Question 1

Once installed and bonded with ultraviolet can it be removed?

Accepted Answer

Yes it can. The liquid DOES NOT permanently bond the protector to the phone screen.

Question 2

Does it work with the inscreen fingerprinter scanner?

Accepted Answer

"A:Yes, It PERFECTLY works with the ultrasonic fingerprint scanner.
Make sure you remember this key step while installing. 
1. Watch several install videos. Only use ONE tube of glue.
1. Start by removing any saved finger prints.
2. After using the UV light 15 seconds bottom and top, push on the screen guard with your thumb where the fingerprint sensor is for 60 seconds.
3. Use the UV light again for 60 seconds each, top and bottom. Then repeat #s 2 and 3.
4. This sounds weird, but put some hand cream on your hands, rub it into your fingerprints, before registering your finger prints, otherwise, you probably wont be able to register them.
5. Register one thumb, then add the other thumb. Keep pressing your thumb in the same direction until the app tells you to change orientation.
6. When you log in with your fingerprint (thumbprint) , lick your thumb first and dry it. You may not always have to lick it, but if it doesnt work, try it.

On Youtube, there are many influencers who have reviewed Dome Glass.
Both MKBHD and Flossy Carter did unpaid review on the glass.
If you install it right following the instruction, whitestone guarantees you that it works backed up by their lifetime warranty.
If you fail, claim your life time warranty on their website instead of lowering your chance of getting helped by leaving a bad feedback."

Question 3

I messed up. Where can I ask for after-purchase support?

Accepted Answer

The company has a very good customer support. They get in touch with you in 2 days.

Contact them either through their website or via Amazon.

This is the response that I got from the seller on Amazon.

I like how they approach very personally with the case number already created, so you don't have to repeat your problem.

""Dear valued customer,

Thank you for the feedback and letting us know about your experience with our WhiteStone Dome Glass product. We apologize for the problems you are experiencing and believe this shouldn't be the case with our product!

We want to ensure that our customers receive the best quality screen protector possible, and if they are not completely satisfied with the product, we want to work with them to make sure that they can find the correct solution to the problems.

If you are not completely satisfied with our product, we ask you to please contact us with this case number created for you: #******* for better assistance using this link: https://amazon.com/gp/help/contact-seller/contact-seller.html?

marketplaceID=ATVPDKIKX0DER&sellerID=AR9FNVXZMFHKA&ref_=v_sp_contact_seller

We definitely want to help make sure that you are completely satisfied with the installation and functionality of our product. We look forward to hearing back from you soon!

WhiteStone Dome Glass"""

Question 4

what is the difference between Whitestone Dome and other knock-offs?

Accepted Answer

Whitestone Dome Glass is the very first one who introduced the liquid glue, UV adhesion technology to the market world wide. They have the global patent for the technology. If you care about the intellectual property, support the original. Don't buy cheap copy cats. Also, the knock-offs either do not offer wararnty or offer only limited warranty.

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Galaxy Note 10 Plus Screen Protector, [Dome Glass] Full 3D Curved Edge Tempered Glass Shield [Liquid Dispersion Tech] Easy Install Kit for Samsung Galaxy Note 10+ and Note 10 + 5G - One Pack

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