Canon Lasers imageCLASS D1350 Wireless Monochrome Printer with Copier and Fax

I had a Brother multifunction. After a month the fax stopped working until you unplugged it for an hour. I have a store that uses this unit to fax copy and print all day long so this was unacceptable. I switched to a wireless HP, but you can't scan to a PC without a cable so that defeated that purpose. The cannon has been running for several months with no problems, yet. The only thing I can complain about is the lack of ability to print a confirmation page for the fax (HP was the same way). You can look up the history to confirm a successful send, but that's it. If the fax fails, then you get a printout.Scanning is good but you need a direct USB connection to scan to a PC. Using a memory stick works well too.I have no problems with this printer and I love the savings over the color laser it replaced as I am no longer spending $600 a quarter to replace those four cartridges.

[Updates, 15-May-2018]I have been using this unit in a small office for [3+ years]. Best $321 business expense I had [in 2015]. I have the printer connected via 100 Mb Ethernet:Software: The drivers and scanner i'face work on Win2k as advertised. Same for WinXP. I'face looks the same in both places. Very nice. The print and scan functions can be shared across a network. The printer is easy to set up - as advertised in the manual, it auto-detects available IPs and picks one - you can force it to a static if needed. The printer driver has one zillion options, configurations, settings, etc. - and offers functionality to save setup "profiles" for repeated use. The driver does a very good job converting color in the source to grayscales.Printing: It's fast - the advertised 35 ppm for 1-sided looks about right. Startup is fast also - about 5s after "Print" it's rolling. Quality is superb - very sharp on medium grade 22# paper and downright beautiful on coated paper. 2-sided printing is as fast as advertised and I've experienced no jams.Copying: Again, it's fast, does 2-sided pretty well - some jams on lousy originals. Output quality is not quite what it is with printing, and the pages don't always feed perfectly straight, but hey - it's a copy.Scanning: The cat starts to shed a bit here. The scanner i'face woftware is fine, but B&W scanning output is grainy with skips - basically unusable. If you scan with color instead, the output is usable. The specs say "up to 600 dpi", but it looks more like 150 dpi. Mediocre on scanning.Faxing: [I have used this only a couple of times and it worked perfectly. The i'face has several options I did not explore, but I did use the Address Book and it is simple and painless.]Documentation: One or two reviewers characterize the LCD i'face on the printer as confusing - I disagree - it is reasonably clear given the multitude of options it must present. And there is a printed manual that covers many of the more common options and settings.Cartridges: I am just reaching the end of the "short" 1250-sht cartridge that ships with the unit - I am at page 1,822. The reviews here indicate the knock-off cartridges are not worth the hassle. Yes, the Canon-brand replacement is not cheap - it runs about 2.7 cents / page. If that crimps your business plan, then this machine may not be for you.

Works great for about 2 months then lost ability to print to 2 sides then finally print at all around 8 months. The kicker is NO CANON DEALER WILL SERVICE THIS SPECIFIC MODEL. I CALLED 6 AND GAVE THEM THE MODEL NUMBER AND THEY SAID "WE DO NOT SERVICE THAT MODEL AND NO ONE ELSE DOES EITHER. You are on your own on this model. Canon needs to have their authorized service centers required to service their product. I've had 6 copy machines and can fix most problems ourselves in a busy office but no service center will service this unit. Call a service center and ask before you buy. No one in Denver market will service this even Canon dealers.

Macintosh recognized the printer instantly, Windows took longer requiring a download of drivers.Before starting a scan from your computer, you MUST press the "Scan" button on the multifunction device and then select "Remote Scanner" from the multifunction device's menu. Then the multifunction-but-very-stupid-device will patiently wait while you go back to your computer and start scanning. I guess the brilliant software engineers who thought of this figured that you'd be at the scanner anyway putting your thing-to-be-scanned on the platen, so why not add two totally unnecessary button presses to the process.So I am scanning from Macintosh. I never could get the scanner to work with Windows.I have owned many scanners and multifunction printers, I have never had to operate the controls on the device. The software on the computer did everything.Manufactured in Communist China.

This rating applies to persons using this printer with an Apple Macintosh computer. The software and drivers provided by Canon make it difficult to use this printer in an office environment. There is very little control over how the printer operates. For example, if you want to print from the bypass tray, you have to walk over to the printer and confirm that choice. It should be controlled from the printer. I have called Canon and learned that the drivers for the Mac do not provide the same functions as with a Windows computer. Also, the user manual is based on the Windows operating system and does not provide much guidance for the Mac user. The printer itself is fine.