PrimeGlo HLDS01-CG-A Tall Patio Propane Heater w/Wheels, Table and Cover, 87 Inches, Bronze Bundle

I ordered two of these heaters, which I had owned before and are top rated quality heaters. I checked everywhere and Amazon had very competitive pricing. The heaters were delivered with 24 hours so another positive.However, beware the packaging and handling can be an issue. Both heaters were delivered to my front porch and the outside of the boxes have clear arrows for which end should be up - one was delivered upside down. There is good plastic strapping around the heaters but the bottom of the boxes are not taped very well with gaps where parts can be lost. When I opened both heaters, I found that the nuts that are used for the wheel assembly were loose in the box but was lucky to find them all. However, the plastic base that attaches to the metal base has four screws and nuts holding them together. In both boxes, all of the preassembled nuts had come loose and in one box I was missing two nuts as the box was damaged and poorly taped allowing them to be lost in the delivery handling. I had to go to a local Ace hardware store to get two replacement nuts for about $0.40/each vs waiting weeks for the Hiland customer service to send replacements.Another thing to prepare for is that the plastic base is not filled with sand so I had to go purchase a bag of play sand to fill each base. I purchased a 50lb bag of sand and used a plastic cup and my fingers to jam each base full so that it adds safety and stability to the heater for windy days. Each base held 25lbs of sand.Finally, since my boxes looked liked they had taken a beating during shipping, I was concerned that some of the light metal parts mights be dented or bent. They were not as the internal packaging was adequate.Total assembly time is estimated at one hour, but tracking down missing parts, filling the base with sand and removing the blue protective plastic cover on the deflector shields will make assembly time longer. Make sure you get all of the micro blue plastic off the deflector shield before your first burn!

This item is missing an important safety part, the weight bladder that keeps it upright. The bladder is described in the listing and even shown in the photos but it was not in the package. I’ve seen some say they got it, others say they didn’t, so I’m unsure whether Hiland changed this along the way, but please do make sure you get one; one on Amazon doesn’t fit this model well, but one on another site (if I name it they probably won’t run my review) was perfect and sold for under $50. Anyone who says the propane tank is heavy enough and the weight bladder isn’t needed is wrong; your propane gets lighter as you use up the propane. You will have to get the bolts and bits as well. Why Hiland stopped including this with the heater I will never understand. They should update the description and photos because it’s misleading. I bought two of these and the weight bladder was not in either one.Beyond that fairly to put together. 1-2 hours. Set up the silver discs for too on Floor to connect. The blue plastic protecting them was extremely difficult to remove on one side because it is rolled right into the rolled metal edge. I had to pull gently to try to get it to come out without tearing. Literally involved tweezers and about an hour of effort; that plastic should not go that far within the rolled edge line that. And most of the many washers are not mentioned or shown in Instructions, you just guess which side they go on I guess. In the end my two heaters look great and I hope all goes well come spring…it just was a shame I had to spend an extra $90 to get all the missing parts for them. Amazon shoukd make them update this listing to remove mention and photos of the weight bladders…because they are no longer included and IMO you do need them.

Very easy to assemble. The tray part for drinks was a bit confusing at first but figured it out. Hoped for a bit more heat output as it seemed to have a slightly more out out than comparable patio units. Color and bronze color looks great.

Very effective and functional heater, but the automatic lighter stopped working the first week. Now lighting it with a manual lighter. A pain, but dependable.

Wanted an outdoor heat lamp that was affordable but looked good. This was it. Only problem was it was missing a piece for assembly. Hope it doesn’t fall apart on me.

Product was pretty easy to assemble. Just remember to remove all the plastic from everything. Was a little difficult to light the pilot but It was rather windy outside.

Packaging: Nicely packed and arrived undamaged.Assembly: It took me better part of 1 hour to assemble. The hardest part was filling it with sand, then taking the blue film off of the 4 SS metal reflector pieces. (I assume they are SS)Function: Puts out a lot of heat and lighting it got getting used to. There is a pilot light that has to stay lit for about 10 seconds before you turn it to low and let it burn for about 30 seconds .. then crank it up. It's hard to see the pilot light at first so that was confusing. I know where to look now.Build: The tank cover with door is held in place by to the heavy base (filled with sand) by four screws making it somewhat flexible when tipping it on its wheels to move it. I found dragging is a better option - there is a lot of flexing and I don't want it to bend. There should be metal supports that go from the base to where the hollow rod attaches. (I think the amazon version-branded has this.) The rod that hold the burner it not vertical because the tank-cover is so flimsy. I needed to shim with washers to get it to stand up straight. But that's ok, just a little more work. The little table that comes with it is extremely difficult to tighten - good luck with that. The two holes in the "tank-cover" can be used as handles but realize that the base is heavy and ... again ... it needs more internal support.Finish: Very nice.Would I recommend this ... well somewhat ... it's just ok due to flimsy build.Update:I just got a Amazon Basics Commercial to compare it to. THIS ONE WINS! The amazon basics is about 4" taller is it looks silly out there with this one. See my review on that piece of junk. This one has a nice little table to whereas the AB doesn't.

Excellent price and with free shipping; Heater works Great

Wanted a patio heater for the evening chills after the sun has gone down post bbq and browsing on Amazon this one took my eye.It arrived next day all well packaged and boxed up and my 10year sold son and I set to work putting together. It comes with the spanner and all the bolts needed although as another review says you will need a philips screwdriver to build the top cover. It goes together quite well, we only took about 25 minutes to put together with the two of us working as a team. It comes with a push fit regulator (I think the one used on Butane bottles) but as I have propane I had a spare regulator (the screw in type) but if you want to use Propane you will need to order a seperate regulator.All the parts were there including fixings to ground fix it if you want. There is mention in the listing of a shelf and cover but the instructions make no reference to this so assume these are options not includedOnce lit (turn and press the gas flow then press the ignitor) it warms up really quickly and had its first use last night - loved it!

I have ordered two of these heaters and both do not look like the photos.There is no drinks table and there is no door to access the bottle, instead you lift the cylinder cover up.I thought the first one was broken as the pilot didn’t seem to light. You actually need to turn the knob a bit further round to get the pilot to light. Even then it’s hard to see if it has lit. I would advise trying it at night so you can see the pilot light clearly.Other than that it’s a good unit and works well.I has told amazon about the error in the photos but nothing has changed !

Can’t fault the product, however I did read reviews before ordering and other customers stated no table was included and it’s not the hinged door model but the slide over tank model.I contacted amazon after item was delivered to inform them this part was missing. No offer to resolve by contacting the supplier only offer of return for full refund or keep for partial refunded. As the item was only £40 I excepted part refund of £8.I’ve now contacted AZ patio heaters directly in the United States proof of amazon receipt and they advised me that due to uk regulations that the model I received is correct although not the one which is advertised.Not the best service from amazon or supplier on this occasion.

Love the patio heater very smart and well made happy apart from it showed on the picture and in the description that there was around disc so far up the centre pole to put drinks on but that part was not in the box so doint know wot has happened to that .