AGPtek_ Replacement Headset for AGPtek Call Center Dialpad Headset Telephone

Funciona perfecto con teléfonos Polycom

My work friends make fun of me for using this but I like working hands-free. It has cut out a few times but then reconnected, hence the four stars. Not the sturdiest but it's been fine.

This is actually my 2nd time buying this, an I've given up.alot of static or the other end heard echos

This review was made for a model purchased in March 2017:--------------------------------Pros: It kept my hands free for typing, the microphone stayed put, the plastic "arm" holding the microphone was bendable and very sturdy. I really liked that I could adjust it so easy and feel confident that it wouldn't slip out of position. Good quality audio from the earpiece speaker.Cons: It was a little pricey for my taste, the materials seemed like cheap quality, and it was bit uncomfortable to wear for a long time in my opinion.The earpiece made my ear sore after a few hours, it was just too small and thus rested against my ear awkwardly. It slid off my ear a lot, constantly had to readjust it.The metal headband was unmoldable and did not lay properly, it always felt like the headset would fall off. If I tried to tilt my head downward to look at the floor it would fall off.Something about the headset's voice recording is strange. I played back my calls from time to time and I could hear an echo and sometimes customers complain about it. Maybe the microphone was picking up the audio from the speaker or maybe I got a wonky headset, I never did figure out the problem or a solution...The cord was too short and stiff and could not be bent or manipulated in order to make it sit properly on the desk, this caused the "remote" on the cord to lay upside down! I even went as far as using a piece of tape to hold the cord in the proper position...--------------------------------[Edited] After leaving my two-star review because of these minor annoyances, customer support reached out to me and offered a full refund with no return required. They also thanked me for my review as it was useful for them to make updates to the headset. I adjusted my rating to 4 stars due to their great customer relations and reassurance that the model would be updated, l hope they solve those issues.

i can hear fine they can't hear me as well even with the volume turned up