ULTRAFINOGenuine Havana Retro Panama Straw Hat Classic Lightweight
T**S
Great hat, Terrible shipping & Handling.
This company makes quality hats. The hat is of excellent quality! The band is of perfect width, and the sizing is accurate. Order as if you were to wear a new era fitted baseball cap. The sizing is again very accurate. The color matches the photos. This is where the issue is. During shipping, my hat was exposed to moisture and heat. The box it was shipped in could have been better. It had a slit in the box. My hat arrived warped and even had a slight crack on the pinch of the hat. I fixed these issues of the warped shape using an iron and my hands to shape it to a more symmetrical shape. I then used adhesive strips underneath the crack and now it is unnoticeable. My hat now looks decent. But for $100 you would expect better care and packaging safety. Again the hat is of good quality, but the packaging I consider terrible. And during shipping it is exposed to horrible elements with lack of handling. I initially wanted to return the hat but by using How to videos and repair procedures I managed to make it work. I didn't want the trouble of having to return my hat and give UltraFino a nasty Review. They make good hats. I just wish they sold them at local Shopping malls and Department stores. If I could buy it in person I would. Never again will I purchase a straw hat online.
S**N
Fantastic Panama at an unbelievable price!
The Ultrafino exceeded my expectations!Just a fabulous Panama!I’ve owned various Panama’s some costing 5X what this hat costs but none were any better Size, weight , weave were just perfect!Plus a terrific buy at this price!Couldn’t be happier than with this fine Panama!
S**S
Beautiful hat; comfortable and stylish.
A very nice looking hat. I have many hats and this one is sure to make its way to the top of the list quickly.The hat is package very well. It is wrapped in plastic and on is sitting on a cardboard cutout with padding between the hat and cardboard to prevent damage, all of which are in a box that will make sure the hat reaches you without any dents.This is a high quality hat; I've worn this hat twice since ordering and both times, I received compliments on look and quality. I had it on for about 3 hours and felt quite comfortable on a really hot and humid day. It goes really well with summer button down shirts. With a little ocean breeze and a fine cigar, you would think you are in Havana. :-)The two most important things for me when it comes to hats is how comfortable it is and how it will look when you wear it. Hats are very difficult to purchase online because the two points mentioned earlier are not possible when looking at websites. So ordering hats in this way is somewhat of a gamble. For this, my advice is to 1) know your size and 2) know what style of hats fits your face. If a hat fits you well, it will most likely be comfortable.In short, I'm happy with the purchase and if you like panama hats, I'm sure you will be too. It's hard to find this sort of quality and look at the price offered here.
D**S
BUYER BEWARE! Cheaply made hat, Horrible Customer service!
I ordered this hat in May 2020 and followed sellers instructions on how to protect the hat before ever wearing it which was to purchase Paul Lashton Premium Repellent and I coated the hat with the repellent based on the instructions.After about a month I noticed the hat started to discolor and there were marks all through the hat. I reached out to seller and this is their response:Thank you for contacting Ultrafino.com . Has been it exposed to the sun too much? If there is anything else I can help you with, please let me know.Shouldn't matter after a month whether you wore it out each day in the sun, the hat should not discolor especially when you follow their care instructions. I mean isn't that why you buy a hat in the first place to keep the sun off your head?They then said this: It could also be it got exposed to water or sweat. . But I thought if you follow their instructions on using the premium repellent that they don't give you, you have to pay separate for this shouldn't matter, again what a poor response.I went back and forth with them on this so they decided to try and get me to buy their cleaning kit, here was the response: You might want to remove it with our cleaning foam. Click here to see our cleaning kit:https://www.amazon.com/Paul-Lashton-Cleaning-Microfiber-Horsehair/dp/B07ZTW3RZ2If there is anything else I can help you with, please let me know.Again poor response, so after going back and forth with them they decided to send me a bottle of Paul Lashton Premium Hat Cleaner for free. I tried to clean the hat and it basically did nothing. Oh and they also tried to get me to buy sweat guards in the process but why would I need sweat guards if the Premium Repellent did its job?After all that back and forth, following their specific instructions and still not working I asked for an exchange or refund and this is what they tell me:Thank you for contacting Ultrafino.com .Unfortunately, our system is unable to process an exchange at this time since the order is over the 30 days return policy.If there is anything else I can help you with, please let me know.I recommend that no one buy a hat from this seller because obviously they don't care about taking care of their customers because if they did after following all their instructions and not to mention all the frustration they would at least offer an exchange but NO they state its after their 30 day return policy which is a load of crap! I am not asking to return it because i didn't like the hat but because there is no way after a month the hat should look like it does.The third pic I included is how the hat looked when i first received it and as you can see in my pics looks like a completely different hat.The only reason I posted this review is because I want to save someone else money and the headache if they order this hat. Also Ultrafino is not going to do anything for me but they can read this review because it is 100% the truth and the responses I included from them were copied and pasted directly from the emails they sent to me. But they are just trying to sell products not make customers happy so I'm sure this review isn't going to do anything, just hope I can save another buyer.What a crappy product and horrible seller!
J**S
Buy It!
Size and color was accurate.Lightweight and fashionable.Can’t go wrong
D**N
Excellent!
It is the greatest product made with grass.
A**N
Hats not by actual size like requested.
It is nice, but I expensive for what received. I liked this style and did not see another quite like it, I assumed since asked for a hat size was a real hat made at a haberdashery for the client. It is labeled just “large” the band inside feels cheap, I have seen the same quality, just narrower brim, at Kohls for $80 less. I feel they tried to exude luxury via the asking for a size and the price. I like it, I hope it hold up but expensive.
J**N
Great
Excellent product , extremely well priced.
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