Freesat Recordable 4K TV Box 1TB

This unit connects to a Satellite dish (traditional or broadband) and lets you record a programme and potentially watch or record something else at the same time (Requires 2 cables from the traditional dish - otherwise of course it's one thing at a time) I already have a TV that 'can' receive and record Freesat but when it's recording you are often unable to change to or watch another TV channel. I bought this so that recording could go on separately from the family 'channel hopping' around as usual. Compared to the TV the Box HD output quality is as good as the original programme on the TV and recordings don't show any quality loss. Signal quality levels reported from the dish were also fine and similar to those on the TV's own signal meter Audio output on HDMI or Optical can each be selected as Stereo or Surround (although the latter is only going to be noticed if a surround track is being broadcast Otherwise you just get Stereo but its all managed seamlessly and works well). The box remote has its own volume control which can get confusing if someone turned it right down - I just leave it on full volume and use the normal TV volume as everyone knows where that is The unit as delivered had 2 year old firmware and operation (while fully functional ) did seem a bit clunky/slow sometimes in the guides/menus. The Manual had nothng to say on updating this manually but I had connected it to a wired internet network connection, left it in standby overnight, and next day it had updated itself to the latest 2023 firmware. This may have included a few menu improvements but the main difference was there were now no unreasonable hesitations when moving around menus and functions. Timed recordings started and stopped as expected and where available captured both the surround and stereo tracks so you can (re)select what you want to listen to after the recording which is nice. SO generally this would be great for providing improved FreeSat 'box functionality to a TV that doesn't include it or (as in my case) to provide a 'child proof' stand alone free-satellite dish recording capability. With the latest firmware installed there is nothing to complain about and operation is easy and quality is great.

Fed up with paying nearly £80 a month to Sky, realising I rarely watch any of their own programmes, and wouldn’t really miss those that I do. Easy to install; unplug the Sky box and plug this one in. Follow basic instructions on screen and it’s done. Bewildering long list of programmes, but now set up so that it lists my favourites as priority. Little bit slower booting up than the Sky box was, but only by 30 seconds or so.

Fabulous, fabulous, fabulous. Don’t listen to the naysayers, this box is near perfect. Early adopters got the bugs which are now all sorted. It gave the best initial user experience out of all the boxes I’ve ever had including Sky, BT and Freeview. If some of you are still experiencing bugs then they must be associated with your individual box and you should arrange a replacement under the terms of the guarantee. Why move to Freesat? Well, in the STV area they recently rejigged the transmitter frequencies and despite three aerial visits by Freeview they were unable to facilitate a reliable signal. They would leave it working but in the days following all the HD channels would intermittently disappear and some SD channels occasionally got pixellated. Apparently it had to do with nearby wind turbine interference. Some pros of the box are that it is quiet, fast, has a quality remote which is responsive, is relatively cool running, has a small footprint and a good choice of energy management settings. Other reviewers have criticised the guide as being outdated but I love it because actions are clearly explained in logical steps. One reviewer complained about excessive clicks to delete a recording but I prefer that to the instant delete on Freeview - will likely lead to fewer mistakes. The only improvement which comes to mind is the registration process on the box to obtain a Freeview account. This is slightly confusing. A couple of subsidiary comments that may help. During setup I tested the record function but it wouldn’t let me record and view at the same time. I checked in settings and it declared only one cable despite my having fitted two. Examining the cables I saw one had got loose which I fixed and retested but still no joy. I fiddled for half an hour, repeatedly swapping cables, was about to send it back as faulty but a quick Google search led to the word RESCAN and bingo two cables were declared and the record function then worked properly. The other point is about picture quality. All in the household mentioned that the picture was a “bit garish” which hadn’t manifest itself on Freeview. That was fixed by going into my Panasonic TV settings and deselecting “Dynamic” mode in the picture section. This is variously known as “Vivid”, “Movie”, “Pro”, or something similar. Of course some people prefer a vivid setting but I don’t and after this adjustment the Freesat picture is now perfect for my mid-range equipment. The picture is deep, rich, focused and a smidgeon better than Freeview! All that’s now left to do is to replace the LNB with a wideband one so that I will be able to record up to 4 programmes at the same time.

After a nightmare of a time trying to extract myself from the clutches of SKY I turned to this Freesat box. So glad I did and it is something I should have done years ago! I opted for this as the recordable version and as I already had a wideband dish it was a simple matter to just plug in, let it tune itself then away to go with all the available Freesat channels, some in HD. I find the features excellent - watching and recording is easy, the remote is very good (not tiny like some) and the unit itself is surprisingly compact. Onscreen display is straightforward and it didn't take long to identify all the available features. There are options for viewing "on demand" services like iPlayer although if you have a smart TV you may not need these. I paid just over £209 for a Freesat-refurbished unit that is as good as new. As a one-off payment I will recoup the cost in a short time by saving on over-priced subscriptions. All in all I am very happy with this box and have had no issues so far.

Having good experience of BT TV humax in the past I was quite keen to try this option after yet another absolutely awful experience with Virgin TV & Broadband in 2017/18 for which I was paying £960/annum. Had an engineer install the system as we needed a sat dish and I also needed an internal house Ethernet network extended. Great install, straightforward operation, good picture & sound. This seemed as good as the old Humax. We then had a few teething troubles which a very capable and responsive support team sorted out quickly. Since then we have had very good service from the system, costing us only the initial purchase & installation of £450 instead of what is now an unbelievable £2900 with Virgin. Now I really would love to give the box a five star rating, but I have to slightly downgrade that on the basis that we need to reboot the box about once every two months for various minor blips. That seems really harsh even as I’m doing it, but there’s no 4.8* rating available, which is what I would choose to give. Seems to me that the occasional blips are a build up of old instructions to the software that for some reason don’t get wiped as part of normal process. Really not a big deal though, and something that we experienced with Virgin a lot more regularly, I mean a lot more. Oh damn it, I’m going back to change to 5*.

When I first bought this item, it worked a treat. The Amazon return date came and went and all was well. Since then, the number of issues I have encountered have grown weekly... Extraordinarily long boot times, with nothing to see except an animated FreeSat logo. I once gave up after 30 minutes of this. Unable to use many "on demand" functions because the on demand menu does not clear when selecting a player. Recordings will play 0.5 seconds before returning to the recordings menu. Often unable to pause or rewind live TV and recordings. Often boots to a black screen which, I have found, can only be resolved by moving up or down a channel. Often there is no sound, requiring a reboot or two to resolve. I raised these issues with FreeSat who advised me to contact the seller. This was Amazon who told me to contact the manufacturer. FreeSat said it seemed the box was faulty, so I asked to return it. I was then asked a number of questions about the fault, most of which I had already answered. At the time of writing, I haven't heard back from FreeSat for ten days after last contacting them. I'm really getting to the end of my tether with this. Having a faulty device is one thing, I fully understand that these things happen, but the tardiness of customer services in resolving my issues takes things to a different level. UPDATE - Jan 2021 Two days after this review was first published, the third-party company that handles FreeSat's customer services contacted me with instructions to return the box for a replacement, which arrived three weeks later (to be fair, Christmas was in the middle of this). After setting it up, the first thing I noticed was that when the TV guide was closed, the screen stayed black with just a small picture in the corner as if the guide was still open. A second press of the exit button was required to go back to live TV. Let's see how this goes. I'll want my money back if this is a dud too.

Don't expect anything phenomenal. This box works but the entire user experience is pretty sub-par. When I first setup the box, the entire user interface was incredibly buggy. The search wouldn't work and going through the television guide often caused the entire screen to blank except for the current channel preview. This seemed to resolve itself after an unceremonious update which seemed to occur when the box crashed and attempted to reboot. It's no longer as buggy, but the experience is still far from the streamlined interface offered by the competitors. So the good things: Recording/pause etc all seem to work perfectly. Programs record on schedule and don't seem to miss the start or end like others have experienced Streaming services work fine. It also has britbox which seems to be missing from lots of other streaming boxes TV guide works and the Android app is great. Picture quality is fine, although I haven't been able to test in 4k as there's no free to air 4k channels yet. The bad: The search is next to useless. It will return a list of result but when you click on them it then can't find the actual TV listing. Sometimes it'll return duplicate results for the same program, again with the same issue. I find using the app is better for this The entire EPG is slow and laggy. There is up to a half a second delay between pressing a button and getting a response. The EPG is also incredibly dated and clunky. The experience is far behind even the first generation sky digital boxes and certainly not something I would have expected from a box released in 2020 Hopefully these are all things that can be resolved with regular software updates but as of right now, these are headaches if you're planning to use this daily I'd say this box does what it advertises but it is very average

Had this box a week and so far really impressed. Works with my existing wide band LNB supplied with Sky Q with no problems - in fact reception is better than it was with my Sky box which had been having problems recently. Set up was a breeze and I was up and running with TV and wifi in a few minutes. Picture quality is great and the pause/recording capability works fine. Sound quality is good also - I have a Sonos surround system so that is important. One gripe/bug. If you choose surround sound rather than stereo you get good Dolby surround sound BUT when you put the box into standby and then switch back on there is no sound and you have to re-boot the box. So if you watch a movie with Dolby surround you have to remember to switch back to stereo before switching off. Knocked a star off for that otherwise would have been 5 stars