Does a phone in a case fit in the mount or do you first have to remove it from the case?

Hi, My phone is 4 1/4 " wide without the case and it fits fine. If you have a phone wider or bulkier than that, the holder probably won't work on your phone.But, as far as a phone holder, it's excellent. I have this phone holder on my Harley Road King and the phone is as stable as can be-really great. Bob

How do I order a replacement part? The stretchy rubber part broke.

I bought in Aug 2020. I put my phone on maybe once or twice a week. The first band broke yesterday. Bummed. Now i have to spend another 8 bucks for replacement bands. If this was brick and mortar i would get refund.

Will this fit 1.5”handlebars

Yes, it will fit 1.5” handlebars

Is rotation of phone to its horizontal position possible? (Shown being held only in the vertical position, but does the holder allow side rotation?)

Yes. The clips on the sides seem to hold it very securely, and may even be better in the horizontal position. The ONLY issue is that I cannot get all four corners of the band around all four corners of the phone because I have a case on it to protect it more from the weather. That being said, I put my phone, with the case, in the mount and jerked it around very hard and the phone didn't move a bit. I am not worried at all about putting it on the motorcycle.

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Description

🚴‍♂️ Ride Smart, Stay Connected, Look Ahead!

FULL PHONE ACCESS - Use your screen, buttons, and headphone jack without unmounting—stay connected and safe on the move.
EXTREME SECURITY GRIP - Rubberized clip plus silicone bands lock your phone tight—even with bulky cases—so you never miss a beat.
TOOL FREE INSTALLATION - Quick, hassle-free setup means you’re ready to roll in seconds—no extra gear needed.
UNIVERSAL COMPATIBILITY - Fits any phone up to 3.7" wide and all tubular handlebars from 0.2" to 1.6" diameter—one mount rules them all.
360 ADJUSTABLE ROTATION - Customize your phone’s angle effortlessly for optimal visibility and hands-free control on every ride.

This universal bike and motorcycle phone mount securely holds any smartphone up to 3.7" wide on tubular handlebars ranging from 0.2" to 1.6" diameter. Featuring 360° rotation, shock-absorbing silicone grips, and full phone access, it ensures maximum safety and convenience without tools or complicated setup—perfect for all your outdoor adventures.

Specifications

Item Weight	0.64 Grams
Item Dimensions	3.93 x 2.27 x 4.8 inches
Material Type	Impact Resistant Plastic, Metal, Silicone, Aluminum
Color	Impact Resistant Plastic
Weight Capacity Maximum	11 Ounces
Additional Features	Super durable and secure, 360° rotation and tilt, Universal for all phones and handlebars, Works with bulky cases
Compatible with Vehicle Type	Motorcycle, Automobile, ATV, Bicycle
Water Resistance Level	Water Resistant
Compatible Phone Models	including iPhone 14, 13 Pro, Xr, SE & Plus/Max models, ALL PHONE MODELS (even in cases), Samsung Galaxy & Note Series, Google Pixel, LG, Lenovo, Motorola
Mounting Type	All tubular handlebars (0.2 to 1.6 IN diameter)
Compatible Devices	Smartphones

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