Big Ass Fans – Haiku L, Smart Ceiling Fan – Energy Efficient Cooling for Home, Bedroom, Office, Living Space, and More – 16 Lighting Settings with 7 Speed Settings – 52” - Black

Our old ceiling fan’s motor bit the dust so we were due for a new one. After looking around, I found the Haiku L. It was awesome looking and had so many features so I was sold. Next step was installation. I have so little DIY home install experience, but I thought I would give it a shot before hiring an electrician. To my surprise, I was able to pull it off solo! The haiku was super easy to install, with the only difficult part really being the wiring. For 90% of people it’s going to be a real easy: match white to white, black to black, ground to ground and you are good! My particular wiring was a bit more confusing due to being wiring in series with another light junction. I ended up needing to call and electrician, but we was able to guide me through my wiring setup over the phone!! He was such an allstar (Revolt Electric in Seattle if you are local). I half expected the house to light on fire after flicking back on my breaker post wiring.. but instead it all worked! The fan is beautiful, effective, and whisper quiet. A few other reviews complained about a dull electric hiss sound coming from the controller and I was prepared to hear something like that. But I don’t hear it at all. I can only hear the air moving! It’s crazy. Maybe I got a lucky unit, or maybe the other users don’t have a good enough ground connection or something.

Yes it’s expensive but it’s worth it in my opinion. It was fairly easy to install for someone who’s handy. The wire connectors were a bit difficult to get situated in the cover but I eventually got it. I live that you can control it with your phone and voice. I have it set up with homebridge so it’s always available with a swipe down on the control center (iOS). The remote is improved over previous versions and works at more angles. I wish they made a WiFi or RF remote so guests can control it. For now I’m using Philips hue dimmer remotes to control them with HomeKit. It looks great unlike the clunky fans sold elsewhere. They’re super energy efficient and quiet. Just wish they were cheaper so I could buy more.

I can't believe what I've been missing with a good ceiling fan. It's pretty pricey, but you get what you pay for. Integrated LED (on an aside, don't change out the LED cover to the smoke one--it's way too dim and makes the color of the light seem... dirty? And to change it back it requires you taking apart the fan... though with the normal lens cover, it definitely can get bright on the higher levels), wifi, scheduling, Amazon Echo support, integration with Ecobee/Nest thermostats... the features go on and on. I'm finding myself controlling this almost entirely with my voice through Alexa. It's motor is completely silent, but you do hear the air moving on the higher speeds. I had some excess air noise, and Haiku was excellent about sending a replacement. What's great about Amazon's package is that it already includes the wifi adapter (I don't think it comes with it if you get it directly from Haiku, but I could be wrong), so it's already app-ready. Also purchased a wall control unit directly from Haiku, but I'm not finding it super useful except for having light/fan control on the wall. But once I get a better schedule configured, I think having the presence detection will be a cool feature. I would have more in my house if I had existing fans to replace. Unfortunately, until I put the money down to run electric to my various ceilings, I'm going to continue just rocking my awesome bedroom fan.

UPDATED: Purchased April 2019, update April 2021... OVERALL: 1.0 stars (updated) 1. $1 remote is getting flaky... Buttons need to be pressed multiple times to get them to function. For a now $750 fan, they could at least provide a better designed remote that's reliable over time. 2. I was about to rip the fan down, but decided to dig into what is making the noise. As you can see, the $0.50 injection molded parts are the culprits. They fit too closely and cause "ticking" noises every rotation. At first it was the bottom ring, then the top rings. While the ticking has gone away, the rings are there for a purpose. They help reduce the now, annoying whirling noise of the motor/bearings. Instead of putting Band-Aids on the gushing noise problem, why don't you have your engineers solve the problem at the source. This is noise reduction 101 guys. But, then you guys could just send a small roll of masking tape and ask the customer to do what I did to fix your problem. 3. Will be moving to a new house later this year... Can't wait to rip this fan off the ceiling and inspect the rings for flatness and roundness (surface plate, indicators, snap gauges). I doubt either will portray high quality injection molding qualities. Then it's Dremel time to relieve the "issues" create by the Haiku engineers. The new home of this fan will be in my new shop where a noisy fan won't be an issue. But, damn will my shop look great with a Haiku fan! 4. And, it blows my mind that this fan has increased in price over $150 since I bought it. In no way is this fan worth it. And, mind you... I have never been contacted by Haiku to address this issue. Good luck with their market hyped products. I will never buy another one of their products, and you likely shouldn't either unless you like annoying noises. ******************************************* (prior review) Yeah, sure it looks pretty, get over it! But, let's talk the facts about operation of a $500+ fan after using it for over a year. I wanted a fan for the bedroom that was quiet. Thought a DC motor fan would be a good way to go. 1. The remote is too small, gets lost easy and is really cheap looking and feeling. It's still working, but my initial doubts are still there whether it would last. 2. For the life of me, I cannot get the clicking sound to go away. I have moved the shroud to multiple positions without any success. I have tried reassembly of the blades - cheating their positions radially inward and outward based on the clearances. No luck again. There is a fit issue between the top shroud parts that causes them to become misaligned over days that then causes a once per rotation clicking noise. I now will never buy another fan made mostly with plastic parts for the covers and blades. The tolerances for plastics should be much better than for sheet metal, but I think they closed the gaps up to make it look prettier. And, thus you get fit issues. 3. When not clicking, there is a whirling noise form the motor on the lowest setting. Again, horrible while sleeping. This noise is coming from the motor. I don't get how this is allowable from a product development standpoint. The DC motors that I design into robotic products don't make this much noise, even with gearboxes! 4. I will give kudos for the assembly instructions and ease by which the assembly can be done. DFA is A+. SUMMARY: This fan is a waste of money if you want a quiet fan. It's only acceptable for a room where ambient noise is constantly present. It does a good job with the moving of air minus the serious noise issue that you have when trying to sleep. I finally got sick of the sound and moved it to the spare bedroom/office now due to COVID. I thought about diving into the fan to find the root cause, but it's such a pain to be standing on a bed with your head between the blades.

UPDATE: 5/16/2018 First off, let me state that I never got the L Series fan. Instead I ordered an H Series fan directly from Haiku which is great, although I didn't get the optional light kit which is standard with the L Series. Overall, it's the same functionality as the L Series except that the H Series is considered an upgrade due to the blade material and the color options. After seeing the components which make up the H Series and comparing to the L Series, there are more similarities between the two than they are differences. After experiencing my Haiku fan for a year, I recently purchased 2 more. These fans are solid and don't wobble at high speeds like other fans do. You can crank this puppy up and feel like you're in a wind storm and yet the fan will not wobble which I love. Another really nice aspect of the Haiku fan is the integration with the Nest thermostat. The fan and thermostat will work in conjunction with one another and adjust the use of the HVAC system by increasing the fan speed to maintain the desired temperature. This feature alone will save you money in the long run and will reduce the overall cost of ownership. I am not familiar with other ceiling fans which have this capability. The fan has a lot of other nice capabilities that others have mentioned in their reviews, but by far I like the way the Haiku fan integrates into my smarthome system and interoperates with Alexa and my thermostat. Mine has been up and going for almost a year now and I can't think of any issues that I have experienced since installing. One last item - it's an awesome looking fan once it's mounted. ========================================================================================================= Update July 7, 2017: Unfortunately I have decided to return the fan as I just don't believe that this version of the fan is worth the cost for many of the reasons that I pointed out, but primarily due to my concerns of the materials used in this version of the fan. I may be totally off base so please don't base your decision to purchase or not on my incomplete experience. It may be a great fan, but the cost barrier is hard for me to overcome. I personally believe that Haiku could have done a better job in the durability of certain fan components. If for no other reason than perception to overcome the price shock. Much of the hype on the Haiku website and in reviews outside of Amazon appear to be referring to upscale versions of this fan such as the H series. ========================================================================================================= Initial review: I am probably being somewhat unfair writing a review before even installing and trying the product, so I will preface my review by saying that it is based on initial impressions only as I sit here and ponder if I should pack it back up and return it or if I should give it a chance by going ahead and installing knowing that there is a strong possibility that I will be disassembling and returning. My first observation as I unpacked the fan is that the materials used in the L-series fans are OK, but not at all impressive especially given the cost. I don't see any craftsmanship here as it's all appears to be nothing more than injected plastic except for the motor, downrod and some miscellaneous small parts. While the plastic fan blades appear durable enough, the housing and casing not so much. After installing and looking at it from a distance, this could end up being a don't care for most people including myself. However, as I look at my $700+ order (the non-white/black blade option was an additional $75 to the base $600 and then taxes adds additional cost) still in its box I just don't see the cost benefit. I really agonized over this order given the cost of the fan. Yes, it's a great concept that no one else to my knowledge has yet exploited. However, is it really worth the cost? Especially for this plastic version of the fan. Based on the photos that I have seen on the Haiku website, it is an attractive fan, but then are so many other fans available at half or less the cost and quite frankly appear to be made of better materials. I did have a lot of questions and did review all the material available on the Haiku website and even contacted the manufacture and got a lot of questions answered and misinformation from other reviews cleared up. I will mention that I never got responses to 2 e-mails I had previously sent before contacting Haiku directly, but was finally able to get some questions answered via Haiku's online chat. Not getting any response to your e-mails concerning a potential high-cost purchase makes you wonder in the back of your head what the communication quality will be with the manufacture once you make a purchase. My online chat with Haiku did clear up most of my questions. However, not all of my questions were answered satisfactorily. BTW - there seems to be a bit of confusion in some of the reviews of the cost difference of the fans on Amazon vs. the Haiku website and the wifi module being included or not. The fans on Amazon are $50 more than the Haiku website, but that is because the Amazon version comes with the wifi module while the version on the Haiku website does not. The wifi module is required if you want to integrate the fan into your smart home or Alexa or control using your phone. The base cost of the L-series fan on the Haiku site is $550 vs $600 on Amazon. To get the wifi module directly from Haiku is an additional $50, not $150 like some have stated in their reviews. I believe the reason for the confusion is that Haiku doesn't advertise the wifi modules on their website. Instead they only advertise the wall control unit which is needed if you want the SenseMe capability. If you order the wall control from the Haiku site, they also include the wifi module which is required for the wall control to communicate with the fan. Why Haiku doesn't advertise the wifi module on their website, I don't know but it does add to the confusion that potential buyers have. However, I was told that Haiku would sell the wifi module, instead of having to purchase the wall control if you requested. I was also told that the different blade color options available on Amazon were also available on request from Haiku directly for the same cost as advertised on Amazon. Only the black and white options are advertised on the Haiku site. I was actually going to order one of the H Series fans from the Haiku site one weekend, but their online ordering system seemed to be having a problem when I attempted to execute my order. While I did receive an e-mail a day or two later that Haiku was aware of the issue and invited me to complete my order by giving them a call - I didn't. Again, due to the high cost of the fan plus the fact that I need at least 3 fans so I put off ordering and did further investigation. Although I never came to a conclusion that the capabilities and the attractiveness of the Haiku fans justified their cost, I did finally decide to push forward and try one of the lower cost L-series fans off of Amazon. I decided to order from Amazon since I thought that it would be easier to return the fan to Amazon than Haiku should the fan fall short of my expectations. My direct communication with Haiku thus far falls short of my overall expectations. Another thing to mention is that the warranty is only a year on certain aspects of the fan, only the motor has a lifetime warranty which is pretty common with most fans. When I asked Haiku about this, I was told anything that was going to happen should occur within one year. While that may indeed be the case, one would think that the manufacture should then be willing to give customers a stronger warranty if the historical trouble data shows that the vast majority of product issues manifest themselves within a year.

This is my second Haiku fan, and I really like them both. This particular fan is white and it looks fantastic and is (usually) super quiet. Now for the bad stuff... I can't get over how such a beautifully designed fan could have such a disgusting smudge of a logo in such a visible location. For those that aren't aware, it's sort of a triangle shape with a donkey in the middle. For a fan named Haiku, it's a fairly simple minded logo. I understand the desire to put a logo on the fan from a branding and marketing perspective, but it's in a very prominent location and really just looks like a giant gray smudge from a distance. I can't help thinking that the person that designed the beautiful fan could have been consulted on the size and placement of the logo. Surely they'd have a better sense of taste than the person that just slapped it on the side of the fan? I couldn't stand laying in bed and staring up at it, so I eventually took some acetone and *carefully* wiped it off. It left the surface a little rough, but I can't tell from a distance and I no longer need to see the gray smudge. Next, for the price, it would have been nice if it included a wall switch or at least a mounting bracket for the remote that could be installed on top of the switch. Instead, I had to pay another $100 to get the wall mounted switch. And even then, the optional wall mounted switch isn't wonderful. I'm beginning to learn where to find the light and fan buttons on the face of the switch, but it would be nice if I could find it by feel a little easier in the dark. My fan has started making a very faint high pitched noise when operating at lower speeds. I'm not sure what it is and I'm pretty sure I can live with it, but I hope it doesn't get worse over time. It was also making a clicking noise the other day. The sound would go away if I placed my hand on the light and slightly stabilized the fan, so I'm assuming it was just wobbling a little and causing the plastic bits to squeak. (like a dashboard squeak in a car) Finally, the color and intensity of the light isn't wonderful, but I suppose that's more of an issue with LED lights in general. To my eye, it has a slightly green cast and the fixture is pretty small, so it ends up looking fairly harsh in my bedroom. I can live with it, but it would be nice if the surface area of the lighting fixture was larger or they used some other means to provide softer, more pleasing light. Having said all that, you might think I hate it, but I actually really like it despite my complaints. It looks beautiful and moves a great amount of air without being excessively noisy. Hopefully the fine folks over at Haiku / Big Ass Fans will take the feedback and continue to refine an otherwise wonderful product.

I've had two of these installed now for a few months, and there are some definite pros and cons (which I consider to be inherent design flaws). Pros: - These babies move some air! If you want to cool off a room, they will work much better than any traditional ceiling fan. - Extremely quiet. - The mobile app is great. Cons: - IR remote. This is just bad design. You cannot operate the fan/light while the remote is in the caddy mounted on the wall because of the use of IR. Even my cheap Hunter fans from Home Depot use RF to avoid this pitfall. This one is just unforgivable to me at this extremely high price point. - Because of the IR remote, you either use the mobile app or have to take the remote out of the caddy and point it at the fan. - Sure, it has 7 speeds. Unfortunately, the lowest setting is still pushing about the same amount of air as a traditional ceiling fan on medium or medium-high. If you just want a gentle breeze, it's not possible with this fan. I consider this another design flaw. Overall, I wouldn't purchase these again. I'd never recommend a fan with an IR wireless remote, because it removes its use as a wall switch. At this price point and with the company's stellar reputation, I expected better.

A very nice fan. High quality materials and well constructed/designed. It's extremely quiet, I cannot even hear the motor run at all - completely silent! Fan blades are glossy white plastic as are the covers for the motor; these do not look cheap at all, in fact, exactly the opposite. Installation took me about an hour but I wasn't in a real hurry so probably could have done it faster. The instructions are clear, easy to follow and walk you right through it. Absolutely no problems in this area. Control of the fan is only with the included remote or through the smartphone app (you can also order a wall remote if you wish. Some things to note: 1. There is a ring of blue LEDs around the top that light up whenever you change the speed, turn it on or off, etc. The number of LEDs that are on indicates the speed so 3 LEDs on means you are at speed 3. These only stay on for a few seconds when you change the speed and then go out. This is really a pretty nice feature and is a quick way to see what speed you are at but if you don't like it, you can disable them with the smartphone app. 2. Each time you press a button on the remote, the fan beeps. This can be annoying and really freaked out my dogs; good news is you can also turn the beep off with the smartphone app. 3. The smartphone app works pretty well and covers all of the features/settings of the fan. Seems to be well designed and haven't noticed any issues with it. 4. Took a few times to get the wifi connection on the fan configured. This works in similar fashion to other smart home devices I have run across. First you launch the app and then look for the fan. You then connect to the fan directly via the wifi connection between your phone and the fan. From there you will select your home network and put in the network password. Once I did this, the app came back after 45 seconds or so and said everything was successful but I could not actually connect to the fan with the app over the network. A few resets and restarts later I gave up and called technical support. They answered immediately and after describing the problem suggested that I reset my WiFi router. Once I did this, the fan was visible on the network and prompted me to do a firmware upgrade. I proceeded with this and after a number of minutes the app came back and said the update completed with some problems (and no other information). At this point I could not see the fan on the network anymore so I once again reset my router and it appeared. Everything is working great at this point. I was also able to install the app on a second android phone and it found the fan and worked immediately. 4. The fan can be reversed if desired very easily through the smartphone app or with the remote control (using a convoluted series of button presses). You won't remember the button press sequence and will have to look it up every time; perhaps they should give you a sticker for the back of the remote that has these button sequences defined for easy reference. The manufacturer however recommends you don't reverse the fan at all and simply lower the speed instead. 5. The whoosh feature is pretty neat. This varies the speed of the fan between the speed you have it set on and lower speeds with the idea being that it simulates natural breezes. Tried it out for a while and seemed to work well. Despite the few hiccups getting the WiFi working, overall I am very impressed so far and would not hesitate to buy this fan again. Highly recommended and you will not be disappointed.