FP2620W2-R Pro Connected Smart Smoke Alarm

I'm an avid user of home assistant and IoT, hence the reasoning for looking at connected devices. Appreciate this is pricey and requires its own proprietary hub, but the piece of mind that no matter where you are, you'll get an alert if an alarm goes off to me is worth it. It also routinely tests the network and system to ensure all is working as expected. Super easy to install with various sized holes in the plate for drilling, and then just twist and lock the alarm which automatically turns it on. Had for a number of months now and no issues with connectivity or false alarms, also connected to a FireAngel CO alarm and an upstairs FireAngel smoke alarm which will all trigger each other if alarming. I would like to see an API for integration into Home Assistant / Home Kit etc. But can't fault the product. You pay for what you get, and in this case its a very reliable and first-class alarm which shouldn't be compromised

Excellent fire alarm system, simple setup and easy monitoring from anywhere on the App.

These are great, and I really want to give the 5*, but I can't - not quite. I've got three. They are relatively easy to install - just screw the base to the ceiling and clip in. Takes minutes. However, they essential function is to link them so they all alert together - that's what you pay the extra for the Pro version for. It took me a couple of hours of frustration and a call to their helpline to confirm that they were linked properly. The linking procedure seems fairly simple, but on testing them I got variable results - sometimes the other alarms would sound, sometimes not... The trick, it turns out, is a very subtly worded part of the manual. Once linked, when you test them, you need to just dab the button on one VERY briefly. If you do that then they will all sound the alarm. However, if you hold down the button for more than the briefest moment, the test applies only to that alarm and the others won't sound. Until you know this, testing them is darn near impossible. I even returned one as faulty before I learning this as I was sure it wasn't working (it probably was - just that the test procedure isn't crystal clear). To be fair, in some ways the lesson is to read EVERY WORD of the manual, but frankly this is an important aspect so they really should have made this much clearer in the manual.

I wanted to interlink the smoke and heat alarms in my house without having to lift floors etc, I ordered two fire angle R pro 10 year battery smoke alarms and a fire angle R pro mains powered heat alarm, the alarms were well packaged and all fitting instructions were Easy to follow , all the alarms paired easily through the house WiFi and all are working perfectly. I am happy with the alarms and intend to buy more fire angle alarms for the rest of my house

I purchased the FireAngel Pro Connected Gateway after moving from a Nest Protect system and, while it does provide remote notifications and basic monitoring, the overall experience feels quite dated for the price. The hardware itself appears to work, but the software is disappointing. The FireAngel Connected app is noticeably less responsive than the Nest app and often feels slow to update device status. The user interface is functional but lacks the polish and usability that many users will expect from a connected safety system. One of the biggest frustrations is device identification. Once multiple alarms are added, there is no obvious way to physically identify a specific alarm from within the app. If you have several smoke, heat and CO alarms installed around the home, working out which device corresponds to which entry in the app can be unnecessarily difficult as they pair un-named. The smart home capabilities are also very limited. Despite being marketed as a connected solution, there is no meaningful integration with wider smart home ecosystems. There is no IFTTT support, no Philips Hue integration, no documented API, and no support for platforms such as Home Assistant or Hubitat. Alexa support exists, but it is basic and does not compensate for the lack of broader integration options. Compared with Nest Protect, I miss features such as spoken status announcements, heads-up warnings before an alarm sounds, a more mature app experience, and a much stronger smart home ecosystem. As a fire alarm system, it does the job. As a modern connected smart home product, it feels several years behind the competition. For a gateway costing around £60, I expected considerably more functionality and openness.

Bought a gateway to manage my existing 7 alarm setup in the house. Took some time to find instructions and download the app. Within the app, registration challenging - kept on refusing to accept my details with no error message. Inexplicably worked at the fourth or fifth attempt. Managed to register the gateway on the app, but the app won’t let you connect to an existing network, you need to do this via the web based installation “wizard”. I didn’t want the hassle of taking down 7 devices and reregistering them so went to the “wizard” Logged in, found my account, but then anything else resulted in “Oops - Something went wrong. Please refresh this page to continue” Tried another browser with the same result, so called the helpline. the lady who answered couldn’t help, referred it to someone else and came back to me an hour later saying they don’t know why this happened and I need to individually pair all 7 alarms again through the app. Awful experience so far. Need to wait until the dogs are out on a walk to repair all the devices as the noise distresses them

A good reliable and well built alarm, build quality feels great and was easy to setup. Unfortunately I felt calling this a "smart" alarm wasn't really justified! While the app works, can easily connect and view all your devices and get a notification if an alarm.......that's pretty much its only features. It lacks even some basic features I would of liked to see in a "smart" smoke alarm for example the ability to silence any alarms from the app. Or even the ability to trigger a alarm test from the app, these basic features are non existent. So while I do like the alarms, what really lets it down is the feature lacking and also poorly maintained app. If you want a very basic alarm system and don't plan to use any smart features then a great system! If you were looking for more of the smart features from the app or even sharing with friends & family then this is not the system for you.

With the clear instructions, it was easy to set up and fit in the correct position

Good product and great after sales service.