Genie Chain Drive 550 Garage Door Opener, Heavy Duty Chain Drive Opener, Model 2035-TKO

I purchased this garage door opener to replace a Stanley model from the 1990's which cracked the drive gear housing. Rather than buy the replacement part for $40 plus shipping, I chose to replace the whole unit and I am very glad I did. The install was fairly straightforward since I was replacing an existing system and the wiring was all compatible. First impression: The system is dainty and quiet. I would say the Genie motor housing is half as big as my old opener but my old opener was a big empty box of old tech so that makes sense. Keypad remote is a nice extra and straightforward to program. Took me two tries as I think it didn't register one of the digits in my pin so I had to reset it and start over which the instructions also covered. Install hiccups: (1) You are supposed to tension the chain until there is a 1/4" gap between the chain and the bottom of the rail. I couldn't get anywhere close to this tension without it binding hard so I chose to let it sag a bit lower. (2) The instructions are very accurate and actually pretty amazing and should be applauded. At one point, the instructions direct the user to carry out three steps to connect the chain bar to the motor housing but the first two are for chain drive and the latter is for belt drive. Not even close to a real issue but worthy of an edit in my opinion. (3) You are hereby warned to wear disposable gloves. The bar is absolutely covered in lubricant as is, of course, the chain. Again, you've been warned. So far: I can't stress how much quieter this unit is than my old opener. Sitting on a deck above the garage, we cannot hear it unless we listen for it (garage roof is concrete). No, it is not silent, but it is miles less obnoxious than old models of openers. Warranty: my remotes came scuffed and cut up. Genie was very responsive through their online chat support (phone support has unreasonably long wait times.) It seems that the metal visor clip which ships detached from the car remotes can get in front of the remote and slice into the plastic. Not a deal breaker but after spending a long time installing the opener and the keypad, the car remotes were the last thing I opened so ... oof. In all, I would highly recommend this opener.

You might need an extra pair of hands to hang up unit, but overall assembly is pretty straight forward and easy. The only thing that is very sensitive and might keep unit from working are sensors. One little wire on lose side or sensors not lining up makes you want to pull your hair out why unit is not working. But if you take your time for the wiring of the sensors and make sure not to damage wires, they are on thin and flimsy side, your unit will work like a charm. Love the quietness of the chain, the lock, separate light function and in case of visitors the keypad outside. Not figured out how to program car remote with hand remote yet. Not sure if that is possible. Overall great unit for double garage door, more than enough power.

Con relacion a mi pedido comentando que me llegó en excelente condición, lo guarde un tiempo después cuando tube tiempo, opté por Instalarlo y el sistemas no pudo con la capacidad del peso del portón, requería comprar uno más grande y se me pasó el tiempo de devolución Que puedo hacer para cambiarlo x un sistema más fuerte de medio caballo qué me soporte el peso del motor, mi portón es de 5 hojas de 16 pies. Gracias Saludos Que se puede hacer me llegó con un sistema de mini motor y esperaba que fuera de medio HP Según yo era demasiado fuerte. Resultó muy pequeño el sistema Se puede hacer un cambio por uno de mayor capacidad

Arrived quickly. Since it is winter and my garage is unheated, I paid for professional installation. It took the garage door professional just under 90 mins to replace my 20 yr old unit. This new Genie is very quiet and works smoothly. I didn't realize it only comes with one controller and does not include the wireless garage door opener keypad (my mistake for not paying closer attention to these details). Overall I am very pleased with the unit.

Quick shipping, very easy to install, the instructions are great! Thanks to Brad for following up to make sure I was all set and if I had any questions or concerns. Great customer service!