I am using this mouse for 6 mouths and now its not working what should I do ?

Try to contact redwood interactive (via email or ph.)

what is the mouse sensitivety option in the software, as for Dpi there are another option in advance settings?

First 200 , 800,1600,3200,4000 approx this I don't remember fully the dpi settings

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Description

🎮 Elevate your gameplay with precision, power, and style!

PINPOINT ACCURACY FROM 200 TO 4000 DPI - Effortlessly toggle DPI settings for pixel-perfect sniping or rapid map navigation.
IMMERSIVE RGB LIGHTING TO MATCH YOUR SETUP - Customize vibrant lighting effects that sync with your gaming vibe and workspace aesthetics.
MASTER YOUR GAME WITH 6 PROGRAMMABLE BUTTONS - Assign macros and switch between 5 profiles seamlessly for pro-level customization.
ERGONOMIC DESIGN FOR CLAW PALM GRIP COMFORT - Play longer with a mouse sculpted for natural hand positioning and reduced fatigue.
DURABLE 1 8 M BRAIDED CABLE GAMING GRADE SENSOR - Experience lag-free, reliable performance with premium build quality and sensor precision.

The Redgear X-Series X13 Pro RGB Gaming Mouse features an Avago 3050 optical sensor with adjustable DPI from 200 to 4000, 6 programmable buttons supporting 5 profiles, and fully customizable RGB lighting. Designed ergonomically for both claw and palm grips, it includes a durable 1.8m braided cable and is compatible with PCs and laptops, delivering professional-grade gaming performance and personalized control.

Specifications

Brand	Redgear
Manufacturer	Imagine Marketing Ltd, Redwood Interactive 131, Guru Gobind Singh Industrial Estate, Next to Jay Coach, Off W.E.Highway, Goregaon (E), Mumbai - 400 063. Maharashtra
Model	X13
Model Name	X- series
Product Dimensions	20 x 4.7 x 15 cm; 206 g
Item model number	X13
Operating System	Windows 7, Windows XP
Hardware Platform	Gaming Console
Compatible Devices	Personal Computer
Special Features	Ergonomic Design
Mounting Hardware	Redgear Mouse and Manual
Number of items	2
Battery Average Life	12 Months
Batteries Required	No
Movement Detection Technology	Optical
Hand Orientation	Ambidextrous
Manufacturer	Imagine Marketing Ltd
Imported By	Imagine Marketing Ltd
Item Weight	206 g

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