Steelcase Leap Office Chair with Upholstered Hard Casters, Licorice

The Good: This is a very comfortable and ergonomic chair that has made my work from home experience much better! The entire chair feels like quality, and it looks classy. It also comes fully assembled, which is amazing. Lastly, it's VERY customizable. You can move the height, lumbar support, customize upper or lower back stiffness, and more. The Bad: The only bad I found which is honestly minimal, is the arm rests are so customizable that sometimes they move when you don't want them to. That being said, they barely move. It hasn't bothered me yet. The Bottom Line: I'm not going to act like it's not expensive, it is. That being the case, you get what you pay for here. If you just use your desk for an internet search once in a while, you don't need this chair. Go to Costco and get a $300 chair. If, however, you work at home from your desk all day like I do, it's SO worth it.

As a petite woman, "standard" chairs are not made to fit me. I'm 5'3", and the average chair doesn't go low enough for my feet to hit the ground, the seat is always too long for my knees to clear the end of the chair, etc. I went on a mission to find an ergonomic chair for myself, and this one seemed like a clear choice. I'm so glad I purchased it! I am able to adjust the chair to a very comfortable and ergonomic position for myself. I also suffer from chronic coccyx pain due to an automobile accident a few years ago, and this chair does not cause me any discomfort in that area. (I was worried about this, since some reviews said that the chair caused coccyx pain. This is totally not the case for me.) The chair has wonderful lumbar support (I like it firm, but it can be adjusted to be softer) and I enjoy that I can lean back in the chair as well while still having my back supported. I find the cushioning in this chair to be plenty soft (some reviews say that it is too firm). It isn't like sitting on a pillow or anything, but it also isn't hard and it doesn't cause me any discomfort. Though I am petite, this chair is so adjustable that I am confident it would be a great fit for basically any person. If you're thinking about making an investment in your health and ergonomics, I would not hesitate to purchase this Leap V2 chair!

Received no instruction manual, and chair does not go up and down. I will as able to manually adjust to proper height with a screw driver, but that is less than ideal. Good for the back though

After a lot of shopping through the $300-500 chair section to no avail, I took the haphazard plunge into this without ever sitting in one. Good choice. I wfh, and play at home and this thing doesn't mind if I don't stand at my desk, I still feel good after work. Enough cushion, but not so much to sink through to the chair. Adjustable support. Adjustable arms. I'm 6'2 220, and while the chair feels sturdy enough to hold two of me, I keep my desk a little higher, and I do wish the arm rests would come up just a little more. If I were just a little taller I may consider it a deal breaker, and try plus size. Watch the prices! I've seen my specific color anywhere from $730 to $1050 over the last month from Amazon, not the others. What seems like a daily price change could net some pretty big savings

Purchased the chair exactly a year ago as a gift (my daughter, only user, around 135 lbs). A month or so ago the chair started to lean sideways, not a whole lot, but enough to feel it and urged us to call CS. The chair padding also was too squashed, not firm at all. We were told there was no possibility to adjust the lateral tilt. They were extremely nice, five stars, and sent a new chair. The new one starts to show the same problem and the seat padding is already squashed. Not acceptable for such an expensive chair. Not happy at all.

I want to start by saying this is a great product. It is well made. Kudos to Steelcase for sending a fully assembled chair. It’s a solid build. You can see that there is nothing cheap about it, even though it is plastic in most areas, it felt strong and durable. So, why the poor rating? I just could not get comfortable. You will need to do a good job tightening the settings or it will feel like you are rocking each time you sit back. Reviews I read before buying frequently mentioned the seat being too firm. I have to agree with that assessment. It’s just a slight bit too firm for me. I have a gel seat pad (only about half inch thick) but that extra half inch made a difference when I used the pad. The four way arms are a nice feature, but they do not lock in place, so they will move around on you. My biggest problem, and the thing that dealt the failing grade, is the placement of the plastic base of the arms right up to the seat sides. I am around 260. I am not fat in the rear, but I am no skinny Minnie either. My hips were being pinched by those plastic fittings every time I sat back in the seat. That hurts after 8 hours. I honestly wanted to love this chair. But for the price, I don’t want to have to modify the chair or how I sit to feel comfortable. This chair may be an excellent fit for some people. I can’t say it’s not good quality or well made. But you really should find one in a store and sit in it before you buy it. Now, huge praise to Amazon and Steelcase. I sent it back for a refund. They sent a truck to pick up the chair, no charge. And my account was credit right away. I wish you luck in your chair search. If this is the chair for you, I am sure it will be so for years to come.

I had been debating getting a good ergonomic chair and spending all that money for over one year. This Leap chair is AMAZING, and I wish I bought it a long time ago! First, it arrived fully assembled in the box. Second, the adjustments are super easy to do, and everything is adjustable (lumbar, back firmness, seat height, back stop or recline, arms, back tension, and seat depth) - didn't realize how much I would appreciate or need the arm adjustments, and they don't slip out of position as is a common complaint with other chairs. Before the Leap chair, I often had back and shoulder pain. Now, I have used this chair for two weeks and sit at desk/computer typing for 6-8 hours with no pain anywhere. Comes in a variety of fun colors. Seat cushion is also comfortable. So far, I have absolutely no complaints. HIGHLY recommend this chair!

I ordered this site unseen after searching the internet for a chair that was highly adjustable since I am only 4'11". I needed to make sure it fit me. This seat has been made for many years due to its popularity and I can see why. Every single thing is adjustable from the height, depth of the seat, height and angle of arms, the back of the seat has about 3 or 4 adjustments. I spend a lot of time sewing so this is perfect for me. Well worth every dime! PS- I ordered it on Amazon because after trying hundreds of chairs locally I was really doubtful of keeping this chair (free returns and Amazon has always been hasssle free). It was a last resort before just compromising and purchasing a chair that didn't feel completely comfortable. Update: I still love my chair and all of the adjustable features!! Chair continues to be very comfortable.