Journey Hybrid Bike

I bought this bike as a 2nd bike. I've only ridden it 20-30 times and already the crankshaft has gone bad on it. Also, the gear ratios are not very good. When I'm going downhill I "run out of gears" and basically have to coast downhill. There aren't enough "hard" gears. Also, when I received it, the bolts holding the handlebars were so tight that I couldn't loosen them to adjust the handlebars. This has been the worst bicycle purchase I have ever made. I would NOT recommend this bicycle at all....and I only paid about $100 for it on sale.