The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Excellent

Lecture instructive...

Great book , for those who wish to undertant Shopping expierience.

Fun to read. Basically does the same as starbucks, creating an special experience for the lector.

I had to write an essay about principals and leadership as part of my Ba (hons) degree. This book really helped me to get a good idea about Howard Schultz and what impact his leadership style has on Starbucks. But even if you are not writing a degree work, it is an inspiring book. It is good to know, that there are still people out there that are an good example, keep a high moral standard and work ethically.