How is this different from other similar products online?

Our products are tested, verified, and backed by decades of experience in the supplement and ingredient industry. We prioritize quality, consistency, and customer trust.

Do you provide Certificates of Analysis (COAs)?

Yes. COAs are available upon request. We believe in transparency and provide testing documentation to support product quality and safety.

Why do some of your powders have ratios like 4:1 or 10:1?

Those numbers show the concentration of a powder extract. A 4:1 extract uses 4 pounds of the raw plant to make 1 pound of extract. Extracts give you a more potent version of the original ingredient. The higher the ratio, the more potent the extract.

What does it mean when a powder shows a percentage like 3% or 5%?

This means the product is standardized to contain a consistent amount of a specific active compound. For example, 5% indicates that 5% of the powder is the active ingredient and the rest is a base to help with stability and dosing.

Is there a reason to choose a standardized extract over a pure ingredient?

Pure active ingredients are often too strong or unstable on their own. Standardized extracts offer a reliable, consistent, and more effective way to use them safely and accurately.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.