SharkUpright Vacuum, Navigator Lift-Away Deluxe with Large Dust Cup Capacity, HEPA Filter, Swivel Steering, Upholstery Tool & Crevice Tool, Blue, NV360

This is a great vacuum , I’ve had it for almost a year & have had no issues with it , I am happy with it completely. It has a lot of power & works now just as powerfully as it did when I first got it ! The reason I felt the need to review at this later date is because of my experience with customer support . First I’ll say this model is substantial yet lightweight and the blue one is very cute , I like it aesthetically which doesn’t really matter but still it’s nice to have a cute vacuum. It was easy to assemble, the parts fit strongly and securely together it’s not cheaply made though the levers are plastic . I vacuum very often & often after having baking soda sprinkled on my rug overnight & my last vacuum didn’t pick up the baking soda properly at all , I see a massive difference with this shark vacuum . If you’re used to one of the top of the line many hundreds of dollars vacuums I can’t say in comparison but this has a lot of power to it and I love how I can break it down to a smaller unit to get higher areas or hard to reach spots it’s very cleverly made ,the base swivels , it’s lightweight and it works wonderfully . The reason I’m writing this review now almost a year later is because today like many other times the dust bucket fell on its face while I was using the extension hose , no issue before just oops and picked it back up , but today the little plastic thing that keeps the top of the bucket secured broke off . If I had thought a few minutes I’d have duct taped it back on & used it like that since it’s not a crucial latch, necessary for holding it & emptying from the top instead of the bottom but not crucial. I decided to call customer support and see what they had to say about it . I didn’t realize this vacuum has a 5 year warranty , the woman I spoke to got me registered for my warranty , we did a video call of the vacuum so she could see what was wrong and verify the validity of my claim I suppose and then despite my realizing during the call that I could just tape it up she insisted on sending me a new bucket free of charge and also waived shipping as well. She said she didn’t want me using their product duct taped up because it would not reflect them well & she wanted me to be completely happy with their product. It’s nice to know that if it is a bigger issue or if it “expires “ as she put it ,they cover their products fully and in my experience happily and that’s great to know. 5 years is a generous warranty & one that speaks to their confidence in their products .I recommend this company for sure if you’re looking for a vacuum , and this model is an excellent choice if you don’t want or need an extremely expensive vacuum but do want one that works powerfully and efficiently . It’s comforting to know that if anything else goes wrong in the next four years, the customer support and warranty are so generous.

I am so happy with this little vacuum cleaner. It works so well. Very strong suction power that even the smallest particle of dust could be picked up with ease. Excellent performance in my book. Totally worth the price that I paid for. I'm glad I didn't opt for the more expensive brand. I am impressed with the quality of the way this was put together. Assembly was very easy. We used it right away. We made this purchase on an emergency as we have construction in our home and our 20 year old vacuum all of a sudden just disintegrated on us. The vacuum still works but the hoses gave out perhaps due to wear and tear from years of usage. So we were quite apprehensive to replace it with something new. But this replacement turned out to be better than what we have. It's lighter too and easier to handle. I do highly recommend this product. Forget the expensive brands. This works perfectly fine.

I absolutely love this vacuum and the suction power adjuster on it is amazing!! Best Vacuum ever don’t overspend on others that cost hundreds just do yourself a favor and get this one! It definitely sucks up everything it runs over, even heavy sand and things most other vacuum just throw around or miss. I would highly recommend this vacuum to anyone wanting a good strong suction for pet hair, kids, and everything else! It’s so versatile too. I can take the handle off for a short vacuum wand or take the whole thing off down to the floor for getting those places really high up. I can also take the whole body off and put the handle part in the head and vacuum stairs and hardwood floors easier. The brush is sturdy and can be cleaned easy. It’s so light and easy to move. It gets things up against the walls and trim. It works well on thick rugs and on hardwood floors and anything in between. This is the ultimate clean freak mom vacuum!! Last but not least it doesn't throw dust back into the air! So if you have kiddos that have allergies this is amazing and will make them feel better instead of worse!! The filter is easy to clean also. It’s just all around perfect.

Noisy and heavy, but powerful. I would buy again. The suction is just incredible, and with two long-haired cats in the house, this is the perfect vacuum for us. The ability to detach the tank is also priceless for homes with carpeted stairs. The tank also stores lots of dirt, which allows for long periods of cleaning without the need to constant empty the tank. This vacuum is also straightforward and easy to use.

I will never again own a vacuum other than a Shark! It was easy to put together. It’s easy to clean. It has AWESOME suction! The variable suction for floors and carpet is very useful when moving around my hardwood floors, tiles, and area rugs. It is easy to maneuver. It is substantial without feeling heavy or bulky. It isn’t as loud as my last machine. The cord is nice and long and doesn’t require a three prong outlet. I bought it on sale and I got a great value for the price. I am thrilled with this purchase!