How does the base attach to floor and is that the only part bolted down?

Hi thank you for your question. Yes, the base is fixed on the floor with bolts, which is the only part bolted down. Very firm. The fixing bolts are included in the packing list. Looking forward to your order！

push paddle is actually a pull do we have valve backwards? we tried both ways seems to be a pull instead of push

Hi friend! Thank you for your question. Based on your description, we believe that because the product is brand new, the connection at the ball valve may be too tight. Please remove the push plate first, use a wrench to adjust 90 ° clockwise to make the valve loose , and then install the push plate for normal use. Attached is an operation video for your reference. If you have any other questions, please feel free to contact us again. Have a nice day!

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💦 Stay Safe, Stay Prepared!

SAFETY FIRST - Complies with ANSI Z358.1-2014 standards for ultimate peace of mind.
ROBUST DESIGN - Crafted from heavy-duty 304 stainless steel and thickened ABS plastic for unmatched durability.
USER FRIENDLY - Quick and intuitive operation with pull ring and hand push plate for immediate access.
HYGIENIC CLEAN - Integrated dust cover and double-layer filter ensure a clean and gentle water spray.
EFFICIENT PERFORMANCE - Experience a powerful shower flow rate of ≥76L/MIN and eyewash flow rate of ≥12L/MIN.

The Huanyu Emergency Shower and Eyewash Station is a robust safety solution designed for commercial environments. Made from corrosion-resistant 304 stainless steel and thickened ABS plastic, it meets ANSI Z358.1-2014 standards. With impressive flow rates and user-friendly operation, this station ensures quick and effective emergency response for eye and body wash.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.