No, they are not authentic MUJI pens. If you want authentic ones instead, go to http://www.muji.us/store/stationery/pen-pencils/capped-gel-ink.html and purchase them directly from the MUJI store. You can tell they're not authentic by the labels. The authentic MUJI pens have a pink section and have a lot more Japanese writing. These labels are plain tan and only state "MUJI" in the Japanese characters.

0.5mm Is better or 0.38mm?

I only have 0.38mm. I don't know 0.5mm is better than 0.38mm, this is totally up to your taste.If you like thinner line, I will recommend you 0.38mm.

Why is the label not the same on the pen as the one shown in the picture?

Not sure what kind of labels you saw on the pens you have, but Muji have been start using some kind of new label several months ago.

Mine came loose in a mailing envelope with writing all over it. Is this normal? So much for it being part of a gift.

No. It came in proper packaging. Seems like an anomaly. I would return it and re-order.

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MUJI Gel Ink Ballpoint Pens 0.38mm 9-colors Pack by Office 4 All

Product ID: 267798829

Details

Age range (description)
All Age Ranges
Brand
Office 4 All
Colour
Yellow Orange
Ink colour
Multicolor
Writing instrument form
Ballpoint Pen

🌈9 vibrant colors

🖊️0.38mm ultra-fine tip

🇯🇵Premium Japanese quality

Description

🖋️ Elevate your notes, color your success.

CRAFTED IN JAPAN - Trust in MUJI’s renowned craftsmanship for consistent ink flow and durability that stands out in any office.
COLOR YOUR CREATIVITY - A curated palette of 9 vivid colors lets you organize, highlight, and personalize your work with flair.
SLEEK RETRACTABLE DESIGN - Enjoy smooth, hassle-free writing with a retractable mechanism that’s as stylish as it is practical.
LIGHTWEIGHT COMFORTABLE - At just 45g, these pens offer a balanced grip for extended writing sessions without fatigue.
PRECISION IN EVERY STROKE - Experience flawless writing with the ultra-fine 0.38mm gel ink tip, perfect for detailed notes and professional documents.

The MUJI Gel Ink Ballpoint Pens 0.38mm 9-colors Pack combines ultra-fine precision with a vibrant color range, all crafted with premium Japanese quality. Designed for professionals who demand clarity and style, this lightweight, retractable pen set enhances productivity and creativity in every stroke.

Specifications

ASIN	B00IQV4W2W
Additional Features	Pocket Clip
Age Range Description	All Age Ranges
Animal Theme	no animal theme
Best Sellers Rank	#118,676 in Office Products ( See Top 100 in Office Products ) #2,475 in Gel Ink Rollerball Pens
Body Shape	Round
Brand Name	Office 4 All
Closure Type	Retractable
Color	Yellow,Orange,Blue,Green,Red,Pink,Black
Customer Reviews	4.2 4.2 out of 5 stars (9)
Drill Point	Fine
Grip Type	Smooth
Hand Orientation	Ambidextrous
Ink Base	Water
Ink Color	Multicolor
Item Diameter	0.38 Millimeters
Item Dimensions	14.2 x 9.7 x 1 centimeters
Item Weight	45 g
Line Size	0.38 millimeters
Manufacturer	MUJI
Material Type	Plastic
Model Name	MUJI Gel
Model Number	BC29019
Recommended Uses For Product	Writing
Style	Gel
UPC	787463889693 796825086748 793187920185
Writing Instrument Form	Ballpoint Pen

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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