Kohler K-22068-WB-BL Graze Kitchen Sink Faucet, Matte Black

useful well working item fast delivery

One day I noticed my faucet at a trickle. I turned the faucet off and back on with a wave of my hand and the faucet ran full stream upon restart. I noticed this issue happening on and off over a period of days and each time turning off the water and restarting the water fixed my flow problem. Kohler told me to flush my lines and I paid a plumber to come and flush my lines and check the filters for debris. Faucet continued to experience the problem more frequently and my solution of stopping and starting the flow was no longer working. The faucet developed an 80/20 policy where 80% of the time I had a trickle of water and 20% I had normal water. The switches from trickle to full or back were unpredictable. Kohler send me a new head (after my plumber had removed head and issue wasn't solved) and another part that required the entire faucet to be disassembled to replace. This was the 3rd visit by the plumber (initial install plus 1 previous visit to flush lines). At this point, my plumber engaged the manual override and now my faucet flows fine but I have no handless capabilities. After days and days of no response form Kohler, I received a brand new faucet. Now I just have to pay a plumber AGAIN to come and install it. I can't afford the plumber coming over every 2-3 weeks to fix my 1 year old faucet. -------- Kohle3r eventually replaced my faucet. I had to pay another plumber to come and install this faucet. Then the faucet didn't work because the app couldn't connect to the faucet. I paid the plumber an hours salary playing with the app trying to set up the faucet because there is no water without the app. Finally, when my plumbers bill became too much, we set the brand new faucet to manual mode and the plumber left. When I contacted Kohler for app assistance. Instead of troubleshooting the app, Kohler offered me another replacement faucet, a lesser product without fewer features. My guess is I would have to pay that plumber as well.

Although the faucet is wonderful, the extra you are paying for it being internet/Alexa enabled is a waste of money. The Kohler Konnect skill CONSTANTLY disconnects from the internet and won't work. I should have read the Kohler Konnect skill reviews first. Nice faucet. Expensive.

Part of our kitchen remodel included this faucet. I must say that anything that is appliance related than can work with Alexa and WiFi usually gets a pass from me but... The faucet is HUGE. For us that is “kind of” ok but the arch of the faucet puts it past the center of the sink so when you angle the sprayer, water goes everywhere. Not great. Maybe if it was over a bathtub? The WiFi connection wasn’t too bad but the group that wrote and abandoned the app should never build another public app again. It’s the worst. Rarely works and when it does, it doesn’t do much of anything. Connection to Alexa? Has worked 4 times since we bought it. Gave up. Here is an example of what you must say: “Alexa, ask kohler to dispense one cup of water from kitchen faucet” to which she seems to always reply “please open the Kohler app and login to continue”. Ugh. What a letdown. When you do get it to dispense “one cup of water” the good news is that it consistently dispenses 1.25 cups of water so hopefully that is what you wanted. Waving your hand under the arch turns it on and off every time. That is really cool! If you have steam coming from inside the sink it will turn off the water as it thinks you “waved”. Really? ... really??? The look is cool and after several months we are still getting used to it. The gimmicks are worthless in my opinion but if you are looking for a big chrome faucet, it sure does make a statement. Too bad that statement is “sorry, faucet not connected”

Bought this Kohler Graze kitchen faucet 2 1/2 months ago and already the nozzle is not fitting back into the faucet. This is an expensive item and to have this defect already shows how poorly made it is. The one thing you need to have with a pull down faucet is for the nozzle to snap back properly. I tried to get Kohler to replace their product and they claim it needs some sort of adjustment that the sales person did not disclose. This adjustment requires climbing under the sink, opening up the faucet, making some adjustments. Now I'm no plumber and can only imagine to require your customer to take on such a repair is problematic at best. Typically I have been pretty happy with Kohler products, unfortunately this product and the Kohler customer service has been less than acceptable.