Question 1

Does this one have true white? The last one I purchased the "white" was blue or yellow never actually white

Accepted Answer

Yes it definitely does!

Question 2

is this strip water proof?  (I want to use them outdoors)

Accepted Answer

Hi Cacher, thank you for reaching Geeni technical support. To answer your question, unfortunately this strip is not waterproof and we do recommend to put this LED strip to much safe location to avoid any high pressure of water or any elements that can damage the device. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 09:00 AM to 12:00 MN EST.

Question 3

By connecting two of these strips together will both strips change color or only white/ daylight?

Accepted Answer

Hi, thank for your reaching Geeni technical support. To answer your question, yes it can be change through Geeni app but it only has RGB colors which means it does not have any white color feature. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 09:00 AM to 9:00 PM EST.

Question 4

Once you cut, can the remainder of that strip work?

Accepted Answer

Hi, thank you for reaching Geeni Technical support. Technically, the other part of the strip after you cut them will be serve only as your back up whenever the main strip stopped working but in case you wanted to use them as separate strip you need to have another power adapter for it. However, we do not sell accessories for any Geeni products like power adapter. Every strip have their own designated power adapter so in case you will purchase another power adapter in the market, we can not guarantee that it will be compatible. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 09:00 AM to 12:00 MN EST.

Color	White
Brand	Geeni
Indoor/Outdoor Usage	Indoor
Special Feature	Color Changing
Light Source Type	LED
Power Source	Battery Powered
Light Color	Multicolor
Theme	Music
Occasion	Wedding, Christmas, Halloween
Style	Modern
Material	Plastic
Controller Type	Remote Control
Connectivity Protocol	Wi-Fi
Connectivity Technology	Wi-Fi
Number of Light Sources	150
Voltage	12 Volts
Wattage	36 watts
Included Components	1 smart wifi led light strip
Item Weight	14.07 Ounces
Number of Items	1
Item dimensions L x W x H	20 x 16 x 16 inches
Control Method	App
Water Resistance Level	Waterproof
Wireless Communication Technology	Wi-Fi
UPC	194383021759
Global Trade Identification Number	20194383021753, 20194383021760, 00194383021759
Manufacturer	Geeni
Part Number	GN-EW017-999
Item Weight	14.1 ounces
Product Dimensions	20 x 16 x 16 inches
Item model number	GN-EW017-999
Item Package Quantity	1
Special Features	Color Changing
Batteries Included?	No
Batteries Required?	No
Warranty Description	12 month.

Prisma Symphony Smart LED Strip Lights, RGBIC Neon Color, 16.4 ft.

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