Smart InkRemanufactured Ink Cartridge Replacement for HP 302 XL 302XL 2 Combo Pack (Black & Tri-Color) use with DeskJet 1110 1112 2130 3630 3632 Envy 4510 4516 4520 4522 4525 OfficeJet 3830 4655 5220

Pleased with the purchase. Still works quite well after an year of use. Great quality prints too.

I had the opportunity to purchase ink cartridges from Smart Ink about four months ago, and I wanted to share my experience with this company. Initially, I ordered two ink cartridges, one of which was the Black Ink cartridge. Unfortunately, after just a few months, my Black Ink cartridge, despite still indicating it was almost full, suddenly stopped working.I decided to reach out to Smart Ink's customer support team via email to address the issue. To my pleasant surprise, I received an instant reply from the company, which was the first indication of their commitment to excellent customer service. The support team promptly asked me to perform some troubleshooting checks to determine the cause of the problem. I followed their instructions diligently, hoping to resolve the issue.However, even after completing the recommended checks, my Black Ink cartridge continued to refuse to print. I relayed this information back to the company, providing them with the results. After reviewing my situation and the steps I had taken, Smart Ink made a commendable decision. They decided to go above and beyond to resolve the issue promptly and to my satisfaction.Smart Ink's customer support team decided to send me a complete set of both Black and Color cartridges, ensuring that I wouldn't face any further inconveniences. What's even more impressive is that they offered to cover the postage expenses and arranged for next-day delivery, which demonstrated their dedication to customer care and satisfaction.In light of my experience with Smart Ink, I wholeheartedly recommend this company to anyone in need of ink cartridges or similar products. Their exceptional support and commitment to resolving customer issues swiftly and effectively sets them apart. It's reassuring to know that there are companies like Smart Ink that prioritize customer satisfaction and go the extra mile to ensure it.Douglas Melvin - CEO Melweb Marketing

Very good!

Received on time with good packaging. I installed them a couple of months later as I was waiting cancelling of a print contract. The colour ink did not work - reported empty. Contacted the seller via live chat and received first class service. Agent, Alice, suggested a few things and when this failed immediately arranged replacement to arrive in 1-2 days - no quibble or discussion and immediate resolution.Receivedin 2 days as promised and all sorted. Thank you

Fast service, good value. Recommended

I bought cartridges from Smart Ink almost 6 months ago and one of them stopped working. I contacted the company and within 10 minutes I received a reply from Alice. I explained the problem and it was decided the cartridge could not be revived so Alice arranged a replacement to be sent to me the same day. The replacement works flawlessly.Overall I would definitely buy from Smart Ink again as they lived up to their product guarantee and without any hassle I received a replacement in the quickest possible time. I am very happy with buying from them and will do so in the future so I can have piece of mind that the product I purchased is backed up by great support. Thank you Alice and Smart Ink!

Today I had need to contact Smart Ink’s customer care online help centre. This was speedy, easy and the help assistant Alice resolved my issue promptly and efficiently. Extremely courteous assistant and all my issues are now resolved.

The blank ink cartridge worked fine when first installed, but when used for the third time, the printer suddenly stopped recognising the cartridge after printing the second page. I followed the instructions in the packaging for when there are issues with the cartridges being recognised, however, this did not work either.I then tried contacting customer service (using the QR code inside the packaging) and was quickly connected to a representative through chat. After checking basic information, such as the Amazon order number and printer/cartridge model, and once I confirmed that the advised procedures did not work (e.g., carefully wiping the cartridge chip with a lint-free cloth), the representative proceeded to send me a new replacement straight away. They put the order through in a matter of seconds for delivery the next day, which really did arrive in less than 24 hours since I contacted customer service. The customer service was excellent and made me confident that if there are any other issues in the future, it would be resolved quickly with no additional cost.The replacement ink cartridge is currently working perfectly.

Produit efficace.

I recieved a ruined package, so I chat with customer service then they send a replace product to me immediately.

Perfettamente funzionanti, come le originali

Echt superschnelle Bearbeitung meines Problems. Toller Support ;)Nachdem wir gemeinsam einige Schritte am Drucker versucht haben und es leider nicht funktionierte, wurde mir sofort ein Ersatz versprochen. Der auch super schnell geliefert wurde, echt klasse Service !!!

De cartridge wordt herkent (wat niet altijd is bij niet originele vullingen).Nadien een test gedaan: de foto kwam uit de printer met een erg lelijke kleur.Nadien heb ik een test pagina geprint en daar zag ik dat het geel niet geel erg donker en groenig was, wat de oorzaak is van de lelijke kleuren.Indien je enkel tekst print met verschillende kleuren kan het nog bruikbaar zijn