Platinum Pro by MANGROOMER New Back Shaver with 3 Shock Absorber Flex Heads, Power Hinge, Extreme Reach Handle & Bonus Case! (Generation 8.0), 4 Piece Set

This is an upgrade from the original Mangroomer that I had and only have positives to report. A few initial observations. 1) the new unit is shorter but not by enough that it’s even noticeable. 2) the new unit seems to run at a higher speed but is a little louder. 3) the additional larger head is awesome for grooming large areas. 4) operation is identical 5) the older units heads work with the new unit. I’m keeping them as backups. 6) I like the design of the new charging cable. The old 1 required additional space based on the design and the cord coming off the bottom of the unit. 7) The added storage case is a great addition! Like the older unit it’s really easy to use, has great battery life and the handle extension makes it easy to reach anywhere. I don’t have great shoulder flexibility and can easily reach a and groom my entire back. If you are looking for a men’s body groomer, I’d highly recommend this. The last 1 lasted me for years and I see no reason that this new unit won’t last and perform just as well. I had tried other products/brands before finding the ManGroomer and none lasted or performed as well.

I've been a loyal Mangroomer user for years, and I can't express how much it has simplified my grooming routine. This brand has consistently delivered fantastic results, making my life so much easier. Recently, I encountered a minor hiccup when my shaver stopped powering on after a year and nine months of use. However, Mangroomer's customer service truly exceeded my expectations. Their response was immediate and incredibly helpful. Not only are they sending me a brand new shaver free of charge, but they also included a thoughtful gift to make up for the inconvenience. What's more, they assured me that I don't have to worry about returning the original shaver or covering any shipping fees. This level of customer care has solidified my loyalty to Mangroomer. I highly recommend this brand to anyone looking for both excellent products and outstanding customer service.

I have had back hair ever since my voice dropped. I've always hated it. Always been self-conscious about it. And never had the tools to do something about it. That anxiety started, oh, about 23 years ago now. Today, for the first time in my whole life, I shaved my own back. I didn't cut myself. It didn't hurt. I did it comfortably from the privacy of my own bathroom. So, if you're a man-ape like me: YES. It works exactly as described. You can get every single hair off of your back and it looks great. But the con: the plastic is obviously very thin and brittle. This is not the sturdy blast-proof plastic on Wahl trimmers or something. I feel like, perhaps, a few dollar store knockoff GI Joes I had as a kid were made of better stuff. The "platinum" is definitely not in the polymer they chose for the device... Anyways, look: you're probably looking at this because your back is a fuzzball and you're tired of looking at it, or asking the SO in your life, or getting flayed alive at the waxer. Yes. This works. Buy it. Maybe don't expect it to last forever. Or do, whatever. I'm not your mother.

TL/DR: I don’t recommend the PLATINUM PRO. If your hair is coarse, thick, or sensitive — or if you just want a smooth, painless shave — this unit probably won’t deliver. Unless they seriously improve the blade performance, I’ll be looking for something else. I recently bought the MANGROOMER PLATINUM PRO Back Shaver (ASIN B07VSGPWYP) hoping to replace an old unit that served me well for years. Unfortunately, after just a few uses with this new unit, I’m left feeling let down. First and foremost: the blades. Compared to my old shaver (which lasted many years), the platinum-pro blades don’t feel nearly as sharp or effective. I found myself pressing harder and running multiple passes over the same area — and instead of a smooth finish, it felt like ***hair was being pulled***. That tugging sensation made the shave uncomfortable and left my skin irritated once or twice, which defeats the purpose of a “shock absorber” / flexible-head design that’s supposed to be gentle. The advertised features — the 2.7-inch ultra-wide blade head, multiple attachments, extendable handle, and shock-absorbing flex necks — all sound nice on paper. ([Amazon][1]) In practice, though, none of those features make up for the fact that the blades just don’t cut cleanly. The shave ends up uneven, patchy, and sometimes painful. I also expected better battery life and ergonomic advantage. The unit is marketed as a “do-it-yourself” back shaver that should glide seamlessly across skin. ([Amazon][1]) But because I have to press harder and go over areas repeatedly, the ergonomic benefit is lost — I end up with sore arms and longer shave sessions. To be fair, the extra heads and wide coverage seem like they could be useful. But none of that matters when the core function — effective, safe shaving — fails. I’m unhappy because I bought this hoping for an easy, clean shave for back hair. Instead, I’m dealing with snagged hairs, uncomfortable pulls, and disappointed expectations. [1]: https://www.amazon.com/dp/B07VSGPWYP?ref=ppx_yo2ov_dt_b_fed_asin_title "Amazon.com: Platinum Pro by MANGROOMER New Back Shaver with 3 Shock Absorber Flex Heads, Power Hinge, Extreme Reach Handle & Bonus Case! (Generation 8.0), 4 Piece Set : Beauty & Personal Care"

The extended shaver works great. It does take practice. Using the wider attachment is a little hard on my skin, once I got used to it. It worked great. I would give it a 4 STAR. I did purchase three other items at the same time. The head shaver, the ear & nose trimmer, and the body groomer. The body groomer works good But it did pull a few hairs. So it too, requires practice. I would give it a 4 STAR. The nose and ear trimmer SUCKS ASS!!! Don’t buy. For that trimmer, don’t waste your energy buying it. It will disappoint. I would not give a 1 STAR. Later on I purchased some Bluetooth Wi-Fi smart tweezers, they work great with my cell phone for my nose and ear hairs, I can’t see. Next the body trimmer it works great while giving a good shave real close to your balls. Most of all it takes practice. So take your time. An electric shaver near my balls is kind of scary. Especially when it pulls a hair or two and it did. I would give the body trimmer a 4 STAR. Now for the complaints, you already know how I feel about the nose trimmer. Next The head shaver I used it once, Then it died and never worked again and that sucks because I liked it. I would give it a 4.5 STAR. But It quit working so a 1 STAR, unless you have a head trimmer that keeps working then it’s a 4.5 STAR. Well, I hope the company MANGROOMER. Takes care of me on their platinum pro edition’s. If not I’ll never change this post. But I was told that if you have a problem, man-groomer wants you to contact them directly. So they can take care of it for you. I don’t know. I will give it a try. I only ask because I am over my return time with Amazon. Like I was only going to use the head shaver twice a year. But after the first time I used it, it died. After all I bought the Platinum Pro Edition by Man-Groomer shaver and trimmers. So I expected it to work as advertised it was the best they had. I will post a new statement if they take care of me as a loyal customer. Thank you. Good luck.

2 years in this is the only powered trimmer that is still going strong. Build quality is excellent. It turns what used to be a chore into something easy to do in 5 min or less. While other trimmers have annoyed me or broke this one keeps going and going. Get rid of the safety razors and sketchy handles. You don’t have to ask for help anymore to trim up. Buy this and you’ll wish you had bought it sooner.

[Updated review - 3.5 stars] 5-stars for customer service regarding my original issue below. I emailed them on a Saturday and received a reply on Sunday! I appreciated their urgency with a rapid response and the resolution to my concern. [Original review - 2 stars] Stopped working 1 yr & 7m after purchase- I had the highest hopes for this product & reviewed it diligently before purchase. While I didn't like the quality, I stuck with it because it did the job. Last week the unit didn't start even after letting it sit until fully charged. The battery makes knocking sounds when shake the unit so assume it's dislodged or something else. Either way, I'm not going to make another job for myself and field strip it to determine the issue. I'm in the process of contacting the company since it's still 2 years within purchase.

This is my 3rd mangroomer product and it restored my faith. I loved my first back shaver by mangroomer - no frills, $70 (which struck me as quite pricey many years ago, but it worked well for a long time, so I softened on that opinion). Then my 2nd mangroomer, which was an upgrade to one level higher in the product line absolutely sucked...flimsy, loud, didn't last a year. I researched all kinds of other options, but couldn't find anything that quite had the same features so I decided to go for the higher end option and pray that it was worth it...it has been, I'm happy again, more solid, less noise, easier to use, wider shaving surface makes things go quicker. I recommend this one.