Does it come in just a flat box or is the flat box in a giant box filled with bubble wrap

The Artisan flat cardboard packaging comes bubble-wrapped. Whether that's in a larger box I'm pretty sure but not 100%. Once unwrapped, the Artisan cardboard package was in perfect condition as seen in a video I posted to answer another question about the packaging.

Does the pad come flat in a package or rolled?

The pad comes flat in Artisan's sturdy cardboard packaging. Artisan's square label is in the middle of the front side and is written beautifully in Japanese and English. Artisan's logo is also stamped on the front. The package is opened with a cardboard tab used to pull a ribbed line near/along one edge. I've also ordered pads directly from Artisan before, and this one is genuine.

how would I clean it?

Soak in tub with lukewarm water and a little dishwater detergent. Leave for a an hour. Scrub with microfiber washcloth. Gently work edges with a soft toothbrush. Leave for another hour our two. Rinse thoroughly with cold water. Air dry on flat surface. Will be like new.

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Hien (Black/XL) [FX-Hi-SF-XL-B] FX Soft (Japan Import)

Product ID: 104474248

Details

Brand
Artisan
Color
Black
Material
Polyester
Recommended Uses For Product
Gaming
Special Feature
Non-slip

📏49W x 42L x 4H mm precision sizing

🦾4mm unique structured foam for perfect balance

🧵Knitted polyester fabric for smooth glide

€ 180.79

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎯 Master your game with the Artisan Hien – where precision meets perfection

EDGE LOCK SEAM - No more fraying or curling—durability meets sleek design
GLOBALLY TRUSTED - Used in 60+ countries, join the elite circle of pros who demand the best
EFFORTLESS CONTROL - Soft foam core with enhanced stopping power for precision moves
SATIN SMOOTH SURFACE - Special woven polyester fabric delivers a luxurious, low-friction glide
NON SLIP SUCTION SOLE - World’s strongest grip keeps your pad rock steady during intense sessions

The Artisan Hien FX Soft XL mouse pad features a 49x42mm surface crafted from high-density knitted polyester fabric atop a 4mm unique structured foam layer, delivering a soft yet stable feel. Designed in Japan, it boasts an edge-lock seam to prevent curling, a non-slip suction cup sole for ultimate stability, and a satin-smooth texture optimized for fast, controlled mouse movements. Trusted by professionals worldwide, this high-performance pad elevates your precision and stopping power in every session.

Specifications

ASIN	B07F61BYQP
Additional Features	Non-slip, Washable
Antenna Location	Gaming
Best Sellers Rank	#14,050 in Office Products ( See Top 100 in Office Products ) #183 in Mouse Pads
Brand	Artisan
Color	Black
Customer Reviews	4.7 out of 5 stars 1,961 Reviews
Enclosure Material	Polyester
Fabric Type	SOFT
Item Dimensions L x W	12.99"L x 16.54"W
Item Thickness	4 millimeters
Item Weight	180 g
Manufacturer	ARTISAN
Material	Polyester
Mfr Part Number	FX-HI-SF-XL-B
Model Number	FX-HI-SF-XL-B
Number of Items	1
Number of Packs	1
Product Dimensions	12.99"L x 16.54"W
Recommended Uses For Product	Gaming
Shape	Rectangular
Size	13L x 16.5W inches
Special Feature	Non-slip, Washable
Theme	Sport
Unit Count	1 Count

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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€ 180.79

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Greece.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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