HEATGENETowel Warmer with Timer, Electric Towel Warmer with Temperature Control, Wall-Mounted Large 12 Bars Towel Racks with Built-in Timer, Plug-in/Hardwired Electric Towel Rails - Matte Black

Mine is not installed yet (remodeling Master Bath), but planning to hardwire, so contractor wanted it early for measurements. Like the look of it (curved bars) and seems like the towel will hang easily. Also seems very sturdy.

Has all the settings I need and it works great to dry our towels. Perfect size for the awkward space it went in. A little crowded for the 2 large bath towels we put on it but our space limited us to this particular size warmer. Happy with it.

Works fine, clean lines, well made

it would be nice to have a better operation instructions

Just had this installed today. I had an electrician do it since I wanted it hard wired and he had to go through a wall to locate the power source. Looks great and so far seems to work as advertised.Two issues. One, the temperature settings are in Celsius and can NOT be changed…minor inconvenience. Two, this is the second towel rack I received. The first one came with several significant dents to two of the bars. It was an inconvenience to box it back up and then drive to the UPS store to drop off. That being said, the return was free and a new unit was sent immediately. Amazon was great in rectifying the problem.I will update after using for a while.Been using for about a week. Now the rack displays an “ERR” code. The instructions don’t say much about the error code or how to reset it. This unit is hardwired by a qualified electrician so I can’t unplug it. I’ve turned off the power at the electrical box…left it off for 5 minutes but the error code won’t clear. Called the company…no answer, left a message, also sent an email. No response. I have to now downgrade this towel rack to 1star because it is not working.

Looks great, well made, heats well.....love the curved bars!

This towel warmer was a new edition to our spa bath remodel. We did a lot of research prior to purchasing this towel warmer. We liked that it could be plugged in or hardwired. It’s a beautiful bushes nickel. It looks high end and looks great in our bath.My concern is that it doesn’t really warm the towels very well. For the price, we had really expected more. It takes a long time to heat up the towels and they don’t even get that warm. My husband jokes that it is our $300 towel rack.

It's stuck in an "Er" state and no longer functions, even after leaving it unplugged overnight. Waiting on the manufacturer to respondI've only been using it once a day, on the third heat setting (70c) with the two hour timer. Then I decided to try it at the highest setting (80c) once and now it's completely broken