Question 1

I bought this strip light and connecting terminals by clicking the recommendation below the picture, but the terminals do not seem to work?

Accepted Answer

Hi, the connecting terminal currently sold in the store is 8mm wide and the width of this CCT tunable COB strip light is 10mm, so the connecting terminal cannot be used for this CCT tunable COB strip light. If you need to connect multiple CCT tunable COB strip lights, you can weld them together. Fortunately, we will release the 10mm wide connection terminal at the end of this September. In addition, the recommended combination purchase link at the bottom of the product images is an official recommendation by Amazon and not a marketing tool made by our store, and we cannot change it. If you ordered this connection terminal by mistake, you can return it to Amazon. If you have more questions, please feel free to contact us via email: pautix_service@hotmail.com.

Question 2

I see it is 640leds/m ... is that an alterating 320 warm and 320 cool?  i am thinking if i run pure 2700 or 6500, will there be gaps?

Accepted Answer

Hi Kenneth，
640 LEDs/m means 320 leds/2700K +320 leds/6500K.
If you run pure 2700 or 6500,almost there is no gap with single color(2700k or 6500k)
Any questions,contact us via: pautix_service@hotmail.com

Question 3

I need to extend the cable from the power supply to the dimmer for the cct strip.  is there an extension cable available about 15ft?

Accepted Answer

Hi, I am sorry that PAUTIX does not provide power extension cords for sale, but you can search for power extension cords on Amazon and buy them. Please note that the power interface specification is 5.5mm*2.1mm. For more questions, please feel free to contact us at this address: pautix_service@hotmail.com.

Question 4

do you offer a splitter?

Accepted Answer

Hi, I'm sorry the 4-pin splitter for the PAUTIX CCT COB strip will be released on February 15th. At that time, you can click this link to order: https://www.amazon.com/dp/B09PFYKKG8. If you have more questions, please feel free to contact us at this address: pautix_service@hotmail.com.

ASIN	B08QMH7R3P
Additional Features	2700K-6500K CCT Tunable,UL-Listed,CRI 90+,Lifespan＞65000H,6 Years Warranty, Dimmable, Energy Efficient, Linkable, Remote Controlled
Best Sellers Rank	#11,772 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #119 in LED Strip Lights
Brand Name	PAUTIX
Color	Warm White
Color Temperature	2700 Kelvin
Connectivity Protocol	RF
Control Method	Remote
Controller Type	Button Control, Remote Control
Customer Reviews	4.5 4.5 out of 5 stars (102)
Form Factor	Strip Lights
Included Components	24v power supply, cob led strip light, controller, rf remote, user manual
Indoor Outdoor Usage	Indoor
Ingress Protection Code Rating	IP30
Item Length	9.84 feet
Light Color	Warm,White
Light Source Type	COB LED
Manufacturer	PAUTIX
Manufacturer Part Number	0202004
Manufacturer Warranty Description	6 years warranty.
Material Type	Metal, Vinyl
Model Number	0202004
Number of Items	1
Number of Light Sources	1920
Occasion	Christmas, Halloween, Thanksgiving
Power Source	Corded Electric
Product Style	Modern
Seasons	All Seasons
Theme	Bedroom, Cabinets, Ceiling, Christmas, Halloween, Kitchen, Thanksgiving
UPC	770773813762
Unit Count	1 Count
Voltage	24 volts_of_direct_current
Water Resistance Level	Not Water Resistant
Wattage	24 watts
White Brightness	3500 lumens
hanging_pattern_layout	Linear

PAUTIX COB LED Strip Light White CCT Tunable, Super Bright Dimmable 2700K-6500K All in One UL-Listed LED Tape Light, for Under Cabinet Bedroom Kitchen Shelf Mirror DIY Lighting, 9.84ft

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