TERA PUMP Chemical Resistant Fast Transfer 10 GPM Rotary-Action Drum Pump for 15 to 55 Gallon Drum Barrels for Water Based Solutions

This is the third one I’ve bought so I figured I should review it. I have 2 I use to transfer bulk LAS and one I use for used oil. They all work great and would recommend

WORKS WELL AND APPEARS TO BE DURABLE

Easy to assemble out of the box and works well. My original concerns that it might struggle to draw fluid from the bottom of the barrel were quickly abated - it pulls without priming and provides a full flow through the spout. Works great with herbicide and water-diluted fluids. The plastic threads took plumbers tape and sealed up clean without binding, just had to be careful to start them flush and avoid cross-threading.

The pump works well and doesn't leak water everywhere like the traditional pump I had before, however the handle broke off 3 months after installing. It broke when my 7 yo was using it. I can't image he was able to apply an inappropriate amount of force. Also, the black ring that threads into the bung is not a tight fit around the pipe that draws the water up. There is a bolt to tighten which will decrease the wiggle room, but in my experience using the pump is a 2 handle job. One hand on the top of the pump to prevent it from wobbling all over the place, and a second hand to crank. This is not too big of a deal, untill you need a third hand to hold a bucket up to the spigot... Luckily my setup doesn't usually require a 3rd hand.

The pump worked great until the part that turns the pump broke after about 10 minutes of turning the handle. I have been trying to get a replacement for about 3 weeks now with no luck. Seller says contact amazon. Then amazon says contact the seller. Who is taking responsibility here?