

OUR PROMISE TO YOU:We are totally obsessive about top quality and best customer service - If you have any questions please get in touch and we will do everything we can to solve them.Surface Power Supply 48W 12V 3.6ACompatibility: Microsoft Surface Pro 2 Surface Pro 1 Surface RT & Surface RT 2 Tablet.Output: 48W 12V 3.6A.Dimensions:Power Supply: 3.7 x 2.16 x 1.1 inchPower Cord: 6.2FtDC Cable: 5FtWeight: Power Supply with Power Cord Cable: 10.1 ouncesConnector type:USB 2.0 Connector (5W)C8 AC ConnectorWarranty:1-year Replacement warranty
J**R
How to prevent/repair the weak connector
This can be used to replace a broken Microsoft one, but it has the same design weakness as the charger for the surface pro 1 and 2, Luckily, there is a solution for all these chargers that I have employed successfully. This is best done as soon as you get your charger, in order to prevent problems, but I've repaired two that were broken this way:1- the small plastic with connectors that insert into the tablet -- the plastic will separate / fall apart. Run a thin strip of super glue along where the plastic pieces fit together. This will stop it from separating.2- the cable running into the small connector that inserts into the tablet is weak and, due to the angle of insertion, the cable constantly bends at that point until the wires disconnect. Solution: a- buy "liquid electrical tape" currently sold at home depot and made by "Gardner Bender" ($5) See that the cable is straightened at the connection point. Apply 3 thick coats of the liquid tape, letting each dry between coats and ensuring the cable enters the connecting device straight. Thiw will harden and the cable will no longer bend at the connection point and will remove the stress causing the wires to separate. b- If you want to strengthen the cable/connecting point even more, buy black heat-shrink tubing 3/8" or 1/2". Run it over the cable to the weak point and apply heat source to shrink it around the cable.
D**L
A good replacement, my fix to its cracking-head-problem, and some good news
My Kindle cord appears to have lasted longer than most other reviewers. I want to make three points about this replacement cord.1. It works.2. The anomaly that others have noticed -- that having this cord plugged in does something funny to the touch screen -- is still true. It appears that having this cord plugged in means you have to use a notably more delicate touch on the screen (if you use a finger, I haven't tried a stylus).3. The one I got on 11/01/2016 DOES HAVE THE EXTRA USB PORT on the brick.To get around the problem of the fragile head I've implemented a simple fix. I tied a piece of dental floss around the base of the head, just below that peculiar five-prong power connector, then tied a second loop using a battery as a spacer. Now, when I want to pull the cord off, I pull on this loop of dental floss and the head comes right out. This should enable me to get more life out of my Surface. Hope it works for you.
K**A
Probably the best off power supply I've ever bought
My dog wound up chewing through the cord for the original power supply/charger for my Surface Pro 2. However, the replacement I got from Power City Inc wound up being fine. It doesn’t run any hotter than the original did and the price was pretty okay. After finding out Microsoft no longer sold the original chargers, I was rather hesitant to get a third party one. I’ve ordered cheap third party power supplies before, usually for Apple products, only to wind up having to buy a real one later. I actually had one adapter melt the nylon sweater it was sitting next to.I chose this one specifically because it said it came with the USB port built in. Since the Surface doesn’t have many USB ports and I really didn’t want to get another hub so I could use a mouse and charge my phone at the same time, this was really important to me. While a number of reviews here received products without the USB port or a charging indicator light, mine actually had both. At a quick glance, it was almost indistinguishable from the original adapter.In fact, the only real differences I’ve been able to note, besides the lack of a certified Microsoft sticker on the new one, was the longer power cord it came with. I never really had an issue with the length of the original, but it was nice knowing I could go a little further away and still charge my computer.Overall, it performed exactly as I had hoped it would. I would definitely buy it again from the same seller.
A**A
DO NOT PURCHASE - WILL FRY COMPUTER
First, Microsoft really failed at making power supplies for the Surface Pro 1/2. A large percentage of the original power supplies overheated and died within 1-2 years of purchase, including two of mine. After searching for options, as the early Surface Pro power supplies are no longer available through Microsoft, I settled on this product, as it appears to be made by the original manufacturer. The first two that I purchased from a different seller both died within 3 months, after also overheating frequently. I purchased the third one from this seller, and the situation got MUCH worse. One month after receiving the product, my Surface Pro shut off with no warning and appeared to no longer be charging. I tried the power cord on my other Surface Pro, which had been charged and working, and it promptly ALSO shut off. I clearly regret this testing, but I had hoped to see whether the charger had just failed or whether the older laptop had died for other reasons. Now BOTH Surface Pros have been fried. DO NOT PURCHASE THIS PRODUCT. I LOST TWO COMPUTERS in 10 minutes.
D**W
Prepare to buy a new replacement every year
I take great care of my personal belongings and if I'd known purchasing a new power supply every year was going to be the case, I may have considered another brand. The first replacement (because the original one broke after a year) purchased was fantastic and I provided a great review, The wire for the adapter broke after a few months on the replacement. Now that I'll be on my 4th replacement power adapter this week, disappointment & a bit of anger quickly set in. Once you've purchased and use it, don't move the power supply unless you find a way to strengthen the head that plugs into the tablet and the other end of the wire connected to the adapter. I'll be using electrical tape, maybe some glue & bailing wire or duct tape to hold this next junker together hoping it'll last longer than one year. Granted replacing the power supply is cheaper than a new or refurbished tablet, they aren't designed well and the thin wire will eventually break causing you to replace it at least once a year. I wish you luck hoping the one you purchase will last longer than my other 3 have.
Trustpilot
2 months ago
1 day ago