W&PPorter Ceramic Mug w/ Protective Silicone Sleeve, Cream 16 Ounces | On-the-Go | Reusable Cup for Coffee or Tea | Portable | Dishwasher Safe

I bought this mug six years ago and have used it pretty consistently since then. It still looks perfect. And I get happy when I use it. I see an lot of complaints on here about heat retention. This is not an insulated mug. It's just a cute ceramic coffee mug with a silicone cover that makes it easy to hold. This company does have heat-trapping tumblers, but these are just mugs. As it says in the description. So it seems silly to complain about something not being an entirely different product.

I like this. It's exactly what I anticipated receiving. It's a simple ceramic mug with a silicone sleeve instead of a handle. It's not double walled, so it does get hot when you put boiling water into it. It cools to a comfortable temp fairly quickly. It has a basic lid that is not leak proof, but protects you from splashes or dribbles. I wouldn't recommend giving it to kids or using it while you base jump, but if you're making yourself a nice cup of tea to sit down and enjoy, this is a very cute and comfortable mug.

mug arrives this morning broken.i have purchased this mug already three times. breaks easily. why am i constantly buying it? i like the design but it’s a piece of crap. this is my last time buying it.now i’m on the phone with customer service and they’re telling me that in order to get a replacement, i need to take the cracked mug (which i’ve photographed) to a return center??? how does this make any sense? a product is delivered broken and now i have to coordinate the return? no amazon!! send a delivery driver to pick up ytje broken crap you sent me. after asking for a supervisor, i was given an exception. an exception for what!! i have photo that it’s cracked. so now it’s a favor that i dont need to waste my time going to a distribution center???? complete and utter disappointment. i’m taking even more time writing this review so you don’t have to waste your time buying this crap.

Its beautiful to look at, I got the ivory color one. It looks great with my other cups in the kitchen because being ceramic and color and design. Did I mention? It is VERY soft to the touch. Perfect for cold drinks. It fits in the car cup holder and it is the perfect size for my lunch bag. I love the ceramic feel on my lips, I dislike stainless steel.Problems are: How hot it gets with coffee/tea, heat retention and leakage. When I drink tea or coffee, I can’t hold it until the drink cools off somewhat. It burns my hands. Once the drink cools off some, I love to hold it because it is super soft on the outside. My lid leaks too.

I love everything about this mug. One of the things it wanted me to rate was "leak-proof" which I gave 3 stars since it's not very leak-proof, but that's not very important to me.Anyways, I'm very particular about my morning tea ritual & was on the hunt for a travel mug that fit all my criteria. I bought this mug about a year ago and have used it almost every day for my morning tea which I make at home and take into the office with me. It fits in my car's cup holders and is so soft to hold. I do not put the mug in the dishwasher even though it says dishwasher safe. I do, however, put it in the microwave a lot. I sip on my tea for a couple hours in the mornings and the fact that I can microwave it means I can sip on hot tea all morning long. I prefer this ceramic mug over an insulated mug because I love to feel the warmth of the drink in my hands, and because something about drinking tea/coffee from a metal insulated mug seems unceremonious to me. Additionally, I like to take the lid off to be able to smell the aroma of my tea when I drink it.The color is so cute & the ceramic has remained stain-free despite constant use. Some stains do build up over time but I use baking powder + water or dawn power wash to get the stains out every once in a while. All parts of the mug (including the silicone sleeve) have maintained their shape, texture, and color. I HIGHLY recommend this mug to coffee/tea lovers. It is definitely worth the money.

Purchased because it looked cute and seemed like it would be good to have. Item appeared fine when removed from packaging. This morning, noticed crack on the exterior but it did not appear along the inside. Crack is on the inside of the cup as well, causing my coffee to leak out and appear along the rim of the silicone portion. The lid holds well and the design is nice, but it doesn't hold much warmth, taste is good and functions well. Unfortunately I'd return it if I could because it arrived damaged.

Mine cracked when I first put coffee in it. It doesn’t appear to leak currently, but I expect it to after a few uses. This is to expensive of a product to have such a thing happen. Also the wall of the cup seems to be thin and the silicone cover does nothing to insulate heat. I can’t say how disappointed I am in this product. Back to looking for a new travel mug not made of metal..Two stars simply because it is allowing me to enjoy my coffee without leaking.. and it’s a nice color. Maybe it’s good for cold drinks or something.

I read a lot of reviews of what this mug was and was not, so that's the basis of the review. I knew it was not an insulating mug. I knew it wasn't leak proof. I knew that the silicone was removable and somewhat prone to holding water if not carefully dried. That's all fine.Every morning I make a warm matcha latte. I don't need to throw it in my bag or keep it warm throughout the day. I just need a mug I can cover with a lid, if needed, to take with me on the go. I don't need it to stay warm all day, I drink it before it even has a chance to get cool. I like the warm feeling of the mug on my hands. I love the ceramic. It has some weight, but my drink tastes delicious. I'm happy with this mug and will buy a few more.Oh, and even though my matcha latte is only about 8-10oz, I prefer the 16oz to the 12oz since I foam my milk. Less chance of spillover.