TRUSTECH Ice Makers Countertop, 9 Cubes Ready in 6 Mins, 26lbs in 24Hrs, Self-Cleaning Ice Machine with Ice Scoop and Basket, 2 Sizes of Bullet Ice for Home Kitchen Office Bar Party

Ice machines in general are all fairly simple. You put in water, turn the thing on, and in a designated time you have ice. Make sure that you Really Really need ice because you can't skip more than 3 days making ice without restarting the breakin schedule all over again. This means running 3 cycles of ice-making and throwing away the ice. Had I known this, the decision to buy might have been different. This machine is very good at what it does, but it takes up quite a bit of counter space.

Ice melted while making doesn’t keep coldWould like to return cold !!

I purchased this item on 8-16-21 and it stopped making ice three months ago. I've tried to contact the company to inform them of the problem with no success in connecting with them. The phone number given me was for some sort of traffic control center somewhere. Though I purchased the item for my wife, she's upset and now I'm upset because I can't get in touch with the company. Though I purchased a 5-year warranty with the item, it won't take effect till 8-17-22. Therefore, I have no choice but to take this course of action to hopefully get some attention to my dilemma! But when it was working, we both were delighted with the ice maker and would brag about it! Thank you!Jimmie Mickens

Ice cubes are small

Went out in 6 months!

Living in an assisted living apartment with no freezer space to make ice. Since buy this machine, i have not been without ice. Works as advertised

Update to my original post.....The company reached out and gave me credit to my Amazon account! I am very grateful for them reaching out and giving me my money back!It was very efficient and easy! Tried the self cleaning mode, seemed to work (?) Bought in April for me and fellow co-workers, work at a daycare. Was able to get ice for kids if they had boo-boos that required ice quickly. But now it's October and has completely stopped working. Plenty of Water, fan is clear, now the lights are flashing red. Tried Amazon, told me to contact the manufacturer since it was past the return date, tried the manufacturer....nothing.... No answers on her, YouTube or nothing. Great reviews every year but none on how to fix it when it breaks. Sad. Bought another one that has a warranty, extra $60 but for a daycare......we need something that works and certainly cannot afford the big machines. Wish this worked longer....

I've had this for about 9 months, using it everyday except for a few long weekends when I was away from home. I remember being confused about how to operate it during the first few days, and frustratingly finding no ice when I thought it had been making ice. But once I understood what all the different LED lights meant, and the difference between when they are flashing or steady, it's been pretty great. The ice cubes, even the "large" ones, are much smaller than what I'm used to from my refrigerator. But it makes ice pretty fast and the cubes last surprisingly long in the unit once made. It's been in the 90's here the past few days and my AC is broken, and the ice is definitely a bit smaller and melting faster within the unit, but there's still always plenty of ice to take for our drinks. It's very good at staying "full" as long as you heed the "needs water" indicator. I'm really very happy with it.