Narwal Mop Robot Vacuum with Self-Cleaning Station, LiDAR Navigation, Carpet Detection - For Hard Floors and Pet Hair

Note- the scanning function on the app to add the robot to the app does not appear to work and the product comes with a preface warning letting the consumer know the engineers are working on this. Ideal would be to just fix the issue versus continue to market it, but other than that initial frustration, we love our robot!Other side note, I could not get the app to allow the robot to connect to our wi-fi until my husband updated our router, so if you're having issues, try updating your router. If you didn't notice when buying, the robot will not connect to 5G so you may have to switch a setting on your router. We do have 5G and did not switch any settings, just updated our router and it worked for my husband's phone.Other than those 2 pieces, the robot functions awesomely! We have 2 dogs and 2 small children so our floors are constantly filled with hair or crumbs or both. I was so sick of swiffering our floors 10 times a day. We have all hardwood floors on our main floor and in all bedrooms which are beautiful, but they show everything on them so we are obsessed with keeping them clean with kids crawling on them. We've had a both an Iroomba and a Neato vacuum in the past, both which worked well, until they didn't anymore. After letting those vacuum, we still had dried mud pawprints on the floor. We also ran into issues with the spinning brushes getting tangled in hair or string. With this robot, we've used the pads for the mopping function, and do a quick sweep before it goes, and it makes the floors look incredible. I haven't used the solution yet as it doesn't come with it, and I am happy with just plain water and a few drops of lemon essential oil on the floor that it spreads out. My floors look and smell wonderful, you can schedule it to go when you want, and you don't have to mess with any nasty dirty mops! It's super quiet, looks really cool in our white kitchen, and our dogs barely even notice it.I was very nervous to spend this much money on yet another robot that will eventually stop working, but so far I'm really happy with our purchase! We had a new cleaning crew come to our house last week and while they did a great job, my husband's one complaint is the floors were still dirty in spots, so I pulled the trigger on this purchase and am so happy I did! I'll come back and update after we have it for longer but hopefully it continues to lessen my workload! :)

It’s been 3 years now!In comparison to many other vacuum robots I’d consider this pretty low quality and you’re paying for just a luxury name.It never really made my floors feel that much cleaner honestly. Hair/dirt that was suppose to be vacuumed up into the robot would just get bundled up and left somewhere on the floor or caught on things. What was picked up was a ton of dust which was difficult to fully clean out of the robot. I ended up having to vacuum the inside of the collection box open and having to wash it a lot too.My BIGGEST issue however was that my wifi went out one day and when I tried to get my robot connected again it just wouldn’t work.. I then deleted the map of my house cause I figured I could do just a new one and took it off my wifi. Which was a big mistake. It never connected to wifi again. No matter what I did, it just didn’t work.And because it was such a hassle for such little return I decided whatever and got a different brand.My new robot empties itself into a bag and doesn’t mix the water with the soap until the robot is mopping. (Meanwhile with a narwal you had to mix the soap with the water and if it stayed for too long the soapy water would become disgusting, I did use the narwal brand soap sheets)Anyways I definitely wouldn’t recommend this to anyone. There are soooo many better options out there than this. Ones that will empty themselves, make soapy water when it needs it, has a better app, has better mapping and at the same price. I can’t see why anyone would love this narwal after the honeymoon phase is over. Now I just have some big junk that feels too expensive to just throw away…

It's absolutely AMAZING; as a mop. As a vacuum, the tiny collection chamber fills up FAST, and I've been spoiled by my Roomba i7, so I really can't recommend this product for it's vacuuming abilities at all, when there are FAR better, and cheaper, options.It's quite quiet, but where it really shines (pun intended) is as a mop. I work outside, and tend to track in a lot of red Georgia clay, the bane to every glorified swiffer-style robotic "mop". I have a Braava m6, and I use it AFTER the Narwal, mainly because I feel like I wasted my money on the Braava now that I have the Narwal, and just want to give it some sort of purpose in life.It really does scrub and cleans better than any robotic mop I've ever owned, including the discontinued iRobot "Scooba". It gets edges very well, but of course can't quite manage corners, but it's a small price to pay for a robot that ACTUALLY mops, getting messes that other robots just smear across the floor, and all you have to do is change out the water tanks and occasionally clean out the little tray it uses to clean itself! It even hops thresholds that frighten my poor Braava too much to cross. I can't recommend this robot enough. The app, though...The app is garbage, and will sometimes lose connection with the robot for no reason, and no amount of router fiddling, Narwal resetting, or app reinstalling will solve it. Just set the phone down, try again in 12 hours, and it will be connected again. When it does work, it allows you to customize zones, which means I can tell it to clean everything normally, but give the area in front of the door an extra scrubbing to deal with any mud I might have tracked in. The saving grace though, is that you don't NEED the app, it's more of an added layer of convenience.You can get the robot working away just fine using the buttons on the home station, and a few well placed magnetic strips. That's the only other "ding" I have against the Narwal, is there is no "lighthouse" or invisible barrier device that you can use. The only way to create "no go zones" without the app, is having to lay magnetic strips across your floor. I personally don't even notice them, but it's still a pretty inelegant solution. I will note that for the past 2 weeks, the app has been functioning just fine, so my bad experience may have been a glitch in the app that has since been fixed.Overall, it's really not a great vacuum, but it's far and away a GREAT mop, and for that, I can't recommend this enough, despite my quibbles.