why does the sound consistently not work even after adjusting the volume in the app and on my phone?

I would try removing the device and reconnecting it, or going to hatch for more trouble shooting recommendations

Will it completely work with a Bluetooth connection to my phone and cellular data?

This is the wifi one. The Bluetooth option isn't the "plus" and it also doesn't work when power goes out

I want to add a device to my current membership/subscription. can i use one membership for two devices or do i have to pay for two memberships?

Pay? What subscription are you referring to? I have 3 hatches all under one account, I don’t pay for anything.

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Hatch Rest+ 2nd Gen Sound Machine, Night Light & Audio Monitor

Product ID: 326563251

Details

Brand
Hatch Baby
Color
White
Item Weight
1.1 pounds
Material
Plastic
Power Source
Corded

🌙adjustable night light glow

📱Wi-Fi enabled 2-way audio monitor

🔊6 soothing sound options

Description

🌟 Elevate bedtime routines with Hatch Rest+ — where smart sleep meets style!

STAY CONNECTED - Built-in two-way audio monitor lets you check in and talk to your child remotely for peace of mind.
GENTLE NIGHT GLOW - Customizable night light eases midnight feedings and soothes fears of the dark.
SMART TIME TO RISE - Set a visual and audio cue that teaches toddlers when it’s time to wake up—goodbye early risers!
DREAMLAND SOUNDSCAPE - Choose from white noise, rain, wind, and more to lull your little one into peaceful sleep.
SLEEK COMPACT DESIGN - Modern, minimalist white finish fits seamlessly into any nursery or bedroom décor.

The Hatch Rest+ 1st Gen is a multifunctional baby sound machine and night light designed to improve toddler sleep habits. Featuring customizable white noise and nature sounds, an adjustable night light, a time-to-rise training feature, and a built-in two-way audio monitor, it offers parents a smart, stylish solution to nighttime parenting challenges. Compact and easy to use, it supports peaceful sleep and early wake-up training with a modern aesthetic.

Specifications

ASIN	B08YS6S66Z
Additional Features	Portable
Age Range Description	Baby to Kid
Base Material	Plastic
Best Sellers Rank	#13,858 in Baby ( See Top 100 in Baby ) #179 in Nursery Night Lights
Brand Name	Hatch Baby
Bulb Base	Wedge
Bulb Shape Size	54SMD
Color	White
Connectivity Protocol	Wi-Fi
Connectivity Technology	Wi-Fi
Control Method	Remote
Controller Type	Amazon Alexa
Customer Reviews	4.2 out of 5 stars 3,011 Reviews
Finish Type	Lacquered
Finish Types	Lacquered
Included Components	Battery
Indoor Outdoor Usage	Indoor
Installation Type	Countertop
Is Waterproof	False
Item Dimensions D x W x H	5.04"D x 5.04"W x 6.82"H
Item Weight	1.2 pounds
Lamp Type	Night Light
Light Source Type	LED
Lighting Method	Adjustable
Manufacturer	Hatch Baby
Manufacturer Warranty Description	1-year manufacturer warranty.
Material Type	Plastic
Model Number	HBR4600
Mounting Type	Tabletop
Number of Items	1
Number of Light Sources	1
Number of Pieces	1
Power Source	Rechargeable Battery
Product Dimensions	5.04"D x 5.04"W x 6.82"H
Recommended Uses For Product	Night Light
Room Type	Kids Room
Shade Color	White
Shade Height	22.86 centimeters
Shade Material	Plastic
Shape	Rectangular or Square
Specific Uses For Product	Reading, Sleep Aid
Style Name	2nd Gen (with Charging Base)
Switch Type	Touch
UPC	852852007658
Unit Count	1 Count
Voltage	220 volts
Water Resistance Level	Not Water Resistant
Wattage	40 watts

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Smooth transaction and product arrived in perfect condition.

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