Spice Up Your Life! 🌶️
The Electric Pepper and Salt Grinder is a battery-powered, one-handed kitchen tool featuring a high-hardness ceramic mechanism for long-lasting performance. It allows for easy adjustment of grind settings and is designed to be rust-proof and non-reactive, ensuring the purest flavors. With a 1-year unlimited warranty, this grinder is perfect for anyone looking to enhance their culinary experience.
G**O
Solid electric grinder, exceptional customer support
This is a very good mid-range pepper grinder and worth the price. Easy to fill and easy to insert batteries. It is an attractive stainless steel grinder with a push-button that is very easy to operate, even for my 87 year old mother. The ground pepper is satisfactory - it is not completely uniform in size, but it's pretty darn good for a grinder in this pricerange, based on my experience with two other electric grinder brands. The Eukein customer service is excellent beyond belief and that's why I give 5 stars. The first Eukein grinder I received did not respond after inserting fresh batteries - nothing happened when I pushed the button. I emailed Eukein and to my great surprise received a response within a couple of hours with a link on Amazon to purchase a new grinder for free. All they asked for was the Amazon order number, and I had a replacement 2 days later. As easy as that. This is in contrast to the broken electric grinder I was replacing, which had stopped grinding after 2 years. It was an expensive French model that cost 3 times more than the Eukein, and had a lifetime guarantee. I emailed the French company and it took 3 days to get a response. I had to first provide a screen shot of my original order, which luckily I had saved, and photos of the grinder from several angles, and the result was they told me that I could mail the broken grinder to them at my expense, and if it turned out to be the grinder mechanism they would repair it and send it back. Otherwise I would have to pay for the repair. At that point I decided to just purchase a different brand and picked Eukein based on the review. The Eukein gets such high reviews because it's a decent, solid grinder, and you know that if you have any problems, they will step in and fix things.
S**E
Excellent product and superior customer service
The grinder came in Tuesday and in perfect condition ! Also, I noticed what was different in the new one versus the old one. The grinder bar has a small knurled stop, significant enough to keep the grinder wheel stone and adjustment spring in place. I think the other one I had , (bought from Amazon) just had a small stop washer and slit that it would fit into to keep everything tight. This one works much better, and I thank you very much for your generous support with what most would consider a rather small insignificant issue as a pepper grinder. But, I'm a cook, so every tool in my kitchen is very significant LOL! Again, thank you for your help and generosity. I'm sure your company will continue to flourish with such concern and support of your products. I plan on purchasing 2 more for salt and another for white and mixed peppers. I supplant my income with baking from a small bakery operation I have here on the property, and sell at different festivals, food fairs and events. I would love to feature your grinders versatility with my bakery offerings as well. Thanksgiving is coming up and have different ideas to feature with my products this fall and winter. Again, thank you so much! I won't forget your interest and support!
C**E
Was 5 star. Motor quit on 7/6/16. Eukein quickly provided replacement
On 5/14/16 I ordered my first Eukein grinder because my arthritic thumbs could no longer turn our course pepper grinder without a lot of pain. I loaded it with Energizer Alkaline AAs. I used a small funnel to load the peppercorns and it loaded easily. The first one did a great job of grinding peppercorns - fast and course - the way I wanted it to. The actuation button on the top is easy to use, and the grinder is easy to grip. My wife liked the looks and had me order a second one to grind pink Himalayan salt. It grinds very fine if you want it to and at a nice rate. We like their performance, and they look nice on the table as a set. The cap on the end is useful to grind and hold amounts you want to measure. I will update this if I have any substantive change. Works well with peppercorns and pink Himalayan salt. Two look nice on the table.INFORMATION:After putting in batteries, I spent a few minutes trying to follow the written instructions for reassembly. Then I realized that there was a much easier way to get everything aligned and together. The pictures are OK, but the steps #4 and #5 need a step 4a to read something like:BEFORE you try to fit the top stainless steel tube to the bottom acrylic and stainless piece, fit the inner black battery holder/motor onto the acrylic piece, matching up the posts on the battery holder with the holes in the clear acrylic piece. Then you can easily fit the top stainless barrel onto the acrylic piece and rotate it to lock it in place.Also, step 7 says “Under the bottom of the pepper mill is a screw. The screw can be turned to adjust how finely the spice is ground.” The particle size adjustment is not a screw. It is a black plastic "wing nut.”The wing nut can be unscrewed a bit lower than the end of the post for a very coarse grind, but will need to be screwed back even with the post for the grinder to sit on the endcap correctly.I advised Eukein about these minor points, and they responded immediately that they will revise their next batch of manuals.Update: On 7/6/16 (less than 2 months) the motor on this one quit. The light still works. I checked the Energizer batteries, and their voltage was still above 1.5. I installed fresh Energizer Ultimate Lithium batteries, and the motor still did not run. I sent Eukein an email to their [email protected] and will update this when the problem is resolved. 7/7/16 Eukein's support email was not working, but their contact form worked on their website, and today (within one day) they sent me a code to order a replacement (Prime) from Amazon. Will put this back at 5 star in a month or so if I do not have any more problems.
B**L
HIGHLY RECOMMENDED! - Update
This replaced a salt/pepper set where the pepper mill had broken. The previous set was rechargeable and thus the salt and pepper grinders sat on a nice recharging stand. This one, which uses regular batteries, stands alone, and I thought replacing batteries would be a hassle...boy was I wrong! This pepper grinder grinds cleaner and more effectively than my previous grinder, and it is STILL going strong on the set of batteries I put in it over 6 months ago! I recommend this an excellent pepper grinder and will be getting another to use to grind salt.Update: After a little over a year, I started having issues with the grinder not grinding properly. I contacted the company and they IMMEDIATELY offered to replace my grinder even though it was past the warranty period! The replacement is working perfectly!! Thank you so much for the great service replacing the unit after over a year - definitely not expected in this day and age!
Trustpilot
2 days ago
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