Essential Hot Tubs 67-Jet Syracuse Hot Tub, Seats 5-6 with Lounger, Deep Massage Features Plus LED Waterfall and Bluetooth Pairing Speakers, Outerbanks

The media could not be loaded.  I really love my new jacuzzi it was not hard to get hooked up. It works well, the jets are strong with push the water and bubbling effect. A plus was it came with a cover and steps. I just brought a load of products to help keep it sanitized and running well. Oow almost forgot the light and sound system are awesome. Looking forwrd to realxing and enjoying myself for years to come. I did have an issue with the cover, it didn't come with the tub but I reached out to Essential customer service and they sent me one, that means alot when a company makes there customers happy!!

Said it came with a lid and there was none, amazon gave us a partial refund and then we had to track down a lid. Now that it’s installed it turns on for a split second and then shuts off. It is not throwing the breaker. Called the number in the manual and they said they’d send someone in two weeks with a new main pack. It’s been over two weeks and still no one has come or called us. It looks great but it isn’t working AT ALL.

Had this hot tub for a week now. So far so good. Only took 3 weeks from ordering to delivery, which was impressive alone. The tub looks good, performs well so far.I took away 1 star for the following reason: The access panel to get to wire it up, drain pipe, and pump access is extremely hard to get to. You must unscrew the panels and practically pry it out. I was expecting some sort of a service door. Fortunately, it isn't something that needs to be opened often so I can live with it.The lights are nice, and the speakers are 'ok'. I like that the different pump modes if you just want basic flow or turn on all the jets.Overall I'm satisfied with the tub, and the price paid. Will update the review if anything comes up.

1. No set up included, even though Amazon says so.2. Installation is not included3. Controls panel is NOT easy access4. Speakers are ok, as long as they don’t get wet? Hello, this is a hot tub5. Bluetooth works great

Shortly after receiving it I was able to hook it up. Within an hour it was up 20 degrees! Fantastic heater and great amount of jets. Side panel is a bit rough to get off but unless you’re installing the electrical or draining it there is no need to open it. The only issue I had was that they sent the wrong waterfall lid for the product and customer service for essential spas said they can’t send the correct one. The only option given was that I return the entire spa and wait 6 more weeks for a replacement. I sucked it up and ordered one. I like the single filter system it comes with as opposed to the typical 3 filters.

Have not been able to set up the hot tub - it arrived without paperwork - warranty or instructions. Otherwise looks good so far, waiting for a soak.

After waiting almost a month the hot tub had no cover. Called right away and it will be 2 months till it comes so I'm very sorry I never bought locally.

WE ARE NEW HOT TUB OWNERS AND SO FAR EXTREMELY PLEASED WITH OUR PURCHASE, WE HAVE A GOOD FRIEND THAT IS AN ELECTRICIAN THAT HELPED US WITH THE ELECTRICAL AND SET UP (HIGHLY RECOMMEND) WE HAVE VERY GOOD WELL WATER AND DIDN'T NEED A LOT OF CHEMICALS JUST PH DECREASER AND CHLORINE, LOVE THE LIGHTS, THE BLUETOOTH IS GREAT BUT THE SPEAKERS VIBRATE IF YOU TURN IT UP WHICH IT DEPENDS ON YOUR GENRES, WE SAVE OZZY FOR THE MONSTER SPEAKER, BUT OVERALL WE ARE VERY PLEASED,