was on the high end of our budget but when the price dropped to $279 on Amazon we quickly pulled the trigger!The unit arrived over night and well packed as expected. We unpacked and put the botvac on it’s base and allowed it to charge over night before we even set it up. Setup went Ok, but the first indication of problems started as soon as we had it do it’s first mapping run. We watched it and it missed lots of areas that the Neato had no problem navigating even though the Neato is slightly bigger.We wanted to check the full cleaning power so we set it to max and turned it loose. It came of the base ran about 1 min and then returned to it’s base... WTH? First fail. Restarted the full house clean on max again and same result! Second fail!Ok, maybe it’s something I did wrong. Factory reset, set it back up, did another mapping run and sent it out again. SAME THING! Fail three.Ok, I’m a bit stubborn so I send it back out again with recharge and resume & evacuate and resume both on. It only makes sense right? Low and behold, it actually starts to vacuum the house but… after about 45 min it returns to it’s base to empty and recharge. WTH? It’s supposed to have a 120min battery life! 3 hours later it finishes it’s run. Almost 4 hours to vacuum the house... The Neato did it in about 1 hour with plenty of charge to spare. Fail four! At this point it’s been an all day affair. Frustrated we leave it to charge over night and try again in the morning.The next mornings attempt 2 went not much better. I deactivated the recharge and resume & evacuate and resume and sent it back out again with max. Shark states it has a 120min run time so we figured even though it was on max it should have no problem with our house which has 800sqft of open floor space. At first it wouldn’t start because it was asking to empty the dust bin. Ok, completely emptied the base and bot, blew them out with compressed air so they were squeaky clean and tried again. Success! It finally starts it’s run. At about the 40% battery remaining level or so I noticed the suction sound reduce down to the “normal” level. Not cool… It did manage to finish the run but I noticed it wasn’t picking up even small pieces of debris. Fail five!Ok, my butt is really getting chapped about now so immediately I sent the Neato out on max power as we always do. Keep in mind the Shark had already done a run and the Neato needs to have the dust bin emptied every time so it’s empty too.Time to compare the results. All the stuff the Shark clearly missed is gone and it only took about a hour as usual. Let’s see how much the Shark and Neato picked up. I took both dust bins and dumped them each onto a sheet of paper. OMG! The Shark performed abysmally. While I didn’t do any scientific measuring you can see the Neato picked up at least 5 times or more debris than the Shark. And that was right AFTER the Shark had done it’s run.Bottom line – the Shark’s performance is atrocious. The suction is poor, the battery life is poor and the mapping is poor.This thing is headed back to where it came from!So disappointed...

[update May 18, 2024] I'm even more pleased after Buddy has been on the job for six months. He's just a joy to have around. Yes, he has a name now. Buddy has gotten stuck no more than four times while cleaning at least part of the house every few days. I'm still amazed at how much stuff (mostly cat fur) is in the base station when I check it every month or two, because to me the house looks like it's mostly clean all the time now so I don't expect that much "invisible" debris to be collected.The self-cleaning brush roller isn't completely maintenance free, but I never expected it would be. The worst culprit isn't the cats, but my wife's hair. Fortunately it's extremely easy to pop the roller out and untangle the stuff, which I do about once per month. You can hear when it needs a cleaning.The only thing I really wish for is a single-room learning update. No way I want to update the whole house again, but there are one or two small pockets where Buddy just doesn't go. I'd like to be able to update just that one room without having to re-learn the whole house.But, I have to say, this is one of the most unexpectedly satisfying purchases I've made ever.[original review]I can't compare this robot vacuum to any others because it's my first. I will say that I didn't expect it to work as well as it does. We have two rag doll cats that put out an amazing amount of fur. It's either vacuum all the time or just put up with it between vacuuming. Not any more! Sure, it can't get everywhere the fur likes to go hide, but surprisingly, it does get most of it.We have wood floors with area rugs. I was afraid it would choke on the thicker area rugs. They're a pain to do even with a regular vacuum, but it handles them like a champ! It's so refreshing to see the floors so tidy. I'm embarrassed at what we put up with before. Another nice thing is if I make a mess, such as in the kitchen, I no longer care. I just whip out the phone and order up a room cleaning.Now for the big advice. Spend as much time as needed getting the initial exploration, map, and room creation process as perfect as possible. Move everything you can out of the way so it doesn't mistake something like a bathroom scale as part of the house geometry. After the first few tries, there were areas it just decided weren't part of the house because it couldn't get there when exploring. It simply wouldn't clean there even if not obstructed! Once I went through the house thoroughly and got everything I could out of the way, it made an excellent map. When you put things back, the map will remain but those things will just be seen as temporary obstacles. Seriously. It's worth the work.My biggest ask for improvement would be single-room learning. After going to all this trouble getting a good map, I really don't want to re-learn the whole house if I, say, rearrange the furniture in one room. But for now that's not an issue. I initially took off a star for these initial shortcomings but have put it back up to five stars. Overall it's fine.I can't say for sure, but I think it's getting smarter. For sure, it hugs the walls really well now, where it wasn't doing that before. The only downside is I can't say this thing is saving me any real time yet because I end up following it around the house just to watch. lol!

Overall I'm satisfied with the product so far, but have a couple of issues. Now that I have it set up, it operates as advertised. Using the phone app, I can direct it to go vacuum a room. It goes, vacuums the room, returns to base, empties direct into the base receptacle, and recharges. The initial setup was extremely difficult. It came with no manual, only a brief sheet of steps printed on a sticker on the device. They didn't work, so I hunted for a PDF manual online. A QR code which pretends to lead to the manual actually takes you to a shopping site. The manual, once found, is written vaguely to cover numerous different models. I was surprised that once I finally had the device paired to my phone, it still didn't seem to know which model it was and wasn't able to give me precise instructions in the app. It is finally working, and I enjoy that it can vacuum under beds. My house has a second story and I see no way to add the 2nd floor to the house map. I've only been able to vacuum the upstairs in manual mode where it just bumps around the floor somewhat randomly and haphazardly. It seemed to miss a lot, but once I sent it around 3 times the upstairs looks pretty good. The instructions I found online suggest that I should be able to map the upstairs, but it refers to options in the phone app that I don't see. I'm choosing to be satisfied overall with the quality of cleaning. It is noisy if you are trying to work or watch tv, so setting it loose while I am out of the house is nice.

TL;DR: This robot vacuum is awesome and worth every penny. Highly recommend this vacuum to everyone, my wife agrees! Happy wife, happy life! Might buy another for my upstairs. For a robot vacuum, it does what I expect and makes my life easier. I don't make it pick up large debris, robot vacuums seem to perform best with small debris. Large debris may get stuck or caught. Lidar works phenomenal, but with some hiccups when mapping house (mostly human error). Routing around obstacles works well, slows around objects and if anything is bumped it's so light and cushioned, it's not a problem. 5 stars overall. 4 stars deep cleaning and suction leaving room for improvement, it's a robot vacuum, what do you expect? Probably has Alexa integration, but I use Google assistant and it works great!---I ordered this back in July 2022 and got it end of the month. I waited some time to let the excitement die a little before posting a review, but it never really did. This is my first robot vacuum and one of the best purchase decisions I have made this year. When researching for the right robot vacuum, I found that most of the highly rated vacuums don't seem to make it past 6 months or a year when reading reviews. Also manufacturers seems to make new models every year, so finding something that is reliable and lasts longer than this timeframe is hard to find. Of course, I am only onto my 5th month of owning this vacuum.When I broke the vacuum out of the box, my first inclination was to take it out and get it started. But thinking about the other reviews I have read on this vacuum and others like it, I wanted to read the instructions first. This is not a regular vacuum that you plug in and push. It has lots of little parts that make it different and potentially not taking care of it properly could damage the device. So anybody reading this, read the instructions first. Understand how to properly take care of it and clean it. Also, comparing to other reviews, clean it regularly.Now for my somewhat long review:Is it quiet? Yes and no. It is a robot vacuum, how loud do you expect it to be? You're not doing the work, but it is. It is quieter than a regular vacuum, but no idea how quiet other robot vacuums are. If a robot vacuum is loud or quiet, who cares? What matters is that it can clean stuff.Can you watch tv while it runs? Yes you can watch tv. Just turn up the volume a little, no need to blast it like when running a normal push vacuum.Can it pick up everything? No, it's a robot vacuum. Don't put too much trust in it. What I typically do is remove all obstacles (cords, bags, blankets) from the ground and any larger debris that might get caught in the motors (cotton balls left from the dog, pieces left behind from chewed up toys, strings from rope toys).Dog hair? My dog constantly sheds, but has short hair. I run it twice per week on thin carpet and once per week on hard floors. I don't notice the dog hair until I see what the vacuum picked up and it does a great job! The majority of stuff this picks up is dog hair and a lot of it. For longer haired dogs or thicker haired dogs, I assume this will get the job done as long human hair doesn't get stuck at all like my regular vacuum does.Small leaves? It picks up small leaves and debris similar size, but may leaf some behind. It also might get caught in spinning brushes and make a slightly louder noise on hard floor. I waited for it to finish and then pulled the leaf out, no harm.Dog kibble? Ok this one was an accident, didn't see it against the brown colored floor before starting vacuum. Sounded like the robot was choking and about to die, literally. I had to stop it right away and retrieve the small rock sized (width of thumbnail) dog food from the vacuum.Can you run it when away from home? I read too many horror stories of vacuums cleaning pet poop, but it is not the reason I don't start it when I'm not home. Like the last two points, if something gets caught, you need to be there to fish it out. I may have spot checked the floor, but even that sometimes isn't good enough. Also, one time a week or two ago, it finally got confused and couldn't move past a futon leg. It kept spinning back and forth (maybe for 5 minutes) until I nudged the futon half an inch, then it broke free of its endless loop. This was the only time this ever happened since I got it. Every other time it does an excellent job of finding its way through, even finding its way through a jungle of table and chair legs.Lidar mapping floorplan? Simply amazing! I had it map 4 different rooms. The first time was great, but missed a few minor areas, of which was my fault. I left things on the floor and in the way of the robot when it mapped the floorplan. The second time, I removed the obstacles, but it didn't map another room properly. The third time, I removed a chair, which the robot vacuum had just enough clearance to fit under (1st time it went under, 2nd time it did not), so that it can map that area of the carpet and not count it as a wall.Lidar in general? It works great to avoid obstacles and get around legs of any sort. Only thing is if the leg is curved, like my kitchen table, it doesn't know when to properly maneuver around it. But no worries! The bumper is amazing! It lightly bumps in to obstacles and the vacuum does a minor adjustment to figure out how to go around it.Damaging furniture? Nope! Doesn't happen. The robot is so careful around obstacles and even when it does bump things, its lightly bumps it and doesn't scratch or anything. When it approaches obstacles (walls or furniture) it moves at a slower pace. This thing is intelligent.Suction? For a robot vacuum, it does everything it needs to and does it very well. There are different levels for suction in the app, I have only needed to use the normal section. The max suction I have never needed to use, but it is an option if things get too out of hand. There is also an ultra clean option, not tried it, but think it just spends more time going over stuff. If I ever try ultra clean option, maybe need to change deep clean star to a 5, but I'm making the assumption that it will never perform as well as a normal vacuum.Battery? I run two rooms per day I run it, but sometimes do all 4 rooms when I forget to run it. It lasts easily to finish all 4 rooms with charge left over. I'm guessing lowest percentage of battery life was 35% or 40% after doing all 4, this is a wild guess though, could've been higher. For 2 rooms it's usually at 60% after it's done, that I know for sure.Emptying? It has a bin that it empties to. If the robot either runs for too long (or not sure if it senses if it is full of junk) it may return to the docking station to empty itself. This system works great, but the bin needs to be cleaned out occasionally. There is also a filter in the bin system that needs to be cleaned, just like regular vacuums may have.App? No issues running it on my Android. Can select rooms and see the layout easily. Drawing rooms works great as well!Robotiness? It makes all the noises a robot vacuum should and it's awesome! Just thought you should know! Beep boop boop!Ratings: I give it 5 stars because as it is a robot vacuum, it meets all of my expectations. 4 stars on deep cleaning and suction because it isn't perfect, but is excellent as a robot vacuum. I haven't used my regular vacuum in the areas that this one runs because it seems to do such a great job. Integration with Google works great! I don't use Alexa with this one. Again, this is one of the best purchases I made this year. Definitely recommend this vacuum to everyone. Don't spend $1k on something else.

Back in perhaps 2016 I bought my first robot vacuum. It was an old Ecovacs model with zero smarts. Just press and go, and it would randomly wander the house vacuuming. For what it was, it actually worked okay. No mapping, no "AI", no self empty station. But with daily manual emptying of the bin, it worked alright and provided some amusement as it bumped aimlessly around the house.Fast forward to 2023 and some years of not owning a robot vacuum and I decided to see what had changed. I have an upright Shark vacuum with the self cleaning pet hair brush rolls that has been kicking for years now and works great. So, I decided to try Shark over the big name robot.Jumping around in the timeline of my tale here a bit, I eventually gave up on this Shark robot and went to the big name robot - and in the end the big name one was even worse. More on that later.I set up the Shark with the 60 day self empty and set it to work mapping. It fairly accurately mapped my house in one go. I set a schedule for every other day and let it do its thing. It seemed to work quite well. It left nice carpet lines in the bedroom that really made my wife feel like it was doing work.Within the first two weeks, some weaknesses showed themself - all surrounding pet hair. We have two dogs, and an old cat. So, lots of hair. The house is mostly tile, just two carpeted rooms. The vacuum picked up the hair well from each area at first. But it suffered quickly. First issue is that the brush roll ends absolutely wound themselves in hair to the point of absolutely seizing up. This after just a week or so. I had to rescue the vacuum after I got home from work - it had stalled somewhere in a state of immobility. This happened regularly.The next issue with the hair is that the design of the channel between the brush rolls and the integral canister are not smooth - the include a row of metal "blades". I am unsure as to the reasoning here, but these blades grabbed onto hair and eventually built a dam of pet hair that prevented the robot from adequately vacuuming. Weird design.The third issue as it relates to pet hair is that the bin doesn't seem to have any way to detect that it is nearing full. This means that the robot can be full of hair and it will not return to the base to empty until 30 minutes has passed. That is the timeframe for emptying. Once every 30 minutes or whenever it needs to charge. I believe in a pet hair heavy house of large square footage this is inadequate.When you boil it down, I could live with these issues and just increase my manual maintenance of the bot. Because at first, otherwise, it worked great. But then one day it went haywire. It started to ignore drop offs, and would throw itself into our sunken living room and I'd find it stuck there (picture related). It even once threw itself into the shower while my wife was in there - this shower is a step down from the bathroom. Her face was covered in soap when something crashed in and started talking! She was very unhappy, carpet lines or not.Beyond that it started to ignore its map, going into rooms that we had previously precluded from mapping, meaning it would get stuck on obstacles or under furniture it couldn't navigate.And so in the end I gave up on this guy, ordered a big name robot, and repurposed this one. I cleaned it up and gave it to my dad who has no pets, no sunken living room, and a pretty simple layout with no carpet. I suspect it will work well for him.Sadly the big name robot didn't fare better. Worse, actually. A review for another day.

Great product. Was a little askance from some reviews but in practice totally happy with it so far. The only problem I had was initial setup could not get it through the setup on my cell phone, went to another cell phone did the same thing, back to the original cell phone then finally got it to work so that took about an hour of mucking around but since then it's worked perfectly. It scanned the house quite well, found all the rooms and allows me to select particular rooms to do, does just those rooms when I run it and rerurns safely back to base to charge, empties quite well. Charge only lasts for about two or three medium size rims but no big deal. A couple of areas it doesn't Edge well for some reason but others it does,may have to rescan but no big deal. It has a hard time maneuvering some furniture with bases like my swivel recliner but I just keep an eye on it. Overall a serious Time Saver and seems to pick up an awful lot of stuff that I wouldn't have thought was on the floor.

Demorei mais de 4 horas tentando conectar ele no wi fi, realmente muito dificil e pelo que vi muitas pessoas tem o mesmo problema. O app não está disponível em todas as regiões então vc tem que ter conta na loja de uma região que tenha o app e para quem fez a compra internacional na amazon, ao abrir o app vc precisa selecionar a região que comprou o robo e não região que vai usar.

Beware ! This robot is sent from USA , with a US plug . This will NOT work with the UK Shark App , I spent huge amount of time attempting to get up and running. Eventually contacted Shark customer service who told me they were unable to assist. Spent more time re packing, only option then was to print a label back to USA Indeanapolis , had to arrange UPS collection which cost me cash .

Amazon no debería de vender algo que no tiene soporte en México. Por otro lado, creé una cuenta de USA pero la app no funciona porque no deja verificar el correo. El correo de verificación si llega pero cuando vuelves a la app dice que lo ha sido verificado. Es un problema muy común que si lo buscas en internet tiene muchos años sin poderse resolver.

I couldn't be happier with my Shark robot vacuum! From the moment I set it up, it has been a game-changer for keeping my home spotless. The setup was incredibly easy, and the app integration is seamless, allowing me to schedule cleanings even when I'm not at home.The suction power is phenomenal, effortlessly picking up dust, pet hair, and debris from both carpets and hardwood floors. I love how it navigates around furniture and obstacles with ease, ensuring that every corner of my home gets cleaned. The self-emptying base is a fantastic feature, saving me time and effort while keeping the vacuum running efficiently.One of my favorite aspects is the advanced mapping technology. It creates a detailed map of my home, so it knows exactly where to clean and avoids areas I don't want it to go. The battery life is impressive, easily handling my entire home on a single charge.The Shark is quiet, efficient, and incredibly effective. It has truly made my life easier, and I can't imagine going back to manual vacuuming. Highly recommend this product to anyone looking for a top-notch robot vacuum!

I am SO impressed with this little robo vacuum! I did a lot of research before purchasing as we have a dog who sheds a lot, and this truly does live up to the reviews. We have carpeted floor and it's able to pull a lot of the hair out of the carpet. If you run it once a day or every other day with a shedding dog, you will be in good shape.It mapped our entire floor perfectly in the first run. I was blown away. The technology has come so far! The app is clean and intuitive. It also makes setting up the Shark very easy. After it is finished mapping, you can add labels to each room, and schedule it to run at certain times, and in the rooms that you choose. If it gets full while it's doing the cleaning session, it will find its way back to the docking station, empty the dust and dirt, and then go back to wherever it left off. The only downside is that it can only map one floor in your house. If you're in a two story house, you can still use it on other floors by moving it to the floor you want to clean, and pressing the "clean" button on top of the vacuum, but you won't be able to do this from the app.It is fairly quiet, and has a low profile. It's able to sneak under beds and tight to reach places very well. Battery life seems great and no concerns there. The docking station is small enough that it isn't an eyesore. It comes with a nice little mat that the robot drives onto. When the robot docks itself, empties into the docking reservoir after a few seconds. This part is fairly loud, but only lasts a few seconds.For the money, you truly can't beat this powerful little robot!