The product name says capsules, the label picture says it's a powder, which is it?

Thank you for contacting us for confirmation. This item is listed incorrectly as capsules, however this product is a quick dissolve powder.

Why is the jar only filled half way?

The NeoCell - Derma Matrix is sold by weight and not volume. There should be 6.46 ounces in the bottle or 30 scoops. Sometimes the powder will settle in the shipping process and needs to be "fluffed" by shaking the closed bottle. If you ever have a concern about your iServe/NeoCell order, please contact us directly. We are happy to help!

What is the amino acid content (ingredient panel)?

NeoCell tells us the bottle lists all the amino acid content. The list is for informational purposes only as it is the natural makeup of collagen - not added or combined. The values represent average grams of amino acid per 100 grams of edible portion and may vary.

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✨ Unlock your skin’s glow-up with every scoop! ✨

CLEAN BEAUTY BOOST - Non-GMO, gluten-free, soy & lactose-free for mindful wellness
HYDRATE GLOW DAILY - Boost skin moisture with powerful Hyaluronic Acid and Vitamin C synergy
VERSATILE BEAUTY RITUAL - Easily mix one scoop into any beverage or recipe for effortless daily care
YOUTHFUL SKIN SIMPLIFIED - Hydrolyzed collagen peptides for superior absorption and wrinkle reduction
TRUSTED SCIENCE SINCE 1998 - Backed by decades of collagen research for proven skin and joint benefits

NeoCell Derma Matrix Collagen Skin Complex is a premium hydrolyzed collagen powder featuring Type 1 and 3 collagen peptides, Hyaluronic Acid, and Vitamin C. Designed for adults seeking enhanced skin hydration, wrinkle reduction, and overall beauty support, this non-GMO, gluten-free formula integrates seamlessly into daily routines. Trusted since 1998, it delivers scientifically-backed collagen benefits in a convenient, mixable powder.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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Product Dimensions	12.7 x 12.7 x 12.7 cm; 181.44 g
Target Age Range Description	Adult
Target Gender	Unisex
Color	Multicolor
Main Ingredients	Hyaluronic Acid, Collagen

NeoCell - Derma Matrix Collagen Skin Complex - 6.46 lbs

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