Commercial Grade Bottleless Hot & Cold Water Cooler Dispenser with Filter, Stainless Black | NSF and UL/Energy Star Certified (A6500-K)

I put this in my apartment and wow what a difference. I used to use brita filters but it was incredibly annoying filling them back up, I love that this connects straight to the water line. The water tastes amazing, even a big step above other filters. The filter itself ends up being inside the housing so it can go flush with the wall. Incredibly easy to set up and a little lighter than I had expected! Managed to carry the box up 2 flights of stairs with one hand and Chinese food in the other. 5/5 fantastic water!

Overall, I was very impressed with this. The filters are brand-name. It came with John-guest brand press fittings. It had protective plastic film on all the panels (though as is common now, when the metal panels are folded in and joined, the plastic gets trapped in there, so you end up with a fringe of plastic along the seams unless you cut it with a knife, which is annoying.) But when I was shopping for these, one of the listings said the unit came with an extra filter element, so when there was one in the box, I didn't think anything of it. The manual mentioned where you go to change the filter, and there was a card in the box that also pointed out where you change the filter. It said "Filter Installation (Optional) If you need to install a filter, here is how." which I interpreted to be if you needed a pre-filter. When I turned on the water, I heard water running, but thought "well, it has a tank, it's filling it from empty" but before long, I saw water on the floor and shut it off. It turned out that the filter was not pre-installed, and even worse, the shutoff valve inside that you're supposed to use when changing the filter, was wide open. Major fail! Once the filter was installed, and the floor was dry, all seems good. Dispensing is a little slower than I expected (apparently it's gravity fed?), but it gets the job done. The compressor is dead silent. The only way I could tell it was working is that the water was getting colder. I wouldn't mind if the water got colder than it does, but it's reasonable. I haven't tried the hot water.

I have had this for about a month and have had zero issues. Its used probably about 10-15 times a day and have had no complaints. Hot and cold water works great. I have it in an office with about 7 people and never had an issue. Update: Been using it for about 2 years now and literally no issues. The Filter will get stuck and then you stop getting water but just change it out and it'll fix the problem. This machine has paid for itself and then some.

Pretty disappointed in the fact it's made for little kids. Also for the price point of $400 I can't believe that it doesn't have a dispenser light. Other than that works as it should makes hot and cold good tasting water.

leaking from the water inlet from the post-filtering line into the filtered water container. This location is located on the very TOP of the unit. The leaking water wetted all electrical lines & connections. After I fixed the busting line, the water outlet line from the water filter busted too. I was able to fix it. Now it working ok. Instead of returning it, I decided to to keep it to see how much luck I will have with this

This is 3rd one I’ve bought. 2nd to replace the first one which was very old and finally worn out…3rd one to put in my RV. Love that I can get both boiling hot water and ice cold water with just the push of the lever. Everyone should have one of these In their house. Don’t know how well The Filter works as we have a whole house filter, plus a reverse osmosis system before feeding into the machine, so don’t use the Filter in the dispenser.

We had this going for several months, then the condenser quit working so the water is not cooled. Contacted customer service twice via the e-mail address provided in the brochure and got no response either time. The only other option is to call a number in Korea that is 16 hours difference from ours. UPDATE: Finally found contact information here in the States and they were very helpful. They were able to verify my Amazon purchase was still under warranty and sent an entire new unit out right away. I'd give it five stars, but I'm still going to dock it one for how hard Amazon made it to get in contact.

This water dispenser arrived in great condition as expected. It was easy to install with the included fittings, and it works great after two weeks of use. The filtered water tastes good like my frig filtered water does. I like that the filter is inside the dispenser and not outside.