Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black

I purposely did not write a review for this immediately after receiving it. I think those reviews really do not tell you the full picture because everyone is excited and then they rant and rave about it, not knowing that it should run through its paces beforehand. As of today, it’s been approximately nine months since I’ve had this machine. In fact-it is running right now as we speak. So, if you were expecting this machine to clean everything in your house, well, it won’t. However, if you put it at the setting of an average clean, it will pick up the dust and everything else in between in the common traveled areas. If you place it on matrix clean, you will run the battery down and it will take a couple of sessions in order for it to clean your entire place based on the square footage of your home. One recommendation is to make sure every week you dump out the container or the collecting bin. Also, when you do, make sure you inspect what it has picked up when dumping!!! I had found that it my wife’s missing earring, a few dimes and a missing screw that I was looking for for my key fob to the car. So make sure you are looking to see What the vacuum shot into its collecting bin. Also, in regards to hair, it will pick that up however, make sure you have a fine or small screwdriver available. The hair tends to bind up the bristle wheel that is next to its traction. If there’s any long hair, or dog hair or what not it will end up collecting there and bind up the Pick up Wheel or spindle. You will have to unscrew two small screws and gently take it apart and get that tangled weave of hair out of there. There is a ball of it binding the wheel to make it free flowing. What will happen is over time, it will not spin as well, it will drain the battery because it had to work harder when working, and then you will get errors stating that the wheel is caught up somehow. It is because of that reason you need to make sure that you do a monthly maintenance check on this vacuum. It’s just like any other robot vacuum / it can only do so much as it’s designed for. Constant preventative maintenance insures that your robot vacuum will operate properly like brand new. As in with bumping into things and so forth, it does have some hiccups where it cannot find the collection bin. You may want to make sure that the Wi-Fi is working properly in your house and also make sure that the base unit is plugged in properly. I’ve already had that happen to me a couple times because the vacuum Will sometimes pull out the cord when vacuuming around it- the cord is on the floor and then it has problems finding the charging base even when it’s right next to it….just a suggestion… The app is very friendly to use, and you can set your zones, so customization is really user-friendly- once again. Also, this machine tends to find its way quite easily through all the areas corners, nooks and crannies. It operates in the dark because of its motion sensor, and Vacuums our entire floor in one charge based on its settings. 1750 Sq feet. It notices stairs, and also one feature I do like is that it does adjust to objects that are either stationary or if you’re standing in the way. Meaning, if you’re standing in the vacuum comes up to you it will work around you. It will then turn around to do the next pass. If it sees that that object is not there, it will come back And vacuum the spot where you were standing. That’s a very cool feature in my opinion. I also noticed that it does not miss or uncover typical open areas. They are very uniform when this robot is vacuuming those spaces, almost like a golf course lawn pattern. Once again: nice job in uniformity. If you are low on charge, the vacuum will stop, find the charging unit, recharge, and come back to the same exact spot and continue vacuuming until the whole (day task) is completed… Keep in mind, this won’t do everything, but it does keep the dust down. In tight corners, this will not be able to reach due to its circular design. The main key is to perform monthly maintenance on this vacuum if you are running this one to four times a week. If you maintain that which is very simple, approx 5-10 min of time, you’ll be very pleased with this shark vacuum. I just bought another one for our downstairs because I am that impressed. Additionally, I purchased two extra batteries to make sure that this model is discontinued. I have enough prolonged extended time for this machine to keep going. This is a great investment. Good luck!

While relatives have had them for years, this is MY first robot vacuum. In my opinion, this is the BEST budget vacuum at the price point. I purchased one on sale for $139. It was super easy to get started and watch it go with AMAZING results in the dustbin! Okay, so it was purchased to use at my parents' house, but I HAD to test it, right? :) Now, it worked so well, I immediately ordered 2 more (taking advantage of the $ale) and have 2 at my parents' house and one at my own. I use the schedule feature in the app to run mine every day at 9am. It starts up perfectly. With a Basset hound, it does an amazing job of keeping the house livable in between my own vacuum/mop jobs. I'm a firm believer in doing a deep clean with a larger vacuum, but with this running in between, my house is HUGELY improved. To top it off, running it at my parents' house couldn't be easier with the app. I can start and stop them on MY app, and all they have to do is empty the dust bins. I've been running them for a little over a month now, and am very happy with the results. PROS: -Runs much longer than predicted, even on standard power. -Easy to empty dustbin. -It has an Air filter (and despite others saying you have to remove screws to get to it, you don't. The outer mesh is fixed in place with a screw, but the filter cartridge slips out the side). -You can "Set it and forget it" for the most part if you use scheduling. -Compared to a standard vacuum, this baby is VERY quiet. That isn't to say it doesn't make any noise (seriously, it has suction and airflow... it's GONNA make noise). -If you put it in ECO mode, it is even quieter, but regardless of the mode, my basset doesn't run from it. :) CONS: All 3 of the models have a 'different' sound when running. Seriously, they each sound completely different and have different noise levels, which makes me wonder. Next, she -her name is Suzie- completely ignores the boundary strips I purchased to use. (And no, I did NOT place it under anything. I even tested by laying it face up straight across the edge of the carpet... on top. NOPE, she rolls right over it -_- ... and the 2nd one I cut to fit the base of a pole lamp that she kept getting stuck half on/off of. Since it was metal, the strip just magnetically attached to the round base side... NOPE, she still bangs into it. Although she hasn't hopped up onto it anymore so... you be the judge) TIPS: 1st-If you get it on sale, go ahead and add the warranty coverage. I did. In my opinion, a CYA is always a good thing. It gives me piece of mind that if one of them turns out to be a lemon (all things have them, even vehicles) I'm covered. The most I'd have to pay is shipping and that is NOTHING compared to purchasing a new one. Besides, as I said above, they each have a unique motor sound, and I feel better knowing that if there is anything that would take away from the motor life involved, I'll get a repair or a replacement. 2nd-take the time to look at the undercarriage and inspect the roller. You never know what could potentially get wound onto that brush roll, and it's super easy to pop it out and clean it off (if you've ever had a large vacuum, you should already know to do this as regular maintenance). Keep in mind that the harder that brush roll has to work, the more pull it puts on the Motor. Stressing that little thing will potentially take away from its life of service. Final Thoughts? I love it and would recommend it to anybody and everybody. And if it's on sale it is HUGE bang for your buck$! ** I gave all 5 stars except the 4 on Deep Cleaning ONLY because of my own beliefs that you need to get out the big vacuum at least once a month (depending on your environment maybe a little more often).

This is the first robot vacuum cleaner I've ever purchased. I took my time to observe the performance and quirks before writing this review. We have two floors in our house, and multiple cats. Pros: First off, the cleaning is quite decent. It might not be very good at deep cleaning, but - pardon the pun - it doesn't suck! More than cat hair, I am very bothered by kitty litter spread around by our felines. This cleaner does a pretty good job of cleanup there. It is also fairly good at obstacle avoidance, although it does try and climb two X-shaped keyboard stands that I have in our bedroom. But it hasn't ever been stuck anywhere. In addition, the 2nd floor also has a staircase. The first time I used it on that floor, I was expecting it to go crashing down the stairs. But this little thing has excellent sensing and braking skills and stops in time quite well. Unlike the experience of others who have provided feedback here, I had no problem with connecting it to the WiFi. I have not had the good fortune/misfortune of connecting with customer support. Hopefully, I never have to, given what some other reviewers have said. It is quite good at getting back to home base, emptying itself, and recharging. Barring one or two occasions when it did not restart the cleaning, it has worked quite well at completing the cleaning. Cons: This thing is very noisy, no question about it. But I don't use it at night when I'm trying to sleep. I think the noise does not really matter much for me. Also, if it is doing a good job cleaning, I expect it to be revving up to suck up more junk from the carpet or bare floor. As mentioned earlier, we have two floors. Which leads me to the mapping issues. This thing simply refuses to map and retain the layout for two floors. The app is functional and fairly good at telling me what the mapped layout is. But I have to ask it to remap each time we move it from floor to floor. This is definitely a pain in the you-know-what. Also, we usually "prepare" each floor before starting the cleanup. This means moving stuff out the way, closing doors to bathrooms and closets so it does not map those out. However, I have noticed that the mapping seems to be just a guide of sorts. On the few occasions that we accidentally left a door or two open, the device merrily traipsed through those doors and started cleaning up there as well! Fortunately, there were no mishaps, because those rooms had not been "prepared" for the cleaning. This problem of not being able to retain the layout of more than one floor at a time is the biggest flaw. Perhaps I missing something in the way the app works. If so, the app is rather non-intuitive and not simple enough to use. I have also not used its integration with Alexa. In fact, were it not for the specific rating request at the top of this review, I would not have even know it had the integration. Overall, while there is scope for improvement, I am reasonably happy with the product. I just wish they could fix the multi-floor mapping issues. Ideal would be if this thing could climb up and down the stairs and make it one big layout! But then, I might be asking for a bit too much.

Wow! This thing is no joke. It is our 3rd Robot Vacuum and it is by far, the best we've ever owned. No more cleaning the brushes because my wife's long hair clogs the brushes. We now empty the unit about once a week or two. It does a better job in 20 minutes than the others did in two hours. Cleans great and keeps up with two shedding beagles. Solid product, which is typical for Shark products.

UPDATE: my initial review was 5 stars and opinion of this robot was quite high. However, after 4 months of ownership, I’ve started to have nothing but problems with this unit. The clear water containers used to hold the mop water have serious quality control issues. I’ve had the base mop reservoir replaced under warranty due to random cracks that formed in the plastic on their own, constantly leaking water into the base. Soon after, the robot kept giving error after error, not running as expected, always giving an error stating an issue with the flap (error number 9), and again leaking mop water from the robot. After an inspection, I found more of these cracks in the clear plastic on the mop reservoir for the vacuum itself, one of which actually caused an entire screw mount to completely break off causing the flap to not function — so this component also got replaced under warranty. Now just a couple weeks since my last base reservoir was replaced under warranty, I have cracks yet again forming in the plastic. I’m not doing anything crazy here. I have hardwood floors. I replace the water when it runs out. Mops twice per week, vacuums once per day. Nothing out of the ordinary at all. There’s a serious quality issue with whatever plastic materials Shark is using for the clear components. And here’s the best part — now that I’ve had to call numerous times for this very obvious defect, Shark customer support has told me THESE PARTS ARE NOT UNDER WARRANTY. WHAT?! Apparently they only cover the “base” and “robot” itself. Nothing for these water tanks. So I guess they think these are consumables? Either that or Shark is very aware that these components are junk and are just trying to charge their customers for them at this point to recoup their costs. If you push back on them, they’ll eventually offer a free part, suggesting a goodwill effort, but still make you pay for shipping. Honestly insane. I purchased the product. I expect the product to function. I should not have to bear the burden of any additional expense because of defective parts. I’ve had to escalate this issue through Shark’s support to their head offices. I think they’ve got an issue leading all the way back to their manufacturers. Until this is clearly resolved and addressed, I cannot recommend this product to anyone. ORIGINAL REVIEW: Performance The vacuum and mop functions work exceptionally well, especially in a home with a dog. Running the vacuum daily and the mop every three days keeps my floors nearly spotless. It handles 90% of the floor cleaning effectively, leaving only 10% of edge and baseboard areas for occasional manual cleaning. Convenience The self-emptying vacuum and self-cleaning mop make it a “set and forget” device. During a full clean, it typically returns to the base once to empty dust and refill water. Navigation is excellent—it finds its way back home without issues. My 1,500 sq ft main floor uses just over 50% of its charge for a complete vacuum and mop. Obstacle Handling The robot handles most obstacles with ease and navigates tight areas efficiently. I’ve only had to rescue it once when it picked up a clothes hanger left on the floor. Mopping Efficiency The mop pad agitates back and forth for a thorough clean. The spot-cleaning mode is particularly impressive, as the bot moves incrementally and spins to ensure deep cleaning in the designated area. App and Voice Control The app communication can be slow and unresponsive. Once an action starts (e.g., spot cleaning), you’re locked into the sequence until it finishes. This can be frustrating if you make a mistake, like selecting the wrong room or cleaning mode, since there’s no way to interrupt or override the command mid-process. Alexa integration is disappointing—most commands are met with confusion or failure to execute. Noise Level The vacuum itself is quiet, but the base is quite loud during the self-emptying and pad-cleaning process. You will not want this running while you sleep because the self empty is going to keep you up once the vacuum gets back to base. Maintenance Switching out the mop water and emptying the dust bins is simple and only needs to be done every other week. Summary Overall, this Shark robot vacuum mop cleaner excels at automating daily chores, though the app and voice control could use significant improvement. If I could knock the review down a half point for this, I would. However, its performance and convenience outweigh the minor drawbacks, making it a worthwhile addition to any home and warranting a 5 star review. Easily one of the best purchases I’ve made in a long time.

I have owned this Shark robot for 3 1/2 years, so I've come back to leave a few thoughts and tips for you. My wife has back problems, so I am stuck with the task of vacuuming. And he who does the vacuuming loves the robot. This isn't the sharpest tool in the shed (there are more sophisticated robots that have more features), but I appreciate his simplicity (and yes, my robot is a he). He is very determined as he zigzags around the house cleaning for me. I am always amazed at how much dust he picks up, even if I run him daily. So, a few tips: 1. I didn't realize at first that I could set up notifications in the Sharp app. That's quite useful. If he gets stuck, he cries out, but sometimes I don't hear him. The notifications help me to go rescue him promptly. 2. We noticed that we were getting a few dings near the bottom of our furniture. The solution was to purchase insulating foam (the sort of stuff you place around doors to seal small air leaks) and stick it onto the front of the robot. That cushions things as he collides with your furniture. But don't cover his "eye" or he won't be able to find his base. 3. You've got to turn him over sometimes and check the roller. My sweetheart's hair tends to get wrapped around the ends of the rollers. Thin stringy things (such as tooth floss) can get caught too. 4. Our battery lasted a little over 3 years, and then he started acting tired. It's easy and inexpensive to find replacement parts on Amazon (a new battery, fresh filters, etc.). Battery replacement was straightforward after watching a few Internet videos. 5. There are certain spots around the house where he tends to get stuck (narrow spots and at the top of stairs). I have learned those, and spend a few minutes putting up barriers before starting him up. 6. If your robot doesn't want to move, and you've already checked the roller, what else might it be? Those 2 small brushes at the front of the robot attach to the underside of the machine. Dust can build up beneath the attachment points and prevent the brushes from spinning. (The dust is underneath. You won't see it on casual inspection.) You will know that this is your problem because you won't be able to freely spin the brush attachment point. I use a tiny screwdriver to help pop off the brush attachment and clean out any dust. Overall I love this little guy. He has made my life so much easier, and I gladly put in a few minutes time to empty his belly when he's done in trade for not having to vacuum myself. Even my wife, who was a major robot skeptic, has come to really like him. You will ask why I purchased this model when there are more sophisticated ones. Initially my wife was vehemently opposed to having a robot vacuum. So I picked up this one during a sale figuring that I wouldn't be out a small fortune if she just hated it. Now he's worked his way into our hearts and become a member of the family, so we just can't get rid of him in favor of a snazzier model.

After a lot of research, I purchased this vacuum a year and a half ago. I was primarily looking for a self emptying robotic vacuum that would pick up lots of long dog hair. I loved this vacuum until this weekend when one of the side brush motor’s apparently burned out rendering the entire vacuum useless. The vacuum will not move an inch without shutting down and saying that the side brush is stuck and to clear the obstacle. Checked both side brushes numerous times and Nope! no obstacle, not even a Speck or strand of hair. When we were actually able to get the vacuum to move a short distance it was apparent the left brush was not moving. We took everything apart and there is absolutely no obstruction, so the only thing we can assume is the motor has given up. It’s a shame that the design of this “AI” vacuum renders the entire vacuum useless simply because one side brush isn’t working. The vacuum will not work at all until you clear the error message. Ergo my problem! I will say it did a terrific job of picking up dog hair (I have a golden retriever) and the wall unit is very powerful and empties the vacuum out very well. We do ensure that we clean out the dust bin (in the wall unit weekly) and clean the filters (both wall unit and the vacuum) weekly as well. We cleaned the roller brush etc on the vacuum every few days because we use the vacuum daily. We have only wood floors with some small throw rugs and the vacuum gets most of the house done before needing to go back and recharge. ~2,000 sqFt house. Other than this issue, it’s a terrific vacuum. I’m very disappointed in this vacuum not lasting longer and becoming completely unusable due to one side brush issue. If it looked like I could replace the side brush motor assembly I would gladly do so, but the design doesn’t look like this would be an easy consumer fix. Now my dilemma is what to buy to replace it?? I’m thinking of buying another if the same but quite leery of the same thing happening all over again. I understand a vacuum doesn’t last forever, but for $450 it should last more than a year and a half!

Let me start this by saying I bought this product on my own and DID NOT receive it for free so this is an honest review from someone who actually spent the money on this product. I have an Australian Shepherd who blows his coat twice a year (aka sheds all day, everyday all day). If you don’t keep up with the hair... it’s like the wild wild west with tumbleweeds just floating across my carpet and hardwood floors. I have been looking into buying a robot vacuum for a while to help with maintenance vacuuming in between vacuuming with my shark upright duo clean (which is my second shark vacuum and it is absolutely amazing). I was looking at Roombas for a very long time but was hesitant as the price was so expensive and the lesser models I thought were not going to do a good job so I was looking to spend almost $1000 for the 900 model and almost pulled the trigger. Then I came across this shark ion robot vacuum by chance when it came out a week or month or so ago I believe. I waited to see some of the reviews on here and then went ahead and purchased it and boy am I glad I did! It has been well worth the $350 I paid. I can’t say I’ve ever owned a rumor but my parents have and comparing their experience and the experience as I have read through several reviews I believe that this vacuum meets up to the same standards at a reasonable price. It does a wonderful job of picking up the dog hair, I was actually surprised of how much it actually picks up. Almost as much as my Shark upright. It also doesn’t really good job of picking up the find debris such as dust, dirt and sand. Also does a great job on larger debris such as dog food, leaves, grass, bark and other things that get tracked in from the bottom of shoes. I have used my upright directly after a robot cleaning just to see how much more I would get up and honestly I was surprised that it was minimal hair and debris and I mainly think it is because the vacuum can’t obviously get into every, nook, crany and tight corners. I have used the app and scheduled timer and so far it works great. I love that you can start it and stop it away from home. I love that you also get alerts on exactly what is going on and what is wrong with the robot vacuum when it’s not working. The only problem I’ve had is that it was getting stuck under a shelf and I easily fixed this problem with the magnetic tape that came with this product. It bumps into the magnetic tape and keeps on doing it’s job. I like that it has a low profile clearance though so it can go under my bed and other pieces of furniture that have a higher clearance where a lot of dust and hair or not reachable with an upright vacuum. I do pick up the dogs toys and chewys to make sure it does not get stuck on them. It does take a while to find it’s charger when running out of battery but it is just a robot and it makes sure it holds enough battery so it can do so. I’m pretty happy with the battery life. I live in a one bedroom, one bathroom apartment with a walk in closet, decent size kitchen and living room/dining room area. It is approximatley +900 ft.² and can clean all of it in one charge. Overall, I am very happy with my purchase. I would recommend this to any family or friends and also to you. I would like to finish this review by saying it will not replace your upright vacuum but is a wonderful tool for maintenance vacuuming especially for someone with OCD like myself. I will update this review if I have any problems in the future. Thank you Shark for another well made product at a reasonable price!

1- Does not work in the UAE as an app (need to download an apk) 2- after working for 2 days - it broke - does not self empty 3- Suction power and maintenance is bad. Do not waste ur money. other options are better i got the Roborock Q7 max and is wayyyyyy better and is supported.

This device kept breaking down and the company keeps stalling on my refund. Its been 2months since its been picked up But STILL they have not refunded me.

Gran product de limpieza

This is great for pet hair, although if you have multiple pets I expect the "60-day-capacity base" is more like a "7-day capacity base". Still, it's better than emptying the bin after every use, and the base doesn't require bags. I'm amazed (and slightly disgusted) at how much pet hair it continually brings back. The rollers don't seem to get fur tangled, which is great, but it doesn't have good luck with twist ties or small bits of hay. Object avoidance is pretty decent -- it doesn't really crash into anything, and just lightly taps things. Hard enough to knock my cordless drill over, but not hard enough to push a mostly empty bottle across the floor. It mapped out my area on the first try, although dividing the area into rooms was difficult. I wish I could just draw a line where rooms separate, instead of having to draw boxes around the rooms and try to connect the box edges. I wish it had real-time location on the map like many of it's competitors do.

Tenemos problema con los pelos de perros y este nos ha ayudado bastante pero se suelen atorar seguido el cepillo, es más para puro polvo y pelos de mascotas por ejemplo si hay un pedazo de plástico de alguna bolsa se puede atorar y no sirve para casa de 2 pisos nomas crea el mapa de un piso en total no puedes tener varios mapas, es nuestra primera limpiadora robot y si nos ha ayudado bastante nomas por esa parte que mencionó le doy 4 estrellas