---
product_id: 46920324
title: "Return Policy"
brand: "michael snyder"
price: "€ 44.38"
currency: EUR
in_stock: true
reviews_count: 5
category: "Books"
url: https://www.desertcart.gr/products/46920324-return-policy
store_origin: GR
region: Greece
---

# Return Policy

**Brand:** michael snyder
**Price:** € 44.38
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Return Policy by michael snyder
- **How much does it cost?** € 44.38 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.gr](https://www.desertcart.gr/products/46920324-return-policy)

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- michael snyder enthusiasts

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## Description

Review
        	
        	
        		
        		
	        		
						
			        		Return Policy is a compelling, comic, and heartbreaking story that&apos;s full of hope. Michael Snyder&apos;s writing leaps off the page as he explores three tragic stories that lead to redemption in the most unlikely of places. His characters are human, his prose is refreshing, and honestly I couldn&apos;t help but smile as I read from one page to the next. -- Rob Stennett, author of The End Is Now <br><br>
						    	
					    	
						
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        		From the Back Cover
        	
        	
        		
        		
	        		
						
			        		In his second book, novelist Michael Snyder introduces us to three very unusual and distinct voices all torn by tragedy: Willy Finneran, washed-up genre novelist with an espresso maker that just won&apos;t die and a habit of avoiding conflict even if it means putting the truth on a sliding scale. Ozena Webb, single mother and Javatek&apos;s top customer service representative. She spends every evening playing board games with her twelve-year-old son who is mentally crippled from an early childhood accident. Shaq, a small and scraggy homeless man with trauma-induced blank spots on his memory, trying to piece together the story of his life while assisting Father Joe at the Mercy Mission. As their stories intersect, the narrative vacillates between hope and na&#xC3;&#xAF;vet&#xC3;&#xA9;, comic relief and postmodern ennui. Startling in its authenticity, this unforgettable novel reveals that no matter how far one has strayed from hope, there is always a way to return.
						    	
					    	
						
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## Images

![Return Policy - Image 1](https://m.media-amazon.com/images/I/31MXepmkeRL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Healing the Brokenness
            
*by G***G on August 16, 2009*

Michael Snyder tells a story of brokenness and healing, and he does it with grace, with sensitivity and, surprisingly for this first-time reader of his work, with humor.His novel "Return Policy" is the story of three broken people, each searching for wholeness and healing. Willy is a writer and college teacher, who can't deal with his wife's abandonment from years before and spends time trying to destroy what belonged to her, like the espresso maker, while he desperately misses her. Ozeena, a customer representative at the espresso maker manufacturer, was abandoned years earlier by her husband after he allowed their child to almost drown in the bathtub; she struggles to raise her brain-damaged son and competes for a promotion at work. And Shaq, a homeless man with large gaps in his memory (large as in almost total), is searching for his wife Patrice and searching for what is missing from his mind while almost fearing he's going to find it.Each of the three successively narrates the story. And as they do, the reader comes to understand that there is more here to these broken lives than is immediately apparent, that the individual stories are converging in ways both expected and unexpected.The novel in the hands of a less skilled writer could have easily decayed into a depressing or angry polemic about homelessness or personal responsibility. But Snyder avoids that, largely through the use of humor and skillfully creating characters who are recognizably human and individual. The settings play a similar role: Willy's house, a place haunted by memories and loss, is adroitly juxtaposed with the homeless shelter where Willy must live and work, a place where memories and loss go to live, while Ozeena's workplace, which teems with ambition, contrasts with the apartment where she lives with her son, a place where the only ambition is to win board games."Return Policy" is about healing broken lives, and about faith, hope and love. And the greatest of these is love.
  

### ⭐⭐⭐⭐⭐ Real Life - Real People - Real Good
            
*by V***H on November 22, 2009*

I'm more of a plot-driven, speculative fiction type reader. But I enjoyed Mike Snyder's first novel and thought I'd give Return Policy a look. I'm glad I did.Intriguing characters with quirks, brokenness and baggage tell the story from their own points of view. And what they see isn't always what's real, but that's real life.  Our own viewpoint often skews the truth, one way or the other.This author can take the mundane parts of life and turn them into great fiction, and he can make you care about (im)perfect strangers.  I wanted to know if these people would be okay and that kept me up late at night, trying to finish this book as quickly as possible.I'm eager to read his next novel.
  

### ⭐⭐⭐⭐⭐ Mike's got another hit.
            
*by L***K on November 25, 2009*

I liked Mike's debut novel, *My Name is Russell Fink,* but I love *Return Policy.* With a clever, quirky, and fresh voice, Mike meanders through the lives of three crumpled men, whose broken hearts still beat with hope and cloudy minds still grope for God.Zondervan struck gold with Mike. I can't wait to see who he's going to explore next!
  

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*Product available on Desertcart Greece*
*Store origin: GR*
*Last updated: 2026-02-21*