KPI Checklists: Practical guide to implementing KPIs and performance measures, over 50 checklists included. Kindle Edition

The book is helpful, I'm disappointed to find that the templates offered are located at a broken link - so if you're expecting to use any of the worksheets or checklists promised - you're out luck!

Very useful information just in the knick of time.When I first began helping organizations identify KPIs, this book was a great asset. Packed with very practical tips and templates, KPI Checklists should be one of the first 3 additions to any KPI Analyst's book shelf!For example, Bernie's simple diagrams (e.g. the KPI shortlisting matrix that plots importance vs availability) helped me coach business leaders and made the process of prioritizing KPIs easy to visualize. And, classifying KPIs into the important but not available quadrant as "aspirational" led quite nicely to my work with Objectives and Key Results (OKRs).For example, some of our aspirational metrics led us to create the key result: "obtain a baseline of the aspirational metric by the end of Q4" so we could agree to make progress with certain KPIs that could not easily be currently tracked.Bernie's approach can quickly be customized to meet your situation. For example, the KPI Definition checklist included 13 or so fields such as KPI Name, Frequency of update, Measurement intent, Person responsible for target setting, Units of measure, etc...I ended up using almost all these fields plus adding a few custom fields such as "Business Unit" that were required for my client. My clients have found the KPI definition worksheet particularly useful both (1) when defning the initial set of KPIs and (2) as a tool that they required managers populate when requesting a new KPI be included in the company's performance dashboard.The discipline that this KPI definition template brought going forward within the organization reduced the quantity of KPI requests while increasing the quality of these requests. The thoughtful templates and approaches outlined in the book can help create a metrics-drivein culture in an organization.Bernie includes short links that let the reader access electronic versions for most templates included in the book. Access to these templates make the book quite practical for anyone working with KPIs.

The author had some valid points throughout the book. However, as I begin reading further within the text, it appeared to be focused more on the Technology field. Additionally, there were some good suggestions made within the text that can be applied to various situations.

The best guidance for establishing, maintaining and adjust KPI dashboard. Checklist is very useful for almost cases and conformity to all industry sectors.

Tiene muy estructura y metodologia.

This is a useful book for tying different concepts together for KPI production. Concepts adopted from Lean and tools such process mapping makes it clear how one can pursue the task of developing KPIs.

Es un libro muy práctico y aplicable en la vida diaria por todos los consejos que emite.Va llevando de la mano al lector, paso por paso para iniciar o mejorar un sistema de KPI’s e cualquier empresa.Muy recomendable.

Really good book at tactical ways to improve understanding of KPIs.

This book is very helpful! It provides a comprehensive overview of an end to end process for the design, creation and roll out of KPIs, report production and dashboard design.It includes lots of clear, simple checklists to prompt you with various considerations, including some that might otherwise be overlooked.The book is easy to follow with examples, tips and pitfalls clearly indicated throughout.Given the book includes guidance on the roll out of your KPIs, it also includes information that some people might consider "IT related", however this is not particularly detailed or technical and is included more to provide a non-IT reader with information regarding the wider implementation considerations.The book contains a link to additional resources that nicely supplement the book. I had no issues in downloading the full set which include templates and samples for your own use.At the start of the book, there is a specific section that states how the author defines a KPI, with the word "key" implying that it is really important and that KPI, metric and measure are used interchangeably in the book.In a world of overused acronyms, I found this an extremely helpful definition that framed the rest of the book nicely - It was actually reading that specific section on the KINDLE "look Inside" sample (on the Amazon website) that prompted me to purchase a copy. If in doubt, I would encourage others to do the same...Alternatively, if you're looking for a practical guide to help you create and implement KPIs in your organisation, you could just buy it!

KPI Checklists surprised me in the best of ways. The first surprise was the style. The writing style is conversational, clear and easy to understand. The author uses lots of example and analogies to break the concepts down into really clear explanations. One great analogy was equating lagging measures to ‘Looking through the rear windscreen’ of your car and leading measures as the ‘Front windscreen’. Put in these terms the value of leading measures when ‘Driving your business’ becomes obvious. The examples and anecdotes cover a wide range of industries and help keep it engaging and relevant.The second surprise is how much value you get for the modest price, not huge numbers of pages, but an approach that really takes you from strategy through to KPI design and implementation in a practical ‘how to’ style. It really is a master class in KPI and measure design.

Three months ago, I started a contract with a new client. Within a week, I realised that I was in over my head. They were not disinterested in my expertise, but what they really wanted was a process improvement specialist. I had to think fast, and learn fast.Thank goodness for Google! I found my way to Squawkpoint.com, and from there to MadeToMeasureKPIs.com. I quickly deduced that Bernie knew what I needed to learn. So buying the KPI Checklist book was a no-brainer. I was able to quickly find my way to the bits that were most relevant, and implement it immediately. I've gone on to buy his Blink Reporting ebook on dashboard creation as well. It's early days yet, but initial reaction from my client suggests that my investment has more than paid for itself! Thanks Bernie!

An excellent book that is practical and, while I've done a lot of work on the BSC and objectives\KPIs, I learnt from it. Has some good templates and guides and the shortlisting technique of importance and availability matrix, is a great tool. No matter how much you know about objectives and KPIs, you will get some good advice from this book.

An excellent walkthrough guide for pretty much anyone to create meaningful KPI’s. This book is written with a conversational style which is easy to follow and understand. There are plenty tips for the novice and seasoned professional alike with links to useful templates to get you started. The principles explained here are easily adapted to any business or industry. I like the inclusion of guidance for engagement with stakeholders by an author whom is clearly a seasoned professional in this area. If you are planning to read a few books in this area, read this one first. Well worth the small investment.