Question 1

I know recommended time is 20 min., but can I use it longer than that, 30-50min? Can I use it 2-3 times a day?

Accepted Answer

Hello there,

Thank you for contacting us about this problem. I am Iris glad help you here. 
You cannot use it 2-3 times a day.  We recommend once a day no more than 20mins one time . Thank you

Please feel free contact us if you have any questions. Thank you

Sincerely,
Iris

Question 2

Does this mask have rubber pins on the forehead or anywhere to hold it up on the face? Because I purchased one that did and it was extremely uncomfort

Accepted Answer

Dear customer ,

Thank you for contacting us about this problem.  I am Jenny glad help you here .

This led therapy mask NO  rubber pins on the forehead / anywhere.  You don't have to  hold it up on the face.  We recommend you lay down using it . You can use the bandage wear on your head if you want to sit on sofa . 
 Using steps：
1. Before using this led mask please cleaning your face and dry it .
2. Please do not use the night time cream when you treating for your face. (cannot use in the same time )
3. You can use the night time cream after light therapy , then massaging your face .
** 20 Mins a time , 3--4 times a week. 
Thank you. Hope my answer will help you . Please feel free contact us if you have any question.

Sincerely,
Iris

Question 3

What can I use to safely clean the mask?

Accepted Answer

Hi friend 
Thanks for your good question.
You could use a piece of soft cloth to clean after per treatment.
Any question, contact us in time.

Best Regards

Question 4

Has anyone had experience with sunspots/age spots fading after using this? Thanks!

Accepted Answer

No, mine did not fade. For that you’ll need tretinoin and IPL treatment from a Derm office. I had it done and I promise the results are worth it!

ASIN	B07S65M898
Best Sellers Rank	#183,494 in Health & Household ( See Top 100 in Health & Household ) #878 in Light Therapy Products
Customer Reviews	4.3 4.3 out of 5 stars (741)
Item model number	NEWKEY-01
Manufacturer	NEWKEY
Product Dimensions	9.8 x 5.5 x 7.8 inches; 2.51 pounds

NEWKEY Red Light Therapy Mask for Face Anti Aging 4D Home Use 7 Colors LED Facial Mask Blue Light Therapy for Acne,150 LEDs Photon Skin Care led Mask for Acne Dark Spot wrinkle Reduction,Plug in

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