Where can I order a replacement canopy for this product

I have tried to order a replacement canopy for this product, and Step2's customer service and replacement parts section are totally inadequate. The company does not provide replacement parts for those things that obviously would eventually need to be replaced...i.e. the canopy for this playtime patio. The company puts out a good product but will lose customers if this situation is not corrected.

Can it be disassembled for storage?

As you assembled it, so can you disassemble it.. The canopy is no problem.. the base is screwed together, so that might be a bit more complicated.. Just keep everything together for the rebuild!!

How does it hold up in windy conditions?

It did perfectly fine with 30mph gusts. It didn't affect it at all. We had a 50-60mph gust too, but I took the top off just in case..its really easy to pop the top off.

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🏡 Elevate playtime with the ultimate all-in-one outdoor adventure zone!

ROOM TO ROAM - Generous interior and tall canopy create the ultimate social play hub for kids.
SPLASH PLAY - Sand and water area with accessories and lid invites sensory, hands-on exploration.
SUNSHINE READY - Open pavilion design ensures endless outdoor fun while staying cool and shaded.
MINI MASTERCHEF - Realistic kitchen grill with sink and swivel faucet sparks imaginative culinary adventures.
SNACK SOCIALIZE - Built-in snack table with dish set encourages shared moments and playtime bonding.

The STEP2 All Around Playtime Patio with Canopy Playhouse is a multi-colour, spacious outdoor playhouse designed for children aged 12 months to 6 years. Measuring 120.65 x 137.16 x 152.4 cm, it features a high canopy for sun protection, an interactive kitchen grill with sink and swivel faucet, a sand and water play area with accessories, and a snack table with a dish set. This pavilion-style playhouse encourages social, imaginative, and sensory play without the need for batteries.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

€ 1508.71

Duties & taxes incl.

Greecestore

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Product Dimensions	120.65 x 137.16 x 152.4 cm; 20.2 kg
Manufacturer recommended age	12 months - 6 years
Item model number	874100
Language:	English
Number of Game Players	More than one
Number of Puzzle Pieces	1
Assembly Required	Yes
Batteries Required?	No
Batteries Included?	No
Material Type(s)	Plastic
Remote Control Included?	No
Color	Multi-Colour
ASIN	B01K1J6Z94

STEP2 All Around Playtime Patio with Canopy Playhouse, Multi-Colour, 874100

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